Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
The GSOC (Global Security Operations Center) Operator serves as a central node within MGM Resorts' global security and intelligence framework, responsible for real-time monitoring, intelligence collection and dissemination to protect company assets, employees, and guests. This role integrates open-source intelligence (OSINT), operational coordination, and incident response support across domestic and international operations.
Conduct continuous monitoring of open source intelligence (OSINT), social media platforms, publicly
available information, and subscription based intelligence tools to identify emerging threats, trends,
patterns, anomalies, and assist investigative teams.
Track global, regional, and local incidents, including crime, civil unrest, terrorism, natural disasters, and
geopolitical developments that may impact company personnel, properties, or operations.
Monitor employee travel risk and provide timely alerts, advisories, and situational updates during incidents
or crises.
Gather relevant information from property security teams, corporate security professionals, law
enforcement, and external partners to maintain comprehensive situational awareness.
Analyze, validate, and synthesize incoming information into actionable intelligence products for
leadership and operational teams.
Produce clear, concise, and professional intelligence reports, briefs, BOLOs, and executive ready alerts.
Maintain accurate records of incidents, intelligence reports, and operational activities.
Serve as a central communication hub for security related incidents affecting company operations.
Receive, assess, and disseminate information from property security, corporate teams, and external
agencies, ensuring timely and accurate updates.
Escalate critical incidents in accordance with established protocols and support real time crisis
management efforts.
Support special event monitoring, crisis response operations, and business continuity activities through
targeted intelligence collection and real time monitoring.
Utilize company and commercial databases, social media tools, and IT systems to gather, verify, and
document information.
Operate and maintain GSOC systems including monitoring platforms, incident management tools, mass
notification systems, and communication technologies.
Support the development and optimization of data collection processes, analytical tools, and reporting
workflows.
