Top 34 Guest services manager Jobs in Needles, Ca

Shift Leader
Carls Jr - 0768 —Needles, CA
- Full-time
- Bilingual
- 18 years or older
- Sales
Quick Apply
Front Desk Supervisor
Golden Nugget —Laughlin, NV
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- 401(k)
- Paid time off
Supervisor- Housekeeping
Golden Nugget —Laughlin, NV
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- 401(k)
- Paid time off
Golf Course manager
Mojave Resort Golf Club/Huukan Golf Club —Fort Mohave, AZ
- $19 - $21 an hour
- Full-time
- Background check
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Store Manager - Spirit
Spirit Halloween —Bullhead City, AZ
- $20.50 - $20.75 an hour
- Seasonal
- Sales
- Merchandising
- Mid-level
- Paid sick time
Task Associate
Ulta Beauty, Inc. —Bullhead City, AZ
- Part-time
- Merchandising
- High school diploma or GED
- Fair chance
12d
Beverage Manager
AVI RESORT AND CASINO —Laughlin, NV
- Full-time
- Bar
- Mid-level
Shift Leader
Dunkin —Bullhead City, AZ
- Full-time
- Writing skills
- Basic math
- English
Quick Apply
Assistant Store Manager - Spirit
Spirit Halloween —Bullhead City, AZ
- $17.25 - $17.50 an hour
- Seasonal
- 18 years or older
- Merchandising
- Mid-level
- Paid sick time
Assistant General Manager
AVI RESORT AND CASINO —Laughlin, NV
- Full-time
- Mentoring
- Senior level
- Resort
General Manager
Burger King —Fort Mohave, AZ
- Multiple hires
- 18 years or older
- ServSafe
- Computer literacy
Quick Apply
Shift Leader
Carls Jr - 1442 —Bullhead City, AZ
- Full-time
- Bilingual
- 18 years or older
- Sales
Quick Apply
Shift Manager
Del Taco —Bullhead City, AZ
- Part-time
- Ability to walk for extended periods
- Basic math
- English
- Opportunities for advancement
Quick Apply
Assistant Manager
KFC —Bullhead City, AZ
- Heavy lifting
- Cooking
- Mid-level
- On-the-job training
Quick Apply
Shift Supervisor
KFC —Bullhead City, AZ
- Heavy lifting
- Mid-level
- Quick service & fast food restaurant
Quick Apply
Restaurant General Manager
KFC —Bullhead City, AZ
- Heavy lifting
- Customer service
- Mid-level
Quick Apply
Senior Assistant General Manager
Burger King —Fort Mohave, AZ
- $18 - $21 an hour
- 8 hour shift
- 18 years or older
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Restaurant General Manager
Burger King —Fort Mohave, AZ
- 8 hour shift
- 18 years or older
- Sales
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Shift Manager
Burger King —Fort Mohave, AZ
- $13 - $15 an hour
- 8 hour shift
- 18 years or older
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Multi-Unit Leader
Sonic Drive-In —Bullhead City, AZ
- Weekends as needed
- Mid-level
- High school diploma or GED
- Quick service & fast food restaurant
- Flexible schedule
Quick Apply

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guest services manager jobs near needles, ca

Shift Leader

Carls Jr - 0768 -
Needles, CA

Quick Apply

Job Details

Full-time

Qualifications

Computer operation
Customer communication
Processing cash transactions
High school diploma or GED
Driver's License
Math
Computer skills

Full Job Description

Primary Accountability: The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description.

Essential Functions: The essential functions of the Shift Leader position are denoted below in the following key areas:

TOTAL GUEST SATISFACTION

Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction.

Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return.
Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately.
Consistently enforces and maintains all Carl’s Jr. QSC (Quality, Service and Cleanliness) standards.
Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC.
Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests.
Suggests to Restaurant Management ways to improve Guest service.

TRAINING AND DEVELOPMENT

Strives to improve the skills and performance of all Crew Persons.

Effectively trains Crew Persons utilizing the existing training program.
Provides regular performance feedback to motivate and improve the performance of all Crew Persons.
Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale.
Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations.
Makes an on-going effort to improve personal performance level.

SUPPORTS BUSINESS OBJECTIVES

Supports efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities.

Makes sound business decisions quickly to ensure Guests receive service beyond their expectations.
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management.
Supports the goals, decisions and directives of Restaurant Management.

POLICIES & STANDARDS

Complies with all Carl’s Jr. policies and procedures regarding business and personnel practices.

Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner.
Holds employees and self accountable for the methods and processes used to achieve results.
Role models and sets a positive example for the entire team in all aspects of business and personnel practices.

CARL’S JR. SHARED VALUES

Models and encourages Carl’s Jr. shared values.

Is completely focused on and driven by the Guest.
Is of high personal integrity and treats all employees with honesty, respect and dignity.
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization.
Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance.

Requirements:

EDUCATION

High school diploma or equivalent. Good verbal and written communication skills; is capable of communicating effectively with General Manager, customers and co-workers; bi-lingual skills a plus.

EXPERIENCE

Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age.

TRANSPORTATION & INSURANCE

Must have reliable personal transportation, a valid driver’s license and proof of insurance.

ACCESSIBILITY

Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy.

HOURS

Must be able and willing to work flexible hours including opening and closing shifts.

Skills & Abilities:

Demonstrates and/or possesses the following:

Basic knowledge of computers.
Organizational, planning and time management skills.
Team building skills.
Problem solving skills.
Ability to troubleshoot cash handling problems; good mathematics skills.
Excellence in performing the duties of all work stations and in completing assigned tasks and duties.
Ability to look at the restaurant operations (from a customer’s viewpoint).
Ability to take initiative.

Physical Abilities:

Must be able to:

Stand for long periods of time.
Bend and stoop.
Work around heat.
Work around others in close quarters.
Move throughout the restaurant and visually observe restaurant operations and employee work performance.
Lift 50 – 75 pounds.
Work with various cleaning products.

INDQS

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Refine Your Search

guest services manager jobs in needles, ca

Shift Leader

Front Desk Supervisor

Supervisor- Housekeeping

Golf Course manager

Store Manager - Spirit

Task Associate

Beverage Manager

Shift Leader

Assistant Store Manager - Spirit

Assistant General Manager

General Manager

Shift Leader

Shift Manager

Assistant Manager

Shift Supervisor

Restaurant General Manager

Senior Assistant General Manager

Restaurant General Manager

Shift Manager

Multi-Unit Leader

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