Overview:
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Responsibilities:
Reports to Unit Management. Responsible for the written records and reports which comprise the patient's medical record for each hospital admission/visit, processes all physicians orders; maintains chart forms for nursing personnel to record their observations on patient care; files reports from ancillary departments pertaining to each patient. Functions as a Monitor Tech. May schedule appointments, cases, and add-ons; may enter charges for services. Also accountable for maintaining open communication between nursing staff, physician, inter-departmental personnel and the patient.
Departmental Administrative Support:
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Consistently performs clerical duties with little or no supervision.
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Displays resourcefulness in the completion of daily tasks and special projects.
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Provides clerical support as needed to facilitate the smooth operation of the unit.
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Processes payroll accordingly.
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Maintains a clean and safe and ergonomic environment, maintains equipment, reports malfunctioning and orders service as necessary.
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Extra equipment and supplies are removed.
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Broken equipment or furniture is promptly reported to appropriate department for repair.
Cooperates with reassignments in the interest of patient care. Adapts work schedule to meet the needs of the unit. Ensures adequate staffing needs are met through willingness to float.
Order Entry:
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Enters orders for proper tests for ancillary departments such as Lab, X-Ray, EKG, and Dietary, as noted on the patient's chart.
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Proficient in computer usage relative to all guest/patient transactions.
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Activities are coordinated with minimal delay or disruption of service. Selects patients correctly.
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Cancels orders.
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Displays results successfully.
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Prints selected data/lists correctly.
Guest Relations:
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Directs internal and external customers in the desk area to their proper destination.
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Interacts with all guests, coworkers and other departments in a courteous and efficient manner.
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Shows good judgment and independent thinking.
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Acknowledges individuals that enter the work area.
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Identifies ways to assists the individual.
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Provides assistance with directions.
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Assists with finding resources on the patient care area.
Patient Chart Preparation and Maintenance:
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Prepares patient chart upon admission/visit and maintains chart as appropriate. (Admission, Transfer, Discharge, Preoperative, Postoperative).
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Files materials as requested in patient charts (e.g. care plans, lab reports etc.); thins charts according to established time frames and procedures.
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Organizes, checks for completeness and flags accordingly.
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Forwards final chart to Medical Records or copies chart as requested and forwards to appropriate personnel.
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Charts should be disassembled and down to Medical Records within 24 hours.
Performs all tasks associated with maintaining accurate patient census:
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Demonstrates timely updating of patient information into the computer system.
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Accept transfers and admissions.
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Call Admitting.
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Update census board.
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Communicates with staffing office.
Supply Maintenance:
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All shifts are responsible for ordering and maintaining supplies for adequate availability to staff and guests/patients. Ensures supplies are sufficient.
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Orders supplies within established limitations and according to established guidelines.
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Nurse's station is consistently well stocked. Identifies forms and supply items needed in patient care area.
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Verifies amount of supplies available for use.
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Prepares requisitions for replacement supplies.
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Verifies supplies received are supplies ordered.
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Restocks the supply areas when received.
Other duties and/or projects as assigned.
Adheres to HMH Organizational competencies and standards of behavior.
Qualifications:
Education, Knowledge, Skills and Abilities Required:
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Successful completion of the Hackensack Meridian Health Monitor Tech exam within 90 days of hire.
- Excellent written and verbal communication skills.
- Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.
Education, Knowledge, Skills and Abilities Preferred:
- Nursing Unit Secretary and/or Monitor Tech experience.
- Knowledge of basic anatomy and physiology of the heart.
Licenses and Certifications Required:
- BLS AHA Basic Health Care Life Support HCP Certification.
Starting Minimum Rate: Minimum rate of $21.15 Hourly Job Posting Disclosure: HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
