Top 4497 Service associate Jobs in Nebraska

Client Service Associate
Coverys —Omaha, NE
- $45,420 - $65,550 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Library Service Associate - Walt Branch
City of Lincoln & Lancaster County —Lincoln, NE
- $22.00 - $28.09 an hour
- Part-time
- High school diploma or GED
- Entry level
- Paid parental leave
- Paid holidays
3d
Social Worker, Social Services
Humana —Nebraska
- $59,300 - $80,900 a year
- Full-time
- Remote
- Microsoft Word
- Spanish
- Microsoft Excel
- Paid parental leave
- Paid holidays
9d
Customer Experience Specialist
Quince —Omaha, NE
- $23 an hour
- Remote
- Background check
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Clinic Float/Triage Nurse- RN or LPN
Memorial Community Health Inc. —Aurora, NE
- Full-time
- Nursing
- Management
- RN License
Quick Apply
11d
Hospital Registered Nurse-Weekend Warrior
Memorial Community Health Inc. —Aurora, NE
- Weekends as needed
- Nursing
- RN License
- Hospital
- Disability insurance
- Health insurance
Quick Apply
Hospital Registered Nurse-Day Shift
Memorial Community Health Inc. —Aurora, NE
- Full-time
- Nursing
- RN License
- Hospital
- Disability insurance
- Health insurance
Quick Apply
Director of Nursing + Sign on Bonus
Hemingford Care Center —Hemingford, NE
- Full-time
- Nursing
- Skilled nursing facility
- RN License
- Health savings account
- Health insurance
Quick Apply
12d
Hospital Registered Nurse-Night Shift
Memorial Community Health Inc. —Aurora, NE
- Full-time
- Nursing
- RN License
- Hospital
Quick Apply
Radiologic Technologist
Medical Solutions —David City, NE
- $30 - $46 an hour
- Full-time
- BLS Certification
- Mid-level
- In-person
- Health savings account
- Health insurance
Quick Apply
Dog Groomer (must have at least 1 year of experience)
Dogtopia Omaha Papillion —La Vista, NE
- $30,000 - $60,000 a year
- Choose your own hours
- Customer service
- US work authorization
- In-person
- Paid time off
Quick Apply
Store Manager 8893
Cosmoprof —Norfolk, NE
- $19 - $22 an hour
- 18 years or older
- Cosmetology License
- Inventory management
- Health insurance
- Dental insurance
Point of Care Coordinator - Lab Support Services
Nebraska Medicine —Omaha, NE
- Full-time
- Mid-level
- Associate's degree
- 2 years
- Health insurance
- Tuition reimbursement
Inpatient Registered Nurse FT and PRN
Nebraska Hospital —Papillion, NE
- From $42 an hour
- Full-time
- Nursing
- Surgery
- Addiction Medicine
- Health insurance
- Dental insurance
Quick Apply
Respiratory Therapist- Cardiac Unit-$10,000 Sign-On
Methodist Fremont Health —Fremont, NE
- From $29.43 an hour
- 12 hour shift
- Background check
- PALS Certification
- Hospital
- Free parking
- Dental insurance
Quick Apply
Wireless Sales Associate
Team Wireless - Verizon Authorized Retailer —Ord, NE
- From $70,000 a year
- Weekends as needed
- Computer literacy
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
Automotive Service Tech (Used Cars)
Edwards Chrysler Dodge Jeep Ram Fiat Village Pointe —Omaha, NE
- ASE Certification
- Mechanic experience
- Dealership
- On-the-job training
Quick Apply
Litigation Specialist
BQ & Associates —Omaha, NE
- Full-time
- Microsoft Word
- Background check
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
10d
Affordable Housing Compliance Associate
PrimeSites Real Estate Management —Lincoln, NE
- From $50,000 a year
- Full-time
- Mid-level
- Criminal background check
- Organizational skills
- Mileage reimbursement
- Health savings account
Quick Apply
3d
Director of Nursing Services
Aspen Associates Group —Omaha, NE
- $90,000 - $125,000 a year
- Full-time
- Skilled nursing facility
- RN License
- In-person
- Health insurance
- Dental insurance
Quick Apply

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Client Service Associate

Coverys -
Omaha, NE

Apply Now

Job Details

Full-time
$45,420 - $65,550 a year

Qualifications

Microsoft Excel
Customer relationship building
Microsoft Outlook
Employee relationship building
High school diploma or GED

Full Job Description

The Client Service Associate is key to providing excellent customer service and meeting our policyholders’ and agents' needs. The Client Service Associate is responsible for responding to, documenting, and resolving various types of inquiries (policies, claims, billing, etc.) from clients and agents in an efficient, professional, and accurate manner. This includes communication to and from a variety of sources, e.g., telephone calls and other incoming correspondence and communication sources.

Essential Duties & Responsibilities

Provide prompt, accurate, and friendly customer service.
Resolve routine, complex, and unique questions/issues from insurance clients and agents.
Respond to client complaints with empathy, providing appropriate solutions, and appropriately escalating customer dissatisfaction.
Follow communication procedures, guidelines, and policies.
Ensure facilitation of first encounter resolution and client satisfaction on all transactions handled.
Actively participate in team onboarding and ongoing training and education activities.
Share training and education knowledge and expertise with team members.
Employ probing questions and actively listen to client issues or questions, showing interest and compassion and displaying empathy.
Demonstrate accuracy in processing changes to client policies based on the information provided and identify opportunities to educate clients and agents on Coverys and/or opportunities to utilize self-service (if applicable).
Maintain working knowledge of insurance policies and related processes and procedures.
Understand and respond to requests regarding marketing materials and other company related documentation and resources. Ability to respond to and clarify/explain information and follow-up.
Remain current and knowledgeable on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tools.
Foster strong collaborative relationships both internally and externally to maintain a high level of client servicing.
Utilize systems and technology to complete account management tasks, including documentation of all client interactions into the appropriate databases.
Troubleshoot client technical issues (e.g. password reset).

Education, Requirements & Competencies

High school or equivalent (Required). College degree preferred, but not required.
Prior experience/success in customer service, call center or insurance preferred.
Excellent communication skills: verbal, written, and listening.
Self-motivated, reliable, energetic, well-spoken and goal-oriented mindset.
Strong aptitude for learning.
Strong organizational and time management skills. Ability to multi-task.
Ability to work in a fast-paced environment.
Excellent problem-solving skills and attention to detail.
Ability to effectively and efficiently navigate through multiple programs/systems/screens while on a client call.
Flexibility – willing and able to work outside of regular business hours, should the need arise.
Basic knowledge of Microsoft Office (Excel, PowerPoint, Word, Outlook).
People-oriented relationship-building skills (empathy, responsive, patient, conscientious).
Excellent interpersonal skills and the ability to build relationships with your clients, team, and colleagues throughout the organization.
Strong team orientation and client-focus.

The base salary range for this role is $45,420 - $65,550. Individual compensation packages are based on a variety of factors that are unique to each candidate including geographic location, skill set, experience, qualifications and education.

If you're a caring and customer focused individual who enjoys working with passionate team members, Coverys is the right company for you!

Apply Now

Refine Your Search

service associate jobs in nebraska

Client Service Associate

Library Service Associate - Walt Branch

Social Worker, Social Services

Customer Experience Specialist

Clinic Float/Triage Nurse- RN or LPN

Hospital Registered Nurse-Weekend Warrior

Hospital Registered Nurse-Day Shift

Director of Nursing + Sign on Bonus

Hospital Registered Nurse-Night Shift

Radiologic Technologist

Dog Groomer (must have at least 1 year of experience)

Store Manager 8893

Point of Care Coordinator - Lab Support Services

Inpatient Registered Nurse FT and PRN

Respiratory Therapist- Cardiac Unit-$10,000 Sign-On

Wireless Sales Associate

Automotive Service Tech (Used Cars)

Litigation Specialist

Affordable Housing Compliance Associate

Director of Nursing Services

I want to receive the latest job alert for service associate in nebraska

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