Top 2 mail processor Jobs in new albany, in

Customer Service Representative
Talon Logistic Services, LLC —New Albany, IN
- Microsoft Outlook
- Computer literacy
- Basic math
Quick Apply
Accounts Payable Processor
Wieland —Louisville, KY
- Full-time
- Oracle
- Microsoft Outlook
- Office
- Health savings account
- Paid holidays

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Accounts Payable Processor
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Customer Service Representative

Talon Logistic Services, LLC
New Albany, IN

Quick Apply

Job Details

Qualifications

Deal closing
Communication with suppliers
Customer communication
Microsoft Outlook
Spreadsheets
Basic math
Word embeddings
English
Managing clients in a customer support role
Quality control
Desktop applications
Vendor communication
Closing sales leads
Cross-functional communication
Closing sales

Full Job Description

Under direction of the Operations Lead this individual will perform various functions in the Truck Operations Department. The Operations CSR will support and be the communication channel for our operations, drivers & customers. The effective daily management of customer service, order tracking and driver dispatch are their primary focus. Independent and discretionary judgment is applied when presenting customer and driver solutions and communicating concerns to management.

Essential Responsibilities:

Order entry of loads including all necessary information required for billing
Schedule meetings and appointments
Create and distribute reports to each department as required
Make Customer follow-up calls
Track & Trace equipment
Direct and monitor execution of load tenders, customer web portal maintenance/updates.
Coordinate with the Operations Lead to ensure high levels of customer service are met.
Perform audits of service issues to ensure company performance goals are achieved.
Work with Operations Lead to address customer and/or driver service issues.
Compile, compose and deliver reports using Office tools such as word processors, spreadsheets, and databases and monitoring/managing various projects as requested.
Problem solve with customers and carriers for delivery of freight
Handle high volume of e-mail, answer phones and comprehend quickly
Evaluate emails and paperwork for distribution to departments
Works with employees and management team to attain company goals
Performs other related duties as assigned

Experience and Skills Required:

Customer Service experience required
Prior Intermodal trucking experience preferred
Be able to read, comprehend, count accurately, do simple math and write English legibly
Demonstrated interpersonal and customer service skills.
Must be detail oriented
Exercises discretion and independent judgment with regard to daily workload
Ability to Sell and Close New Business
PC proficient with good working knowledge of MS Outlook and Word
Ability to follow directions with emphasis on accuracy and quality control

Good communication skills including the ability to interface effectively with customers, vendors, drivers, and all internal departments
Ability to learn and utilize various software systems utilized to perform daily task

Quick Apply

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mail processor jobs in new albany, in

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