Top 20 Guest service agent Jobs in Navarre Fl

Guest Service Representative / Front Desk Agent
Home2 Suites by Hilton Pensacola I-10 at North Davis Hwy —Pensacola, FL
- From $14.50 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Opportunities for advancement
Quick Apply
GUEST SERVICE AGENTS
Odom Hotelz —Fort Walton Beach, FL
- $17 an hour
- Weekends as needed
- Sales
- Hotel
- High school diploma or GED
- Flexible schedule
Front Desk Agent
The Island Resort at Fort Walton Beach —Fort Walton Beach, FL
- $16 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
WoodSpring Suites Fort Walton Beach —Fort Walton Beach, FL
- $17 - $18 an hour
- Weekends as needed
- Microsoft Outlook
- Hotel
- Accounting
Quick Apply
Front Desk Agent
Tandem Hospitality Group LLC —Pensacola, FL
- Part-time
- Hotel
- High school diploma or GED
- Accounting
Quick Apply
Front Desk Agent
Residence Inn Fort Walton Beach —Fort Walton Beach, FL
- From $16 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
11d
Hotel Front Desk Receptionist
Hotel Pensacola —Pensacola, FL
- From $15 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
6d
Front Desk Agent
Residence Inn Pensacola Airport / Medical Center —Pensacola, FL
- $14 an hour
- Part-time
- Clean driving record
- Residential
- Hotel
- Travel reimbursement
- Paid training
Quick Apply
7d
Front desk agent
Pensacola TownePlace Suites —Pensacola, FL
- $15 - $17 an hour
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Hotel Front Desk Agent
Extended Stay America Premier Suites Pensacola NAS Corry Station —Pensacola, FL
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Front Desk Agent
TownePlace Suites —Pensacola, FL
- $15 an hour
- Overtime
- Background check
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Fairfield by Marriott Inn & Suites Fort Walton Beach Hurlburt Area —Fort Walton Beach, FL
- $14 - $15 an hour
- Weekends as needed
- Hotel
- Ability to lift 25 pounds
- Entry level
Quick Apply
Guest Services Agent
Southern Management —Destin, FL
- Email
- Computer literacy
- Office
- Computer skills
Overnight/Auditor Agent - Portofino
Premier Island Management Group —Pensacola Beach, FL
- $18 an hour
- Part-time
- Ability to walk for extended periods
- Word processing
- Computer literacy
Quick Apply
1d
Reservation Agent
The Island Resort at Fort Walton Beach —Fort Walton Beach, FL
- $16 an hour
- Full-time
- Inventory control
- Basic math
- Hotel
Quick Apply
Front Desk Sales Associate
PCRK Group —Fort Walton Beach, FL
- Part-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Quick Apply

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GUEST SERVICE AGENTS
Odom Hotelz —Fort Walton Beach, FL
Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.
$17 an hour
Guest Service Representative / Front Desk Agent
Home2 Suites by Hilton Pensacola I-10 at North Davis Hwy —Pensacola, FL
Coordinate with housekeeping and maintenance to ensure rooms are ready for incoming guests and address any room-related issues. Guest Check-In/Check-Out:
From $14.50 an hour
Quick Apply

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Front Desk Agent
Renaissance Westerville —Westerville, OH
Respond quickly to calls, lobby visitors, and team members needing assistance. Post guest charges, collect payments, and follow cash handling procedures.
From $16 an hour
Quick Apply
Guest Service Agent
Columbus Polaris Staybridge Suites —Columbus, OH
Ability to answer and route calls as appropriate; takes guest messages with accuracy. Answers and routes calls as appropriate; takes guest messages with…
$16 - $17 an hour
Quick Apply
6d

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Guest Service Representative / Front Desk Agent

Home2 Suites by Hilton Pensacola I-10 at North Davis Hwy
Pensacola, FL

Quick Apply

Job Details

Part-time
From $14.50 an hour

Benefits

Opportunities for advancement

Qualifications

Computer literacy
High school diploma or GED

Full Job Description

Job Overview:

The Part-time Guest Service Representative / Front Desk Agent at Encore Hospitality is the primary point of contact for guests upon arrival and throughout their stay. This role involves managing check-ins and check-outs, addressing guest inquiries, handling reservations, and providing exceptional customer service to ensure a positive guest experience. The Guest Service Representative is crucial in creating a welcoming atmosphere and addressing any issues or special requests that may arise.

Key Responsibilities:

Guest Check-In/Check-Out:
- Greet guests warmly upon arrival and check them in efficiently, verifying their reservation details and handling payment.
- Provide guests with key information about their room and hotel amenities.
- Process guest check-outs, review final bills, and handle any discrepancies or adjustments as needed.

Reservations & Room Management:
- Manage room reservations and cancellations, including handling booking changes and special requests.
- Assist guests with room assignments, ensuring they are satisfied with their accommodations.
- Coordinate with housekeeping and maintenance to ensure rooms are ready for incoming guests and address any room-related issues.

Customer Service & Communication:
- Provide exceptional customer service by addressing guest inquiries, concerns, and special requests in a friendly and professional manner.
- Respond promptly to phone calls, emails, and other communications, offering assistance and resolving issues as required.
- Maintain a positive and professional demeanor, ensuring guests feel valued and well-cared for throughout their stay.

Handling Guest Issues:
- Resolve guest complaints and concerns with empathy and efficiency, escalating issues to management when necessary.
- Follow up with guests to ensure that their issues have been addressed satisfactorily and that they are enjoying their stay.

Administrative Tasks:
- Accurately complete all necessary paperwork, including guest registration forms and billing information.
- Maintain accurate records of guest information, reservations, and transactions.
- Perform nightly audits, reconcile cash drawers, and prepare reports as required.

Hotel Information & Recommendations:
- Provide guests with information about hotel services, amenities, and local attractions.
- Offer recommendations for dining, entertainment, and activities in the surrounding area based on guest preferences.

Safety & Security:
- Ensure the safety and security of guests and hotel property by monitoring access and reporting any suspicious activities or safety hazards.
- Adhere to emergency procedures and assist guests during emergency situations, such as fire alarms or medical incidents.

Team Collaboration:
- Work closely with other hotel departments, including housekeeping, maintenance, and food and beverage, to ensure seamless operations and guest satisfaction.
- Communicate effectively with team members and management to address any operational issues or guest needs.

Qualifications and Skills:

Education:
- High school diploma or equivalent required; Associate’s degree or higher preferred.

Experience:
- Previous experience in a guest service or hospitality role is preferred, but not required.
- Familiarity with hotel management software or property management systems (PMS) is a plus.

Skills:
- Excellent communication and interpersonal skills, with a focus on providing outstanding customer service.
- Strong problem-solving and conflict resolution abilities.
- Ability to multitask and handle various guest requests and administrative duties simultaneously.
- Basic computer skills and proficiency with office equipment.
- Attention to detail and accuracy in handling reservations, billing, and guest information.

Physical Requirements:

Ability to stand and work for extended periods, including walking and handling guest luggage.
Ability to lift and carry up to 25 lbs, including luggage and office supplies.
Flexibility to work various shifts, including nights, weekends, and holidays.

Work Environment:

Front desk area within a hotel, with frequent interactions with guests and staff.
Fast-paced environment requiring effective multitasking and problem-solving skills.
Indoor setting, with occasional exposure to varying temperatures and weather conditions when assisting guests with luggage or providing directions.

Opportunities for Growth:

Encore Hospitality is committed to the professional development of its employees. The Guest Service Representative / Front Desk Agent role offers opportunities for advancement to positions such as Front Desk Supervisor, Guest Services Manager, or other roles within the hospitality industry.

Encore Hospitality is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.

This job description outlines key responsibilities but is not exhaustive. Other duties may be assigned as necessary.

Quick Apply

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guest service agent jobs in navarre fl

Guest Service Representative / Front Desk Agent

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