Top 6 Front desk clerk Jobs in Nellysford, Va

Dental Front Desk
Blue Ridge Medical Center —Arrington, VA
- $15.81 - $18.51 an hour
- Full-time
- Dental office
- Sanitation
- Cleaning
Quick Apply
9d
FRONT DESK CLERK
Farmington Country Club —Charlottesville, VA
- $17 - $19 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Front Desk Agent
Courtyard Charlottesville —Charlottesville, VA
- $16 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Free parking
- 401(k) matching
Quick Apply
10d
FRONT DESK CLERK
EMMET HOTEL LLC —Charlottesville, VA
- $16 - $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Reliable transportation
- Paid holidays
- Disability insurance
Quick Apply
10d
Night Auditor
Courtyard Charlottesville —Charlottesville, VA
- $16 - $18 an hour
- Overnight shift
- Hospital
- Computer literacy
- Sanitation
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Dental Front Desk
Blue Ridge Medical Center —Arrington, VA
Must answer in-coming calls within 3 rings. If calls go to voice mail (after-hours, lunch break, etc.), all voice messages will be checked and appropriately…
$15.81 - $18.51 an hour
Quick Apply
9d
Receptionist/Supply Clerk
HARRISONBURG ROCKINGHAM CSB —Harrisonburg, VA
Performs receptionist duties – greeting clients, general public and telephone callers, directing them to proper person or area, and generally managing front…
From $39,336 a year
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Hotel Front Desk Clerk Full-Time 3-11pm M-F
Hampton by Hilton Columbus West —Columbus, OH
S/he are responsible for: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both…
$16 - $17 an hour
Quick Apply
Fairfield Inn By Marriott Hotel Front Desk Agent Part Time
Fairfield Inn & Suites Hilliard West Columbus —Columbus, OH
The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special…
$15 - $16 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for front desk clerk in nellysford, va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front desk clerk jobs near nellysford, va

Front Desk Agent jobs in Charlottesville, VA

Night Auditor jobs in Charlottesville, VA

Hotel Front Desk jobs in St. Louis, MO

Front Desk Agent jobs in Cape Girardeau, MO

Front Desk Agent jobs in College Station, TX

Front Desk Agent jobs in Wheatland, CA

Front Desk Agent jobs in Beloit, WI

Airline Agent jobs in Jacksonville, FL

It Help Desk jobs in Reading, PA

Front End Developer jobs in Sacramento, CA

Travel Agent Remote Paid Training jobs in Remote

Front Desk Agent jobs in Marina, CA

Air Train Agent jobs in John F. Kennedy International Airport, NY

Front Desk Agent jobs in Blaine, MN

Front Desk Agent jobs in Bellevue, WA

Front Desk Agent jobs in Massachusetts

Hotel Front Desk jobs in Bellevue, WA

Front Desk Agent jobs in East Orange, NJ

Front Desk jobs in Evansville, IN

Front Desk Agent jobs in Santa Barbara, CA

Dental Front Desk

Blue Ridge Medical Center -
Arrington, VA

Quick Apply

Job Details

Full-time
$15.81 - $18.51 an hour
9 days ago

Qualifications

Maintaining patient confidentiality

Full Job Description

Job Summary:

The Dental Front Office Clerk is the Dental Center’s first and last contact with the patient and therefore sets the tone for the current visit and for the future acceptance of the Dental Center. Must be able to communicate well with patients, their family members, and staff members of Blue Ridge Dental (and Medical) Center and remain calm under pressure. The Clerk must be able to request confidential patient information tactfully and be able to handle it discreetly. The Dental Front Office Clerk supports the Dental Center staff with providing oral health services and must deliver quality and compassionate care to all. May also be assigned to special projects and must demonstrate a sincere dedication and loyalty to the mission, vision and core values of BRMC. The Clerk performs all dental front office tasks and maintains safe and efficient patient flow by performing the following duties:

Essential Job Duties and Functions:

Maintains the cleanliness and appearance of the dental waiting area and front office. Assures lobby restroom is clean and stocked. Contacts Facility Services if there are maintenance and/or custodial needs. Assures face masks and hand sanitizer is available to patients.

Maintains friendly, supportive, and instructional customer service at all times. De-escalates customer concerns.

Detects early if issue cannot be resolved and involves leadership.

Requests patients who present with symptoms of an illness (examples may include coughing sneezing, runny nose, etc.) to wear a mask. If a patient refuses, make a note in the patient’s chart for the clinical staff.

Must answer in-coming calls within 3 rings. May place on hold but gets back to caller as quickly as possible. If calls go to voice mail (after-hours, lunch break, etc.), all voice messages will be checked and appropriately addressed on the same day received.

Uses 2-patient identifiers (full name and date of birth) during check-in and check-out process.

Responds appropriately to patient questions. Seeks guidance for issues that are of clinical concern. Create and manage telephone encounters with accuracy as appropriate.

Operates computer database using two patient identifiers to perform all necessary functions in the medical and dental software. Performs other computer operations as necessary.

Triages patient phone calls and schedule patient appointments according to emergency, complexity of treatment and the availability of appointments.

Completes patient appointment reminder calls and notifies dental patients and affected staff of cancellations and/or scheduling changes in a timely manner.

Ability and willingness to assist in the performance of all Front Office operations for Dental (and Medical). May be required to function is both the check-in and check-out roles as needed. May be assigned to provide Front Office coverage at other BRMC sites as needed.

Balances cash box at the end of her/his shift.

Updates job knowledge by completing mandatory training programs and participating in educational and employee training opportunities and meetings as available.

Understands BRMC policies and procedures and assists in their consistent enforcement.

Performs other duties as assigned by CFO.

Check-in Job Functions:

Opens doors at the beginning of the day, disarms the alarm system.

Switches phone system off of the after-hours call service prior to opening.

Prints visit sheet, checks for additions or cancellations. Calls patients at least 24 hours prior to the scheduled appointment to confirm patient’s plan to attend. Have a copy available for the Dental Assistants.

Assures providers’ schedules are filled. For openings or cancellations, uses the wait and bump lists to contact patients to schedule appointments.

If patient does not confirm his/her appointment through the automated notification system, Clerk will contact patient via phone 24 hours in advance of scheduled appointment to confirm patient’s intent to attend.

For openings in the providers’ schedules and/or for patients who cancel his/her appointment, Clerk will utilize the wait/bump lists to contact patients to fill openings.

For openings of cancellations earlier in the day, contacts patients scheduled either later in the day or later in the week to see if they can accept an earlier appointment time. Then, uses wait and bump lists to fill in the openings in the afternoon or later in the week.

Asks patient to state correct address and phone number; updates history and physical (H&P) form; takes an updated photo at least once per year or if there are noted changes in appearance; updates emergency contact information and verifies person(s) on the patient’s need-to-know list. These are to be addressed at every visit.

Obtains a copy of the patient’s insurance card and Identification, verifies information is correct and current, then scans cards into the patient’s documents. Also required at every visit.

Collects co-pays and attempts to collect any balances. Documents any necessary information in the EHR for the Dental Revenue Cycle Specialist to follow-up on any insurance and/or balance issues.

Check-out Job Functions:

If patient does not confirm his/her appointment through the automated notification system, Clerk will contact patient via phone 24 hours in advance of scheduled appointment to confirm patient’s intent to attend.

For openings in the providers’ schedules and/or for patients who cancel his/her appointment, Clerk will utilize the wait/bump lists to contact patients to fill openings.

Obtains any necessary Medical Records needed for the provider prior to the visit.

Collects Slide B, C, and D fees, depending on the outcome of the visit/procedure(s).

Schedules follow-up or next appointment according to insurance requirements. Attach the procedure codes to the appointment (instead of writing a description).

Requests Dental Revenue Cycle Specialist to obtain prior authorizations before patient’s next appointment.

Arranges all patient referrals and communicates with patients. Sends referrals and x-rays to the referred practice/provider.

Provides school/work excuses as needed for the patient and/or responsible party of the patient.

Switches phones over to after-hours call service at the end of shift and when no one in offices is accepting calls for the day.

After closing and if the last person in building, ensures that the Dental Clinic is properly closed, locked and the security system is activated prior to leaving.

Additional Responsibilities:

Responsible for ensuring all aspects of the revenue cycle are met including but not limited to: ensuring all data is present and accurate for proper billing, obtaining any pre-authorizations and waivers required by insurances, properly checking and verifying insurance and/or sliding scale eligibility, ensuring all patient information including patient registration is current and updated, collecting all patient demographic information required for UDS, and accurate time of service payment collections and posting.

Explain payment/collection policies and procedures to patients. Review and explain patient treatment plans and all aspects of dental billing with patients.

Compensation Range: $15.81-$18.51/hr

Quick Apply

Refine Your Search

front desk clerk jobs in nellysford, va

Dental Front Desk

FRONT DESK CLERK

Front Desk Agent

FRONT DESK CLERK

Night Auditor

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for front desk clerk in nellysford, va

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected