Work Status Details : Full Time | 80.00 Hours Every Two Weeks
Exempt from Overtime : Non-Exempt
Shift Details : M-F Days - On Call
Department : Spiritual Care | Reports To: Exec Director-Quality-Risk & Mission
The mission of Faith Health is to serve Christ by providing all people with exemplary medical services in an environment of love and care.
Summary:
The Spiritual Care Supervisor is responsible for Spiritual Care services, oversees the delivery of spiritual and emotional care needs of patient /family and staff. Provides supervision of staff , assuring service excellence and compliance with applicable hospital and departmental laws/regulations. Also responsible for the day-to-day operation of employees within Spiritual Care Department and supports professional and cooperative relationships with other hospital departments and the Faith Health medical staff. Duties include charting on patient interactions and acting as a liaison between other community clergy and patients . This position will assist with the hiring and development of new employees, the education and mentoring of chaplains, and managing triage and chaplain schedules . The supervisor also provides direct patient care .
Provides care to staff members experiencing stress of patient care, responsible for Critical Incident Stress management service/ debriefings. May c o- chairs the ethics committee and provides ethics consultation to staff and patients about ethical concerns. Develops and maintains collaborative relationships in the community with diverse faith communities and churches in the area.
The Supervisor will have demonstrable skills in leadership, management, interpersonal relations, conflict resolution, and problem solving. The functions of the Supervisor include: assisting the director with financial management of the department including budget development and ongoing evaluation; scheduling the Spiritual Care Department ; responsibilities and duties as a member of a multi-disciplinary team; leadership as a mentor for staff members; maintaining and developing hospital policies and procedures; identifying and implementing performance improvement initiatives and evaluation effectiveness; maintain departmental regulatory compliance; developing and implementing a patient/customer focused staffing plan. The Supervisor participates in, or delegates appropriate participation in all performance improvement teams, medical staff committees and work teams.
The listing of job duties contained in this job des cription is not all inclusive . Duties may be added or subtracted at any time due to the needs of the organization.
Responsibilities:
- Facilitates/maintains chaplain training, education, scheduling and competency.
- Oversees and prioritizes the day-to-day staff schedules/work shift assignments for chaplains 7 days per week, 24 hours per day, including holidays and emergent needs or short-term re-assignment of chaplains to meet patient care needs. Timekeeper for staff chaplains.
- Assists with recruitment, orientation, training and evaluation of chaplains, assuring competency and facilitates relevant educational opportunities.
- Assures that new chaplains receive an orientation of sufficient duration and content and that chaplains participate in staff meetings and relevant in-service education programs.
- Facilitates chaplains’ participation in workflow process improvements.
- Assists leadership with the budget process. Provides information regarding supplies and staffing needs for consideration in the budget.
- Reviews departmental objectives and assists in the development of long and short-range goals in conjunction with the departmental leadership group.
- Supervise the technical and operational management of the Spiritual Care Department. Maintains effective and appropriate staffing and scheduling to ensure safe, quality patient care. Promotes staff flexibility and cross-training. Performs duties of a Chaplain by providing direct spiritual care to patients, families and staff.
- Support the department leadership team in problem solving to address issues relating to patient safety, care and service. Promotes effective working relations and works effectively as part of a department/unit team and interdepartmentally to facilitate the department’s ability to meet its goal and objective. Ensures coordination of care with other departments to promote the highest level of patient care and satisfaction. Participates in interdisciplinary committees throughout the organization.
- Documents patient, family/significant other visits in electronic medical record as appropriate.
- Reviews inpatient and Hospice census to determine the Spiritual Care needs of patients and attends the interdisciplinary rounds to, prioritize patient needs, visits, and collaboration with clinical team.
- Responds to consults and referral of Comfort Care patients and dying patients and family. Responds to patient deaths offering bereavement support and guidance to family and staff arranging requested clergy from the community as needed and assisting in postmortem support.
- Collaborates and consults with other clinical staff (RNs, leadership, and providers to provide spiritual care to patients and families). Conducts spiritual assessment, develops plan of care and provides appropriate interventions and referrals as needed.
- Coordinates an ongoing ministry of worship, prayer and retreats as well as pastoral, religious and medical educational events for patients, patient families, hospital staff, medical staff and the community at large.
- Serves as a member of the Faith Health Ethics Committee and serves as a resource to the committee, the Faith Health organization and the community at large regarding spiritual care and the healing process.
- Provides a theological perspective and religious knowledge in particular patient situations and educates hospital staff in meeting the spiritual needs of patients and families. Counsel for employees and manages departmental management priorities on an ongoing basis.
- Establishes and maintains all Spiritual Care Department policies and procedures and ensures review of all policies on an annual basis.
Accountable for keeping the Director informed of all critical issues and progress made in process improvement activities.
Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other information:
The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required .
EDUCATION (Minimum Requirements for Position ):
Bachelor’s Degreerequired.
Master’s Degreepreferred.
EDUCATION FIELD OF STUDY ( If Applicable ):
Theology, Divinity, Spirituality, Religious Studies, PastoralCounseling or a related field of ministry required.
CERTIFICATES, LICENSES, REGISTRATIONS:
Ordained minister who has completed an accredited seminary p rogram required.
Successful completion of at least one unit of Clinical PastoralEducation (CPE ) preferred.
Board Certification with the National Association of Catholic Chaplains or Association of Professional Chaplains preferred.
Previous Experience Requirements:
Previous supervisor experience preferred.
Skills/Knowledge Requirements:
Language Skills – Ability to read, write, speak, and understandfluently the English language required.
Other Certifications/ Requirements :
Good standing with and/or endorsed by the employee’s religious affiliation required.
Current, valid driver’s license issued in the state of legal residence required.
Use of employee’s personal vehicle to drive within a range of 50 miles from the facility to job assignments required.
Excellent customer service skills required.
Computer/Technology skills for patient charting required.
Ability to prioritize and manage multiple tasks with efficiency required.
Faith Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
