Top 24 Client services associate Jobs in Nebraska

Client Service Associate
Coverys —Omaha, NE
- $45,420 - $65,550 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Client Services Analyst I
National Indemnity Company —Omaha, NE
- Full-time
- Hybrid work
- Computer literacy
- Office
- Finance
- Wellness program
- Health insurance
Client Service Liaison
University of Nebraska Medical Center —Omaha, NE
- $22.12 - $33.17 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Client Services Specialist I
UNICO Group Inc —Lincoln, NE
- Microsoft Outlook
- Computer literacy
- Writing skills
12d
Client Service Associate (Mailroom & Office Services)
SPS North America —Omaha, NE
- Part-time
- Clean driving record
- Ability to walk for extended periods
- Computer literacy
- Health savings account
- Disability insurance
3d
Client Associate
D.A. Davidson —Lincoln, NE
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Health insurance
Medical Lab Client Service Representative
University of Nebraska Medical Center —Omaha, NE
- $18.41 - $27.64 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Pass drug screening
3d
Computer Sales & Customer Service Rep - Online - 4 Day Work Week
XOTIC PC —Lincoln, NE
- $17.00 - $19.50 an hour
- Email
- 18 years or older
- High school diploma or GED
- Typing
- Health insurance
- Dental insurance
Quick Apply
Client Service Associate
Edelman Financial Engines, LLC —Omaha, NE
- $54,000 - $65,000 a year
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Benefits Client Manager
UNICO Group Inc —Lincoln, NE
- Computer literacy
- Mid-level
- Office
Client Program Manager
Fiserv —Omaha, NE
- Full-time
- 3 years
- Bachelor's degree
- US work authorization
Manager, Client Acquisition
Carson Group —Omaha, NE
- $100,000 - $140,000 a year
- Hybrid work
- Office
- 3 years
- Finance
- Health savings account
- AD&D insurance
Client Strategy Vice President
Finley Engineering Company Inc. —Nebraska
- $159,000 - $187,000 a year
- Full-time
- Remote
- Up to 50% travel
- Driver's License
- Travel
21h
Retail Client Merchandising Representative
CRO-US —Lincoln, NE
- $17 an hour
- Part-time
- Customer service
- Merchandising
- Ability to lift 50 pounds
- Paid training
- Mileage reimbursement
Quick Apply
All Position - Sales, Customer Retentions, Delivery Specialists
Arona Home Essentials —Omaha, NE
- Bilingual
- 18 years or older
- Clean driving record
- Disability insurance
- Health insurance
Quick Apply
Client Executive
Team Wireless - Verizon Authorized Retailer —Omaha, NE
- Spanish
- English
- Research
Quick Apply

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Client Service Advocate (CSA)
Katterhenry Investment Group of NEST Capital —Dublin, OH
Field incoming calls, emails, faxes, and correspondence. We aim to provide the best client experience possible through setting and then exceeding client…
$60,000 - $70,000 a year
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5h
Client Experience & Sales Associate- Part Time
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Schedule appointments, manage the front desk, answer phones, and respond to client inquiries. Review incoming leads daily and proactively follow up with…
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client services associate jobs near nebraska

Client Service Associate

Coverys -
Omaha, NE

Apply Now

Job Details

Full-time
$45,420 - $65,550 a year

Qualifications

Microsoft Excel
Customer relationship building
Microsoft Outlook
Employee relationship building
High school diploma or GED

Full Job Description

The Client Service Associate is key to providing excellent customer service and meeting our policyholders’ and agents' needs. The Client Service Associate is responsible for responding to, documenting, and resolving various types of inquiries (policies, claims, billing, etc.) from clients and agents in an efficient, professional, and accurate manner. This includes communication to and from a variety of sources, e.g., telephone calls and other incoming correspondence and communication sources.

Essential Duties & Responsibilities

Provide prompt, accurate, and friendly customer service.
Resolve routine, complex, and unique questions/issues from insurance clients and agents.
Respond to client complaints with empathy, providing appropriate solutions, and appropriately escalating customer dissatisfaction.
Follow communication procedures, guidelines, and policies.
Ensure facilitation of first encounter resolution and client satisfaction on all transactions handled.
Actively participate in team onboarding and ongoing training and education activities.
Share training and education knowledge and expertise with team members.
Employ probing questions and actively listen to client issues or questions, showing interest and compassion and displaying empathy.
Demonstrate accuracy in processing changes to client policies based on the information provided and identify opportunities to educate clients and agents on Coverys and/or opportunities to utilize self-service (if applicable).
Maintain working knowledge of insurance policies and related processes and procedures.
Understand and respond to requests regarding marketing materials and other company related documentation and resources. Ability to respond to and clarify/explain information and follow-up.
Remain current and knowledgeable on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tools.
Foster strong collaborative relationships both internally and externally to maintain a high level of client servicing.
Utilize systems and technology to complete account management tasks, including documentation of all client interactions into the appropriate databases.
Troubleshoot client technical issues (e.g. password reset).

Education, Requirements & Competencies

High school or equivalent (Required). College degree preferred, but not required.
Prior experience/success in customer service, call center or insurance preferred.
Excellent communication skills: verbal, written, and listening.
Self-motivated, reliable, energetic, well-spoken and goal-oriented mindset.
Strong aptitude for learning.
Strong organizational and time management skills. Ability to multi-task.
Ability to work in a fast-paced environment.
Excellent problem-solving skills and attention to detail.
Ability to effectively and efficiently navigate through multiple programs/systems/screens while on a client call.
Flexibility – willing and able to work outside of regular business hours, should the need arise.
Basic knowledge of Microsoft Office (Excel, PowerPoint, Word, Outlook).
People-oriented relationship-building skills (empathy, responsive, patient, conscientious).
Excellent interpersonal skills and the ability to build relationships with your clients, team, and colleagues throughout the organization.
Strong team orientation and client-focus.

The base salary range for this role is $45,420 - $65,550. Individual compensation packages are based on a variety of factors that are unique to each candidate including geographic location, skill set, experience, qualifications and education.

If you're a caring and customer focused individual who enjoys working with passionate team members, Coverys is the right company for you!

Apply Now

Refine Your Search

client services associate jobs in nebraska

Client Service Associate

Client Services Analyst I

Client Service Liaison

Client Services Specialist I

Client Service Associate (Mailroom & Office Services)

Client Associate

Medical Lab Client Service Representative

Computer Sales & Customer Service Rep - Online - 4 Day Work Week

Client Service Associate

Benefits Client Manager

Client Program Manager

Manager, Client Acquisition

Client Strategy Vice President

Retail Client Merchandising Representative

All Position - Sales, Customer Retentions, Delivery Specialists

Client Executive

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