Top 3623 Operations development program Jobs in New Albany, Oh

Customer Service Assistant 2 (PN20098549)
State of Ohio - Health —Columbus, OH
- $23.65 an hour
- Full-time
- Background check
- Computer literacy
- HIPAA
- Paid holidays
- Health insurance
5d
Behavorial Health Technician
Oak Grove Recovery —Westerville, OH
- Full-time
- Background check
- Residential
- High school diploma or GED
Quick Apply
2d
Senior Project Engineer, NA
Vantage Data Centers Management Company LLC —Columbus, OH
- Full-time
- Construction site
- Military
- 3 years
- AD&D insurance
- Disability insurance
Quick Apply
Lead Field Technician
The Peggs Company —Columbus, OH
- $19 - $20 an hour
- Overtime
- Clean driving record
- Writing skills
- English
- Health savings account
- Health insurance
Quick Apply
Foreman-Special Projects
Grote Family of Companies —Columbus, OH
- CPR Certification
- Construction site
- Customer service
Quick Apply
Project Engineer
Bronswerk Group —Columbus, OH
- Full-time
- Hybrid work
- 5 years
- Computer literacy
- System design
- 401(k)
Quick Apply
Team Lead- Commercial Roofing SIGN-ON BONUS OPPORTUNITY!
Legacy Roofing Services —Columbus, OH
- $25 - $30 an hour
- Overtime
- Heavy lifting
- Construction site
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Pool Estimator
Hidden Creek —Pataskala, OH
- Full-time
- Spanish
- English
- 8 years
- Paid holidays
- Health insurance
Quick Apply
Engineering Manager- Site Responsible Engineer
Akzo Nobel, Inc. —Columbus, OH
- $130,000 - $140,000 a year
- Full-time
- 5 years
- Engineering
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
7d
Aircraft Maintenance Technician Supervisor
Republic Airways —Columbus, OH
- Weekends as needed
- Clean driving record
- Mechanic experience
- Mid-level
Maintenance Technician-Cortland New Albany
Cortland —New Albany, OH
- On call
- Customer service
- Mid-level
- High school diploma or GED
Quick Apply
Excavation Foreman
Eco Plumbers, Electricians, and HVAC Technicians —Hilliard, OH
- $25 - $30 an hour
- Background check
- Construction site
- Pass drug screening
Quick Apply
Annually Contracted Faculty - Surgical Technology
Columbus State Community College —Columbus, OH
- $43,848 - $50,112 a year
- Full-time
- Classroom
- Surgery
- BLS Certification
- Health savings account
- Health insurance
9d
Director, Cyber Mission Focused Tools
Battelle —Columbus, OH
- Full-time
- Hybrid work
- Up to 50% travel
- Office
- Travel
- Wellness program
- Health insurance
Psychiatric Certified Nurse Practitioner / Physicians Assistant-Certified
Emerald Psychiatry & TMS Center —Ohio
- From $135,000 a year
- Full-time
- Background check
- Nursing
- Clean driving record
- Continuing education credits
- Health savings account
Quick Apply
Quality Technician
Integris Composites, Inc. —Hebron, OH
- From $21 an hour
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
CDL-A Laborer (General Utility Construction)
Team Fishel —Columbus, OH
- $23 - $30 an hour
- Bilingual
- Clean driving record
- Construction site
- Profit sharing
- Wellness program
Before and After-School Teacher
Dublin Latchkey Inc. —Dublin, OH
- $17 - $18 an hour
- Part-time
- Background check
- Preschool
- In-person
- Paid training
- Paid parental leave
Quick Apply
Critical Facilities Engineer, NA
Vantage Data Centers Management Company LLC —Columbus, OH
- Full-time
- Background check
- Mechanic experience
- Customer service
- AD&D insurance
- Disability insurance
Quick Apply
Windows and Doors Field Service Technician
Cornerstone Building Brands —Columbus, OH
- $22 an hour
- Online Application
- 18 years or older
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply

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Customer Service Assistant 2 (PN20098549)

State of Ohio - Health -
Columbus, OH

Apply Now

Job Details

Full-time
$23.65 an hour
5 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Loan forgiveness
Life insurance

Qualifications

Computer operation
Customer communication
Computer literacy
Clerical experience

Full Job Description

What You'll Do:

BOSC is seeking a Customer Service Assistant 2 who will respond to complaints/incidents received via the ODH Complaint/Incident Hotline, website, electronic mail, written correspondence, and/or in person regarding unsatisfactory services rendered by health care providers and suppliers (e.g., resident abuse and neglect, misappropriation of funds, violation of rights). This position entails the following:

Conduct interviews with complainants as needed to obtain information and seek clarification regarding the nature of the complaint.
Advise callers/complainants regarding the process for addressing complaints and facilitate resolution.
Maintain all confidentiality requirements (e.g., HIPAA) in dealing with complaint/incident information.
Operate a personal computer (PC) to retrieve and enter information into federal and state complaint/incident tracking systems.
Prepare a comprehensive written report of the allegations summarizing the complaint/incident.
Utilize office equipment (e.g., computer e-mail, fax, copier, scanner) to distribute documentation of the complaint/incident.
Respond to requests for information and provide non-clinical assistance using in-depth knowledge of applicable rules, policies, and procedures pertaining to BOSC program requirements.
Perform clerical support tasks for the complaint unit (e.g., log and track telephone calls, open, time stamp, log in and sort mail).
Photocopy, collect, and distribute written materials.
Retrieve information in response to inquiries from the public, complainant and/or facility representative as to the status of complaints/incidents in progress or forwards such contacts to the appropriate investigating office.
Attend in-service training and training programs to stay proficient in job duties and other duties as assigned.

Applications of those who meet the minimum qualifications will be further evaluated against the following criteria:

Associates or advanced degree in communications, public relations, social sciences, or business
Experience communicating verbally with customers (e.g., asking questions, probing for information to clarify unclear problems, explaining technical solutions)
Experience working in a call center or handling a high volume of incoming calls and/or customer requests
Experience producing reports and other correspondence (e.g., e-mails, letters)
Experience using computer software (e.g., Word, Adobe, Excel) to produce documents, track data, create presentations, and communicate with others
Experience obtaining and analyzing information from databases
Experience working with healthcare complaints

All eligible applications shall be reviewed considering the following criteria: qualifications, experience, education, and active disciplinary record.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

9 mos. trg. or 9 mos. exp. in office practices & procedures AND 9 mos. trg. or 9 mos. exp. in public relations or customer service that included techniques for handling difficult people AND 9 mos. trg. or 9 mos. exp. in typing, keyboarding, data entry or word processing AND 9 mos. trg. or 9 mos. exp. in operation of personal computer.

Or equivalent of Minimum Qualifications for Employment noted above.

Primary Job Skill: Customer Service

Technical Skills: Administrative Support/Services, Basic Documentation, Clerical & Data Entry, Customer Service, Data Entry, Public Relations

Professional Skills: Confidentiality, Listening, Verbal Communication, Written Communication

Educational Transcript Requirements: Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will cause the applicant to be eliminated from further consideration.

Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.

Supplemental Information

ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION.

Unless required by legislation, the selected candidate will begin at Pay Grade 28, Step 1 of the union (OCSEA) Pay Range Schedule ($23.65 per hour), with an opportunity for pay increase after six months ($24.27) of satisfactory performance and then a yearly raise thereafter.

APPLICATION PROCEDURES: All applicants must submit a completed Ohio Civil Service Application using the online TALEO System. Paper applications will not be considered. Applicants must clearly indicate how they meet the minimum qualifications and/or position specific minimum qualifications. Applicants are also encouraged to document any experience, education and/or training related to the job duties above. An assessment of these criteria may be conducted to determine the applicants who are interviewed.

STATUS OF POSTED POSITION: You can check the status of your application online by signing into your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details.

BACKGROUND CHECK NOTICE: The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Apply Now

Refine Your Search

operations development program jobs in new albany, oh

Customer Service Assistant 2 (PN20098549)

Behavorial Health Technician

Senior Project Engineer, NA

Lead Field Technician

Foreman-Special Projects

Project Engineer

Team Lead- Commercial Roofing SIGN-ON BONUS OPPORTUNITY!

Pool Estimator

Engineering Manager- Site Responsible Engineer

Aircraft Maintenance Technician Supervisor

Maintenance Technician-Cortland New Albany

Excavation Foreman

Annually Contracted Faculty - Surgical Technology

Director, Cyber Mission Focused Tools

Psychiatric Certified Nurse Practitioner / Physicians Assistant-Certified

Quality Technician

CDL-A Laborer (General Utility Construction)

Before and After-School Teacher

Critical Facilities Engineer, NA

Windows and Doors Field Service Technician

I want to receive the latest job alert for operations development program in new albany, oh

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