Top 589 Customer service representative Jobs in Nellis Afb, Nv

Customer Success Representative
Podbean —Las Vegas, NV
- Full-time
- English
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Bilingual Customer Service Representative – Spanish-English
TTEC —Las Vegas, NV
- From $18 an hour
- Spanish
- Computer literacy
- English
- Wellness program
- Health insurance
Roadside Support Team Leader
Open Access BPO —Las Vegas, NV
- $23 - $25 an hour
- Weekends as needed
- Background check
- English
- Mid-level
- Paid training
- Health insurance
Quick Apply
First Response Customer Service Representative
TELUS Digital —Las Vegas, NV
- $18 an hour
- Full-time
- Background check
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Call Center MSR
CREATE CREDIT UNION —Las Vegas, NV
- $22.10 - $24.55 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Organizational skills
Quick Apply
Customer Service Coordinator
One Solution —North Las Vegas, NV
- $21 - $24 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
7d
Customer Service Coordinator
Ryder System —Las Vegas, NV
- $24 an hour
- Full-time
- Word processing
- High school diploma or GED
- Accounting
- Disability insurance
- Health insurance
Client Intake Specialist – Las Vegas | $60,000–$85,000
Leopoldo Health LLC —Henderson, NV
- $60,000 - $85,000 a year
- Full-time
- Office
- In-person
- Communication skills
- Health insurance
- Opportunities for advancement
Quick Apply
10d
Contact Center Agent (Remote)
STUDIO ENTERPRISE —Henderson, NV
- $16 - $17 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
Quick Apply
Customer Service Representative
Rakeman Plumbing —North Las Vegas, NV
- From $18 an hour
- Full-time
- Pass drug screening
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
9d
Client Support Specialist (Remote)
Gallagher —Las Vegas, NV
- $23 an hour
- Temporary
- Remote
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Cancer Support Specialist - Remote
American Cancer Society —Las Vegas, NV
- From $20 an hour
- Weekends as needed
- Remote
- Spanish
- Microsoft Excel
- English
- Health insurance
- Dental insurance
CALL CENTER REPRESENTATIVE
Nevada Health Centers I —Las Vegas, NV
- $17.50 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- 403(b) matching
- AD&D insurance
Quick Apply
Insurance Service Associate - Remote
CSAA Insurance Services, Inc. —Las Vegas, NV
- $21.38 - $28.42 an hour
- Full-time
- Remote
- Spanish
- Computer literacy
- Windows
- On-the-job training
- Work from home
8d
Customer Experience Associate
Drive Sally —Las Vegas, NV
- $24 - $27 an hour
- Full-time
- Spanish
- Office
- Leadership
- Health insurance
- Dental insurance
Call Center Representative
Hope Christian Health Center Corp —North Las Vegas, NV
- $18 - $21 an hour
- Full-time
- Spanish
- HIPAA
- English
Quick Apply
7d
Client Relations Associate - Customer Service - Monday- Friday 9a-6p : Pecos Rd. Las Vegas, NV 89120
Prism Medical Products, LLC —Las Vegas, NV
- Full-time
- Microsoft Outlook
- Wound Care
- Leadership
- Paid holidays
- Health insurance
Quick Apply
Remote Call Center Representative
TechOp Solutions International —Las Vegas, NV
- Full-time
- Remote
- Research
- Mid-level
- 3 years
Quick Apply
Care Specialist I, Las Vegas, NV / Hybrid
FreedomCare —Las Vegas, NV
- $20 - $23 an hour
- Call employer
- Hybrid work
- Spanish
- Computer literacy
- Home Health
- Health insurance
- Retirement plan
Quick Apply
Customer Care Representative I
Quest Diagnostics —Las Vegas, NV
- From $17.20 an hour
- Weekends as needed
- Microsoft Outlook
- Laboratory experience
- Office
- Employee stock purchase plan
- Disability insurance
Quick Apply
14d

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Customer Success Representative

Podbean
Las Vegas, NV

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Email customer support
English
Bachelor's degree
Video conferencing software
Social media client interactions
Customer support ticket management
Customer support
Video conferences (communication methods)
SaaS
Technical Proficiency

Full Job Description

Customer Success Representative

About Podbean:

Podbean is the podcasting industry’s trusted platform, empowering over 140,000 podcasts worldwide. We provide cutting-edge hosting and advertising solutions for businesses and enterprises, facilitating seamless company training, internal communications, and branded podcasts. Our innovative Podbean AI enables effortless content creation and optimization, making podcasting simpler and more efficient.

Why We Need You:

As a Customer Success Representative at Podbean, you will be instrumental in ensuring our organization and enterprise customers are not just satisfied but delighted with our platform. Your role involves driving customer engagement, reducing churn, and fostering long-term satisfaction. You’ll actively work with accounts to promote adoption and serve as the customers’ voice within Podbean. If you’re creative, agile, energetic, and have a passion for understanding and communicating product solutions, we want you on our team.

What You’ll Do:

Ongoing Customer Success: Provide continuous support to clients by sharing your knowledge of the Podbean system, assisting them whenever they need help and during account renewals. Build and nurture strong relationships with Podbean’s business customers through expert product knowledge, proactive guidance, and dependable execution to ensure their long-term success.
Support Prospective Customers: Engage with potential clients to understand their goals, clearly explain our features and pricing, recommend the most suitable plan, and guide them through onboarding to ensure a smooth and successful start with our service.
Seamless Customer Onboarding: Guide new customers through the onboarding process with comprehensive training and personalized support, ensuring they experience a smooth transition to our services.
Deepen Product Knowledge: Gain a comprehensive understanding of Podbean’s podcast hosting and advertising services to effectively match customers with the features and functionality that best serve their business needs.
Interactive Training Webinars: Conduct live webinars to educate customers on our services, offering clear explanations and real-time answers to their questions to enhance their understanding and satisfaction.
Increase Retention: Regularly engage with customers through touchpoints and strategic business reviews, ensuring alignment with their objectives and driving continuous value.
Develop Success Plans: Collaborate with customers to create and execute plans that drive adoption and maximize high-value use cases, navigating change management processes with ease.
Monitor Account Health: Identify accounts at risk of churn and proactively work to enhance customer satisfaction and retention.
Collaborate with Product Teams: Partner with Product and Engineering teams to track product improvement requests and bugs, ensuring customer feedback informs our development roadmap.
Champion the Customer: Advocate internally on behalf of enterprise customers, ensuring their needs and concerns are addressed effectively.

Who You Are:

Educational Background: Bachelor’s degree required.
Relevant Experience: 1+ years of experience in customer support, preferably within a SaaS environment.
Technical Proficiency: Tech-savvy and comfortable using online conferencing tools such as Zoom and Microsoft Teams to communicate with clients. Proficient in using email and support ticket systems to provide assistance. Willing to learn and adapt to new software required for the role.
Communication Skills: Strong verbal and written communication skills with the ability to engage customers clearly and professionally. Skilled at active listening to understand customer needs and provide effective solutions. Able to clearly explain our services with confidence and apply product knowledge to guide customers in achieving their goals.
Podcasting Knowledge: Familiarity with podcasting, audio/video creation, and editing is a plus.
Proactive and Innovative: A team player with a proactive mindset, fresh ideas for user adoption, and effective churn mitigation strategies.
Customer-Centric: Passionate about working closely with customers to ensure their complete satisfaction.
Self-Starter: Driven by initiative and capable of working independently to achieve objectives.

Why Podbean?

At Podbean, we offer a competitive salary and more than just a job, it’s a vibrant team. We emphasize in-person collaboration and cultivate a culture of innovation and support. Working from our Las Vegas office, you’ll join a dynamic team committed to delivering exceptional service to our enterprise clients. During the hiring process, your recruiter will provide insights into our vibrant culture and the way we work.

Location: Las Vegas, NV

Job Type: Full-time

Benefits:

Health insurance
401(k) matching
Dental and vision insurance
Paid Time Off

Work Location: In person

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Have you been a user of Podbean or a similar service in the past 3 years?

Education:

Bachelor's (Required)

Experience:

Customer support: 1 year (Preferred)

Language:

English (Required)

Ability to Commute:

Las Vegas, NV 89119 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in nellis afb, nv

Customer Success Representative

Bilingual Customer Service Representative – Spanish-English

Roadside Support Team Leader

First Response Customer Service Representative

Call Center MSR

Customer Service Coordinator

Customer Service Coordinator

Client Intake Specialist – Las Vegas | $60,000–$85,000

Contact Center Agent (Remote)

Customer Service Representative

Client Support Specialist (Remote)

Cancer Support Specialist - Remote

CALL CENTER REPRESENTATIVE

Insurance Service Associate - Remote

Customer Experience Associate

Call Center Representative

Client Relations Associate - Customer Service - Monday- Friday 9a-6p : Pecos Rd. Las Vegas, NV 89120

Remote Call Center Representative

Care Specialist I, Las Vegas, NV / Hybrid

Customer Care Representative I

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