Top 112 guest service agent Jobs in needham ma

Automotive Call Center Representative - Porsche Natick
Asbury —Natick, MA
- $45,000 - $50,000 a year
- Full-time
- 18 years or older
- Sales
- Pass drug screening
- Paid training
- Paid parental leave
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Front Desk Agent
Sheraton Boston Needham —Needham, MA
- $20 - $21 an hour
- Weekends as needed
- Hotel
- Typing
- Entry level
- Free parking
- Health insurance
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Guest Service Agent - Part Time
Giri Hotel Management —Dedham, MA
- From $18 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
Quick Apply
Reception Agent, Part Time
The Atlas Hotel —Boston, MA
- $28 - $31 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Hotel Weekend Night Auditor
Homewood Suites by Hilton Boston-Billerica —Billerica, MA
- $18 - $19 an hour
- Part-time
- English
- Hotel
- Ability to lift 50 pounds
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Automotive Call Center Representative - Porsche Natick
Asbury —Sudbury, MA
- $45,000 - $50,000 a year
- Full-time
- 18 years or older
- Sales
- Pass drug screening
- Paid training
- Paid parental leave
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12h
Front Desk Agent
Seaport Hotel —Boston, MA
- $32.50 an hour
- Weekends as needed
- Computer literacy
- English
- Hotel
Guest Services Agent
Staypineapple —Boston, MA
- $24.40 an hour
- Part-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent (Producer) Part-Time
The Verb Hotel —Boston, MA
- From $21 an hour
- Part-time
- Inventory management
- Writing skills
- Basic math
- Paid time off
Quick Apply
Overnight Guest Services - Part Time
Giri Hotel Management —Norwood, MA
- From $19 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
Quick Apply
Reception Agent
The Atlas Hotel —Boston, MA
- $28 - $31 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
6d
Front Desk Agent, Part-Time | Courtyard, Boston Natick
Courtyard by Marriott, Boston Natick —Natick, MA
- $17 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
2d
Front Desk Agent
Hyatt Regency Boston/Cambridge —Cambridge, MA
- $24.50 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Guest Service Agent - Full Time
Giri Hotel Management —Dedham, MA
- From $18 an hour
- Weekends as needed
- No high school diploma
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Guest Services Agent
Studio Allston Hotel —Boston, MA
- $22.15 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
RAFFLES —Boston, MA
- $27.81 - $31.00 an hour
- Overnight shift
- Computer literacy
- Hotel
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply
FT Overnight Front Desk Agent
Schulte Hospitality Group —Westwood, MA
- $22 an hour
- Weekends as needed
- Background check
- Writing skills
- Basic math
- Paid parental leave
- Paid holidays
Quick Apply
5d
Front Desk Agent Overnight
Marriott International, Inc —Cambridge, MA
- $32.42 an hour
- Overnight shift
- Hotel
- High school diploma or GED
- Front desk
Overnight Front Desk Agent
RAFFLES —Boston, MA
- $28.80 - $32.00 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Dental insurance
- Vision insurance
Quick Apply
Reservations and Communications Agent
Four Seasons —Boston, MA
- $32.83 an hour
- Weekends as needed
- Writing skills
- English
- Residential
- Health insurance
- Dental insurance

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guest service agent jobs near needham ma

Automotive Call Center Representative - Porsche Natick

Asbury -
Natick, MA

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Job Details

Full-time
$45,000 - $50,000 a year

Benefits

Paid training
Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Pet insurance

Qualifications

Research
Typing

Full Job Description

About Asbury
Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

Compensation: $45,000-$50,000 annually

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect.

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC Service Agent who will help us redefine the car-buying experience.
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the service advisors, research issues and provide solutions or alternatives.

Must be able and willing to receive a high amount of inbound calls
Partner with the service department to schedule vehicle service appointments
Greet customers and provide information on shuttle schedule if needed
Contact and communicate with customers to identify automotive service needs
Follow all dealership processes and procedures, high frequency of contact with customers
Thorough documentation of all contacts within the customer management system
Complete internet lead management service work plans on a daily basis
Answer all calls in a prompt, professional and courteous manner
Use scripts to collect all pertinent customer information and document in the system accordingly
Agents must adhere to Asbury phone scripts
Excellent customer service skills and motivation to be successful
High volume incoming and outgoing calls, ranging from 50+ calls per day
Advanced computer & phone skills
Minimum typing 35-40 words per minute at minimum
Experience using customer tracking systems to track calls and appointments preferred
Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred
Appointment setting experience a plus
Able to multi-task in a fast paced environment
Various language proficiency is always a plus
Team player
Must be at least eighteen years of age
Must be able to pass pre-employment screens (background and drug test)

Company Benefits:Pay and Recognition:

Weekly pay
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax-free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Pet Insurance

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

Technician Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Employee referral program with bonus opportunities

INDOTHER

#INDTECH
#INDSALES
#INDCOLLISION
#INDADVISOR
#INDMANAGER
#INDOTHER

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

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Refine Your Search

guest service agent jobs in needham ma

Automotive Call Center Representative - Porsche Natick

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Automotive Call Center Representative - Porsche Natick

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Overnight Guest Services - Part Time

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Front Desk Agent, Part-Time | Courtyard, Boston Natick

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FT Overnight Front Desk Agent

Front Desk Agent Overnight

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Reservations and Communications Agent

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