Top 17 Operations lead Jobs in New Augusta Ms

Operations Supervisor (Team Leader)
Carenet Health —Mississippi
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
5d
(USA) Personal Shopper Lead - Sam's
Sam's Club —Hattiesburg, MS
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
3d
Operations Lead - PT
At Home —Hattiesburg, MS
- Part-time
- Background check
- 18 years or older
- Ability to walk for extended periods
Team Leader (Full-Time Position)
Chick-fil-A —Hattiesburg, MS
- From $18 an hour
- 8 hour shift
- High school diploma or GED
- Quick service & fast food restaurant
- In-person
- Paid training
- Disability insurance
Quick Apply
Team Leader
Rainforest Carwash and Oil Change —Hattiesburg, MS
- $14 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Supervising experience
- Dental insurance
- 401(k)
Lead - Multiple Shifts
GXO Logistics —Hattiesburg, MS
- Overtime
- Customer service
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
13d
Training Support Center Lead, ARNG Training & Range Support
Yorktown Systems Group —Hattiesburg, MS
- Full-time
- Management
- Research
- Mid-level
TEAM LEADER PRODUCTION
Forrest Health —Hattiesburg, MS
- Full-time
- ServSafe
- Mid-level
- High school diploma or GED
Shift Lead
Krystal Restaurants —Hattiesburg, MS
- Part-time
- Sales
- ServSafe
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Lead
Little Caesars —Hattiesburg, MS
- $11.00 - $12.50 an hour
- Weekends as needed
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Retail management
- Health insurance
- Dental insurance
Quick Apply
Trucking Insurance Division Leader
International Insurance Group —United States
- $130,000 - $155,000 a year
- Full-time
- Remote
- English
- Finance
- Analysis skills
- Dental insurance
- Paid time off
Quick Apply
O&R- Blade Technician II/III/Lead (Up Tower/Platform Crew)
TAKKION Ops Management LLC —United States
- $29 - $45 an hour
- Weekends as needed
- Microsoft Outlook
- English
- Mid-level
- Health insurance
- Dental insurance
13d

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(USA) Personal Shopper - Sam's
Sam's Club —Hattiesburg, MS
Develops and supports Membership by providing information on Membership benefits promoting the value of Company products and services processing Memberships…
$17 - $25 an hour
(USA) Personal Shopper Lead - Sam's
Sam's Club —Hattiesburg, MS
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals andfeedback…
$21 - $29 an hour
3d

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Material Services Team Leader - 2nd Shift
JEFFERSON INDUSTRIES CORPORATION —West Jefferson, OH
We embrace programs for product development including product design review and Advanced Product Quality Planning. ENSURE ASSOCIATES PERFORM COP OF THEIR AREAS.
$22.50 - $28.00 an hour
Quick Apply
Logistics Lead Coordinator
Aramark —Groveport, OH
Maintain accurate documentation and system records; answer internal and external calls; use electronic equipment such as computers, tablets, scanners, and…
14d

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Operations Supervisor (Team Leader)

Carenet Health -
Mississippi

Apply Now

Job Details

Full-time
5 days ago

Qualifications

Staff supervision
Managing teams in a customer support role
Healthcare team management
Call center management
Team motivation (leadership skill)

Full Job Description

Overview:

We are hiring for Call Center Operations Supervisor in our Biloxi, MS Location!

Work Set Up: Onsite Biloxi

The Supervisor, Operations is responsible for translating operational goals into daily execution by leading and developing a team of Healthcare Advocates to deliver consistent, high-quality service. This role ensures frontline performance aligns with client expectations and organizational standards, directly impacting member experience and program success.

Responsibilities:

Lead and supervise a team of Healthcare Advocates, ensuring daily performance targets and service standards are consistently met.
Monitor individual and team performance metrics, identify gaps, and implement targeted coaching and corrective actions.
Conduct regular one-on-one coaching sessions, team huddles, and feedback discussions to reinforce expectations and drive development.
Reinforce adherence to call handling procedures, workflows, quality standards, and client-specific requirements.
Manage day-to-day operational activities, including attendance tracking, schedule adherence, and handling low-level escalations.
Serve as the first point of escalation for agents, resolving workflow issues, member concerns, and policy-related questions.
Partner with Quality Assurance, Training, Workforce Management, and HR to address performance challenges and support team effectiveness.
Support onboarding, nesting, and ongoing development of team members to ensure readiness and sustained performance.
Promote a culture of accountability, teamwork, and professionalism aligned with Carenet’s values.
Participate in operational initiatives and continuous improvement efforts to enhance efficiency, quality, and employee experience.

Qualifications:

Bachelor’s degree in Business, Management, Healthcare Administration, or a related field preferred, or equivalent experience.
At least 3 -5 years of experience in a call center, healthcare services, or customer service environment.
At least 1- 2 years Call Center Supervisory experience handling a team
Spanish Bilingual preferred
Strong understanding of call center KPIs, performance metrics, and quality standards.
Demonstrated ability to coach, develop, and motivate team members.
Strong verbal and written communication skills, with the ability to deliver clear and constructive feedback.
Solid organizational, time management, and problem-solving skills.
Proficiency in Microsoft Office tools (Excel, Outlook, Word, PowerPoint) and familiarity with call center systems.
Ability to handle confidential and sensitive information with professionalism and discretion.
Adaptability and ability to manage competing priorities in a fast-paced environment.
Willing to work onsite in our Biloxi office

#INDSS

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Refine Your Search

operations lead jobs in new augusta ms

Operations Supervisor (Team Leader)

(USA) Personal Shopper Lead - Sam's

Operations Lead - PT

Team Leader (Full-Time Position)

Team Leader

Lead - Multiple Shifts

Training Support Center Lead, ARNG Training & Range Support

TEAM LEADER PRODUCTION

Shift Lead

Lead

Trucking Insurance Division Leader

O&R- Blade Technician II/III/Lead (Up Tower/Platform Crew)

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