Top 161 Service desk associate Jobs in Nebraska

Tax Operations Manager
Avior Wealth Management LLC —Omaha, NE
- Full-time
- Mid-level
- Office
- 3 years
- Health savings account
- Disability insurance
Quick Apply
Front Desk Associate
COMFORT SUITES WEST OMAHA —Omaha, NE
- From $15 an hour
- 8 hour shift
- Hospitality
- Hotel
- Accounting
Quick Apply
Information Desk Associate
Nebraska Methodist Health System —Omaha, NE
- Full-time
- High school diploma or GED
- Mentoring
- 16+ years old
13d
Receptionist
Bland & Associates —Omaha, NE
- Part-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Employee stock ownership plan
- Paid sick time
Quick Apply
7d
Clinical Service Desk/Helpdesk Associate (Remote)
NTT Ltd —Lincoln, NE
- $18.24 - $34.28 an hour
- Overtime
- Writing skills
- English
- High school diploma or GED
- Health savings account
- AD&D insurance
3d
Cashier
Home Depot —Omaha, NE
- 1 year
- Entry level
Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role
NTT DATA —Lincoln, NE
- $25 an hour
- Weekends as needed
- Remote
- Writing skills
- English
- High school diploma or GED
Quick Apply
7d
Office Administrative Assistant
Able II —Lincoln, NE
- $19 - $23 an hour
- Full-time
- Bilingual
- Private practice
- Microsoft Excel
- 401(k)
- Paid time off
Quick Apply
4d
Front Desk Associate
GENERAL SURGERY ASSOCIATES —Lincoln, NE
- $18 - $22 an hour
- Full-time
- Surgery
- In-person
- Communication skills
- Health savings account
- Health insurance
Quick Apply
2d
Front Desk Associate
Aloft Omaha West —Omaha, NE
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Technology Support Technician
City of Lincoln & Lancaster County —Lincoln, NE
- $32.66 - $41.83 an hour
- Full-time
- Computer Science
- Research
- Mid-level
- Paid parental leave
- Paid holidays
7d
Front Desk Associate
Holiday Inn Express & Suites Lincoln Airport —Lincoln, NE
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Employee discount
- Opportunities for advancement
Quick Apply
Community Associate, Builders
The Root Coworking —Omaha, NE
- $18 - $20 an hour
- Full-time
- Communication skills
- Entry level
- Paid holidays
- Health insurance
10d
Front Desk Supervisor
Remington Hospitality —Omaha, NE
- Weekends as needed
- Mid-level
- Hotel
- Recruiting
3p-11p Front Desk Associate
Aloft Omaha West —Omaha, NE
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Employee discount
- Opportunities for advancement
Quick Apply
Clinic Experience Associate
ROCK VALLEY PHYSICAL THERAPY CENTER —Gretna, NE
- Full-time
- Clinic
- Entry level
- Health insurance
- 401(k)
Quick Apply
8d
Front Desk Associate
Holiday Inn Lincoln Southwest —Lincoln, NE
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk-
Genesis Health Clubs —Omaha, NE
- Part-time
- CPR Certification
- BLS Certification
- Ability to stand for extended periods
- Employee discount
Quick Apply
Enrollment Operations Coordinator
Nebraska Methodist Health System —Omaha, NE
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- High school
Overnight Front Desk Associate
Genesis Health Clubs —Omaha, NE
- Part-time
- CPR Certification
- BLS Certification
- Ability to stand for extended periods
Quick Apply

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service desk associate jobs near nebraska

Tax Operations Manager

Avior Wealth Management LLC
Omaha, NE

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Disability insurance
Health insurance
Paid time off
Work from home
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Employee onboarding
Program design
Serving clients
Team leadership
Standard Operating Procedures (SOPs) implementation
Workflow management (operations management method)
Technical documentation
Operations coordination
Coaching
Performance management strategy
Mid-level
Incident Escalation
Quality improvement leadership
3 years
Team development
Hiring
Schedule management
Quality control management
Policy & process development
Quality issues
Conflict management
Organizational skills
Leading team collaboration initiatives
Front desk
Developing new training programs
Progress management
Technical training
Operational excellence initiatives
Office management
Onboarding process management

Full Job Description

Tax Operations Manager

About Us

At Avior, we believe in more than just managing wealth and preparing tax returns; we are dedicated to helping individuals plan with intention, empowering them to live with greater purpose. Our organizational culture is the heartbeat of our success, rooted in core values that shape every aspect of our work environment.

Avior Core Values

We believe that the core foundation of our culture is a key driver to our success. It is very important that we share common values amongst our team. We strive to hire teammates who resonate with our core values:

It’s Not Me, It’s We - We believe working together as a team, we are able to leverage our collective strengths, drive innovation, and achieve greater success than we could on our own.
We Lead Through Service - We're committed to serving others with humility, generosity, and compassion. This means actively listening, continuously learning, and adapting to meet the needs of those we serve. By prioritizing humility in our service, we aim to make a positive impact in the lives of others and create positive change in our organization and communities.
We Pursue Excellence - We believe that success is not just a matter of talent, but also of perseverance, dedication, and commitment. In the face of challenges or opportunities, we know that our commitment to hard work and loyalty will help us achieve our goals and make a positive impact on the world around us.
We Shape the Future - We believe in the transformative power of imagination, creativity, and innovation to drive progress and shape the future. By sharing our knowledge and experience with one another, we foster a culture of innovation and leadership that leaves a lasting impact and reflects our shared vision and values.

Position Overview

The Tax Operations Manager leads our team of tax processors and front desk associates. This is a people-first leadership role: you'll train new processors, coach performance, distribute and balance workload across our busiest weeks, handle escalations, and build the day-to-day operational processes that keep our processing function running smoothly through every filing season.

You'll work closely with tax leadership across our offices, but this role is about leading people and operations, not preparing or reviewing tax returns. While tax policy and technical standards stays with our Tax Directors; you are responsible translating those policies into procedures to drive consistent execution, quality and client servicing across the tax operations team.

This is an in-office role based in Omaha, NE.

Key Responsibilities

Team Leadership & People Management

Directly manage a team of tax processors and front desk associates spanning across multiple office locations.
Serve as the primary point of escalation for personnel matters, performance concerns, and day-to-day people issues across the processor and front desk population.
Conduct regular one-on-ones, performance check-ins, and team meetings to keep staff aligned, supported, and accountable.
Own schedules, hiring support, onboarding, and offboarding coordination for processor and front desk roles in partnership with HR.

Training, Coaching & Development

Design and deliver training programs for new processors and front desk staff, including technology, workflow, and firm-specific procedures.
Tier 3 Lead Processor), building role pride and clear growth expectations at each level.
Identify high-potential staff and build individualized development plans, including staff being groomed for future roles.
Partner with the Systems Team to ensure training stays current with system and process changes.

Workload & Workflow Management

Manage day-to-day workload distribution across in-office and Centralized Tax Services (CTS) processors to balance capacity, deadlines, and seasonal surge volume.
Monitor work-in-progress (WIP) queues and turnaround times, and reallocate resources proactively as bottlenecks emerge.
Coordinate front desk coverage and workflow across all office locations, ensuring consistent client-facing service standards.
Escalate and help resolve complex processing issues, working closely with the Workflow Control Lead on quality control and escalation flow.

Operational Process & Standards

Define, document, and continuously improve the operational processes processors and front desk staff follow day to day — intake, assembly, delivery, and front-office procedures.
Ensure consistent application of tax and accounting procedures across all offices, adapting for local nuances without compromising standardization.
Partner with key stakeholders to ensure operational processes support and never conflict with firmwide technical and system standards.
Support the rollout of new tools, workflow changes, and process documentation ahead of each filing season.

What We’re Looking For

3+ years of experience leading a team in a tax, accounting, or high-volume processing environment.
A track record of training, coaching, and developing staff — you genuinely enjoy helping people grow.
Strong organizational skills and comfort managing multiple priorities and deadlines at once.
Clear, direct communication style; you can give feedback and resolve conflict constructively.
Ability to thrive in a fast-paced, deadline-driven environment, particularly during tax season.
Willingness to work on-site in our Omaha office.

Ideal Candidate Will Have

Experience with CCH Axcess Tax.
Experience with CCH Client Collaboration or document-exchange portal tools.
Background managing teams across multiple office locations.

Your Well-Being Matters

In addition to being part of a purpose-driven culture, joining Avior comes with a comprehensive benefits package designed to support your overall well-being:

401k and 401k Matching: Plan for your future with our retirement savings options.
Dental Insurance: Maintain your oral health with coverage for a range of dental services.
Vision Insurance: Ensure clear sight on your path to success with our vision coverage.
Health Insurance: Take care of your physical well-being with our health insurance offerings.
Health Savings Account (HSA): Manage healthcare costs and save for the future with our HSA option.
Life Insurance: Provide financial security for your loved ones with our life insurance benefits.
Disability Insurance: Safeguard your financial future in the face of the unexpected.
Employee Assistance Program (EAP): Access resources and support for personal and professional challenges.
Flexible Paid Time Off: We recognize the importance of work-life balance, and our flexible vacation policy reflects our commitment to your overall happiness.

Work Environment

Full-time; Required 40+ hours during peak seasons
In-person, with flexibility to work from home as needed during non-peak seasons
Office hours Monday – Friday 8:00 am – 4:30 pm

Quick Apply

Refine Your Search

service desk associate jobs in nebraska

Tax Operations Manager

Front Desk Associate

Information Desk Associate

Receptionist

Clinical Service Desk/Helpdesk Associate (Remote)

Cashier

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Office Administrative Assistant

Front Desk Associate

Front Desk Associate

Technology Support Technician

Front Desk Associate

Community Associate, Builders

Front Desk Supervisor

3p-11p Front Desk Associate

Clinic Experience Associate

Front Desk Associate

Front Desk-

Enrollment Operations Coordinator

Overnight Front Desk Associate

I want to receive the latest job alert for service desk associate in nebraska

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