Top 8 It support Jobs in Neola Ut

Technical Support Technician - Full Time
Uintah Basin Healthcare —Roosevelt, UT
- Full-time
- HIPAA
- High school diploma or GED
- Entry level
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9d
Software Support Technician - MSP Tools & Integrations
Gozynta —United States
- $60,000 - $75,000 a year
- Full-time
- Remote
- Background check
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance
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Software Support Technician - MSP Tools & Integrations
Gozynta —United States
*Troubleshoot Issues:* Dive into technical challenges to find solutions, leveraging your expertise in PSA tools and integrations.
$60,000 - $75,000 a year
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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
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Product Specialist
Health Care Logistics —Grove City, OH
Contribute to the development of user stories and acceptance criteria by providing customer context, reproduction steps, and field observations — working with…
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5d

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Technical Support Technician - Full Time

Uintah Basin Healthcare -
Roosevelt, UT

Quick Apply

Job Details

Full-time
9 days ago

Qualifications

High school diploma or GED
Individual consumer customer service

Full Job Description

Job Title: IT Technical Support

Job Summary:

The Technical Support Specialist provides front-line technical assistance to clinicians, administrative staff, and patients. They are responsible for the installation, maintenance, and rapid troubleshooting of all endpoint hardware and software. This role provides Tier 1 and 2 support for all user accounts, hardware, and peripheral devices used by staff, focusing on speed & accuracy of resolution to minimize clinical downtime. Will participate in intermediate to complex improvement projects, providing technical support for project managers and other stakeholders. You will be a member of the Security Operations Center (SOC) asked to evaluate cyber threats, mitigate them, and participate in incident response.

Duties and Responsibilities:

Deploy and maintain PCs, laptops, and specialized medical hardware using management & automation tools
Ensure the uptime of peripherals such as printers, document scanners, and barcode readers used for various purposes, including medication administration.
Configure and support secure clinical mobile devices (iPhones/tablets) using Mobile Device Management (MDM) software

Use automated tools to push security updates and "Gold Images" to end-user devices.
Ensure local installs of business & clinical software are correctly configured for optimal performance
Assist with password resets, multi-factor authentication (MFA), and tap-and-go badge access for fast & secure logins.

Manage the help desk queue, ensuring all issues are documented, prioritized, and resolved.
Perform regular rounds to proactively fix issues before they are reported.
Maintain a precise inventory of all hardware, including serial numbers, warranty status, and physical locations.

Maintain endpoint hardening standards in line with HIPAA and NIST frameworks.
Participate in SOC (Security Operations Center), resolving assigned vulnerabilities.
Implement Least Privilege access using Role-Based Access Control for user accounts.

Professional Requirements:

Ensures that appearance and personal conduct are professional at all times.
Excellent attendance record.
Wears appropriate clothing for job functions. Wears ID badge.
Works at maintaining a good rapport and a cooperative working relationship with physicians, administration, and staff.
Represents the organization positively and professionally in the community.
Maintains patient confidentiality at all times.
Complies with all organizational policies regarding ethical business practices.
Arrives at work on time and ready to start the report. Manages time wisely throughout the shift and is prepared to leave work when the bedside report is complete.
Demonstrates the Healing Model.

Regulatory Requirements:

0-3 years IT experience
High School Diploma or equivalent. Strong problem-solving skills. Excellent customer service

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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it support jobs in neola ut

Technical Support Technician - Full Time

Software Support Technician - MSP Tools & Integrations

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