Top 948 Customer service representative Jobs in National Harbor, Md

Call Center Manager
Confidential —Rose Hill, VA
- $70,000 - $95,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Paid training
- Paid holidays
Quick Apply
6d
Patient Care Representative I
Health Prime International —National Harbor, MD
- Computer literacy
- HIPAA
- No experience needed
Quick Apply
Customer Service Representative
McDonald’s —Oxon Hill, MD
- Communication skills
- Entry level
Customer Care Service Support Coord
Johnson Controls —Capitol Heights, MD
- $29.80 - $38.00 an hour
- Full-time
- Microsoft Excel
- 5 years
- Mid-level
- Paid training
- Wellness program
Customer Service Representative - Accredo - Remote
The Cigna Group —Washington, DC
- $17.75 - $19.00 an hour
- Online Application
- Remote
- HIPAA
- No experience needed
- High school diploma or GED
- Paid training
- Health savings account
8h
Customer Service Advocate II (In-Office)
CareFirst BlueCross BlueShield —Washington, DC
- $39,240 - $71,940 a year
- Full-time
- Research
- Mid-level
- 3 years
- 401(k)
12d
Access Specialist I
MedStar Health —White Plains, MD
- $18.70 - $32.72 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Typing
Member Service Representative - Contact Center
United States Senate Federal Credit Union —Alexandria, VA
- $47,772.01 - $71,658.01 a year
- Full-time
- Microsoft Word
- High school diploma or GED
- Bachelor's degree
- Free parking
- Health insurance
Quick Apply
Customer Service/Sales
Home Depot —Oxon Hill, MD
- $17.50 - $20.50 an hour
- Entry level
Member Service Representative I
STATE DEPARTMENT FEDERAL CREDIT UNION —Alexandria, VA
- $20 - $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- Analysis skills
- Paid holidays
- Health insurance
Client Success Representative (Remote)
Demand.com —Washington, DC
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Support Specialist
Nevly Holdings Corp. —Washington, DC
- $60,000 - $85,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Training & development
- Paid parental leave
- Health insurance
CSR
Pain Management Solutions LLC —Fort Washington, MD
- Full-time
- Surgery
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
EagleBank —Washington, DC
- $23.24 - $33.01 an hour
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Health savings account
- 401(k) 4% Match
Customer Service Assistant
Sip & Develop LLC —Oxon Hill, MD
- $32,988 a year
- Part-time
- 18 years or older
- Inventory management
- Computer literacy
Quick Apply
Entry-Level Customer Service Assistant
Impactia Corp —Washington, DC
- $18 - $28 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid training
- Wellness program
Quick Apply
Customer Experience Coordinator - Gaylord National Resort & Convention Center, Washington, DC
Encore Global —Oxon Hill-Glassmanor, MD
- $18.77 - $24.40 an hour
- Weekends as needed
- Administrative experience
- High school diploma or GED
- Associate's degree
Customer Service Representative at Reva
JBG SMITH —Arlington, VA
- $22 - $24 an hour
- Full-time
- Residential
- Apartments
- Computer skills
- Professional development assistance
- Opportunities for advancement
Client Service Specialist
Cogency Global —Washington, DC
- $45,000 - $55,000 a year
- Monday to Friday
- Computer literacy
- Typing
- Communication skills
Customer Service Officer
RSTR Company —Washington, DC
- $4,278.16 - $5,152.19 a month
- Full-time
- High school diploma or GED
- In-person
- Communication skills
Quick Apply
11d

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Call Center Manager

Confidential
Rose Hill, VA

Quick Apply

Job Details

Full-time
$70,000 - $95,000 a year
6 days ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Customer communication
Managing teams in a customer support role
Frontline customer support management
Team development
Bachelor's degree
Business Administration
Business
Call center management

Full Job Description

We’re seeking an experienced and driven Customer Service Manager who is looking for an opportunity to make a meaningful impact and grow their career. This is a confidential search, and additional company details will be shared with selected candidates during the interview process.

This is an opportunity to join a growing, service-focused organization where customer experience matters, teams are supported, and strong leaders have the ability to make a real impact. If you’re passionate about developing people, improving processes, and creating exceptional customer interactions, we’d love to connect.

What We Offer:

Competitive compensation based on experience - Salary plus weekly incentives!
Full benefits including; Health, dental, and vision benefits.
Paid time off and paid holidays.
401(k) with company match.
Career growth and advancement potential.
A collaborative, team-oriented culture built on accountability, professionalism, and customer care.

Responsibilities:

Lead and support the customer service team to deliver an exceptional customer experience.
Serve as a key resource for customer concerns, escalations, and service resolution.
Develop and implement customer service processes and best practices to drive consistency and efficiency.
Partner closely with sales and service teams to ensure customer expectations are me.t
Monitor customer satisfaction and identify opportunities to improve retention and loyalty.
Coach, mentor, and develop team members to support individual and team success.
Establish performance expectations and promote accountability across the department.
Manage multiple priorities in a fast-paced environment while maintaining service excellence.
Track and communicate team performance and operational results.

Qualifications:

Bachelor’s degree in Business Administration or a related field preferred.
Five (5)+ years of customer service leadership or management experience.
Proven ability to lead, motivate, and develop high-performing teams.
Strong communication, interpersonal, and problem-solving skills.
Ability to prioritize effectively and thrive in a fast-paced environment.
Experience supporting customer-facing operations and resolving escalated issues.
Experience with customer service platforms and business systems preferred.
Service industry, inside sales, or order management experience is a plus.
High level of professionalism, accountability, and customer focus.

Ready to Join a Team That Values Great Leadership? If you’re an experienced customer service professional looking for long-term growth, the opportunity to build strong teams, and the ability to make a meaningful impact, we’d love to hear from you.

Pay: $70,000.00 - $95,000.00 per year

Benefits:

401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Vision insurance

Application Question(s):

Do you have any call center ecperience in any of the following residential industries: HVAC, plumbing, electrical, solar, roofing, windows and doors, remediation? (Please provide details)

Experience:

Call center management: 5 years (Required)
ServiceTitan: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in national harbor, md

Call Center Manager

Patient Care Representative I

Customer Service Representative

Customer Care Service Support Coord

Customer Service Representative - Accredo - Remote

Customer Service Advocate II (In-Office)

Access Specialist I

Member Service Representative - Contact Center

Customer Service/Sales

Member Service Representative I

Client Success Representative (Remote)

Customer Support Specialist

CSR

Customer Service Representative

Customer Service Assistant

Entry-Level Customer Service Assistant

Customer Experience Coordinator - Gaylord National Resort & Convention Center, Washington, DC

Customer Service Representative at Reva

Client Service Specialist

Customer Service Officer

I want to receive the latest job alert for customer service representative in national harbor, md

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