Work Type: Part-time
Nature of Work: This work involves taking tickets at public events, checking passes, assisting security personnel in directing the parking of cars, and ensuring that other workers such as ushers, pass gate, press box, view club, restroom, and concourse workers are in place in sufficient numbers and are performing their duties as required. Except when work is of a routine nature, it is performed under close supervision. As a Visit Omaha Event Staff Worker, incumbents may be working in the Visitor Center or at partner events, welcoming visitors to the city and providing information on what to see and do while visiting Omaha. The ideal candidate should enjoy interacting with people and have excellent customer service.
Education and Experience: (The knowledge, skills, and abilities above may be acquired through, but are not limited to, the following combination of education and/or experience.)
Required Knowledge, Skills, and Abilities:
- Knowledge of attractions, facilities, and services available to visitors in the Omaha metro area.
- Knowledge of the layout of the assigned venue, including parking areas
- Knowledge of the policies of the Parks, Recreation, and Public Property Department as they pertain to the conduct of public events
- Ability to direct subordinate workers to their assigned work sites and to instruct them as to their specific duties and responsibilities
- Ability to assist guests in the proper parking of their vehicles and in locating their assigned seats
- Ability to understand written and oral instructions
Essential Functions: (Any one position may not perform all of the duties listed, nor do the listed examples include all of the duties that may be performed in positions allocated to this classification.)
- Greet and assist visitors in person and respond to their inquiries and concerns professionally, efficiently, and in an timely manner.
- Takes tickets at entrances and holds tickets for late arriving guests
- Assists with operating the elevators and with getting guests on and off safely
- Assists in directing guests to park their cars in the assigned areas in a manner that conserves space
Special Qualifications:
Must be able to work variable hours, including weekends, holidays, and evenings.
Some college coursework in Hospitality Management, Marketing, Business Administration, or a related field is preferred.
Pay Range: Depends on Experience
Benefits: Not applicable to part-time/seasonal employment
Who Can Apply: Any person who meets the qualifications and other requirements described in this posting.
How to Apply: Completed City of Omaha employment applications must be submitted using the on-line application from the City website. It is the sole responsibility of the applicant to check and ensure that any and all required application materials and supplemental forms are received by the City of Omaha Human Resources Department. You may confirm receipt of any materials and forms by contacting the Human Resources Department. If the materials are not received in the Human Resources Department, they will not be considered. There will be no exceptions to this rule.
Examination Information: Not applicable to part-time/seasonal employment
Veteran Points: Not applicable to part-time/seasonal employment
Conditions of Employment: Candidates must provide proof of U.S. citizenship or proof of permanent residence or authorization to work. The City of Omaha reserves the right to conduct criminal history, driving record, reference and credit checks and a background investigation on applicants for employment. Successfully passing a criminal background review, reference check, and if applicable, a credit check, is required as a condition of employment. If applicable, the City will require that you successfully pass a review of the driver's license, driving abstract, a pre-employment drug test, a hearing test and a back screening examination as a condition of employment. Failure to provide the information requested in the application process in a truthful, accurate and complete manner may result in disqualification, revocation of conditional employment or termination.
Reasonable Accommodation: The City of Omaha does not discriminate on the basis of disability. If you need a disability-related accommodation during the job application or selection process, advise the Human Resources Department at least 48 hours prior to the need by emailing [email protected].
If Under Age 16: Any employee under the age of 16 will need to provide a copy of your certified Nebraska Department of Labor Employment Certificate (for Minors 14 and 15 Years of Age) in order to begin working. Visit the Nebraska Department of Labor website to download the form https://dol.nebraska.gov/LaborStandards/WorkerRights/EmploymentOfMinors
For a complete job description please visit the City of Omaha's website at hr.cityofomaha.org/compensation
Contact Points:
City of Omaha Human Resources Department
1819 Farnam St, Suite 506
Omaha, NE 68183
Phone: (402) 444-5300
Fax: (402) 444-5314
Website: hr.cityofomaha.org
Email: [email protected]
The City of Omaha is an Equal Opportunity Employer.
