Top 53 Front desk agent Jobs in New Bedford Ma

Patient Services Representative - Front Desk - North Falmouth, MA
Dermatology of Cape Cod —North Falmouth, MA
- $22 - $25 an hour
- Ability to walk for extended periods
- Ability to climb stairs
- High school diploma or GED
Quick Apply
Front Desk Associate
Beltone New England —Dartmouth, MA
- $19 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Inventory management
- Paid holidays
- Disability insurance
Quick Apply
12d
Public Safety Mont-Front Desk
Southcoast Health System, Inc. —New Bedford, MA
- $19.50 - $27.50 an hour
- Overtime
- Hospital
- Administrative experience
- High school diploma or GED
- 403(b) matching
- Tuition reimbursement
Guest Service Associate (Front Desk Agent)
The Drew Hotel —Plymouth, MA
- $22 an hour
- Part-time
- Hotel
- Entry level
Quick Apply
14d
Front Desk Receptionist and Insurance Coordinator
Eager Family Dentistry —Riverside, RI
- $22 - $28 an hour
- Full-time
- Dental office
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Front Desk
Mirbeau Inn & Spa Plymouth —Plymouth, MA
- $19 - $22 an hour
- Part-time
- Entry level
- Resort
- Paid holidays
- Health insurance
Quick Apply
8d
Guest Service Representative
Holiday Inn Express and Suites —Fall River, MA
- $16 - $18 an hour
- Part-time
- Writing skills
- Basic math
- English
- Health insurance
- Vision insurance
Quick Apply
Front Desk Medical Receptionists
ENT Specialist Inc —Taunton, MA
- $20 - $22 an hour
- Full-time
- Writing skills
- HIPAA
- High school diploma or GED
Quick Apply
Hotel Night Auditor - Overnights- TownePlace Suites by Marriott, Wareham
Lafrance Hospitality —Wareham, MA
- $17 - $19 a year
- Overnight shift
- Computer literacy
- Basic math
- Hotel
- Paid training
- Employee discount
Quick Apply
5d
Front Desk Receptionist
Mayflower Periodontics & Implant Center —Plymouth, MA
- From $25 an hour
- Full-time
- Dental office
- HIPAA
- In-person
Quick Apply
Front Desk Receptionist and Office Coordinator
Dental Essence —Bridgewater, MA
- $25.70 - $30.95 an hour
- Full-time
- Dental office
- HIPAA
- In-person
- Flexible schedule
Quick Apply
2d
Guest Service Representative
LIQUOR MARKET OF WAREHAM —Wareham, MA
- $16.50 - $20.00 an hour
- Part-time
- Bilingual
- Background check
- Customer service
- Free parking
- Employee discount
Quick Apply
Front Desk Agent
Island House Newport —Newport, RI
- From $22 an hour
- Hotel
- High school diploma or GED
- US work authorization
Quick Apply
Front Desk Agent
Hotel Viking Newport —Newport, RI
- $22 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Guest Services Agent
The Pell —Middletown, RI
- $18 - $21 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Receptionist
University Orthopedics —Raynham, MA
- $20 - $22 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- Clinic
Quick Apply
11d
Front Desk Associate
Treehouse Lodge & Woods Hole Inn —Woods Hole, MA
- $17 - $23 an hour
- Temporary
- Hotel
- Front desk
- In-person
- Employee discount
- Flexible schedule
Quick Apply
Front Desk Agent
MVII Hotel Management LLC —Oak Bluffs, MA
- $23 an hour
- Basic math
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Medical Billing and Front Desk Coordinator
Cape Cod Rehab Physical Therapy and Fitness —Mashpee, MA
- $20 - $26 an hour
- Monday to Friday
- Administrative experience
- Organizational skills
- Leadership
Front Desk/Guest Service Agent
Marriott Residence Inn Middletown/Newport —Middletown, RI
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
20h

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Patient Services Representative - Front Desk - North Falmouth, MA

Dermatology of Cape Cod -
North Falmouth, MA

Quick Apply

Job Details

$22 - $25 an hour

Qualifications

In-person patient registration
Record keeping
Medical chart preparation
Patient question and concern management
Maintaining an organized workspace
Operations coordination
Greeting customers
Patient complaint handling
Assisting medical staff
Incident Escalation
Phone call screening
Medical scheduling
High school diploma or GED
Healthcare referral management
Documentation tools
Customer engagement
Desktop applications
Productivity software
Phone triage
Clean workspace maintenance
Managing patient records
Care coordination
Escalation handling
Entry level
File organization

Full Job Description

Position Summary:

We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team. In this vital role, you will ensure seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices and facilities. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.

Pay and Hours:

Pay range is $22 - $25 hourly. Hours are Monday - Thursday - 7:30 am - 4:30 PM and Fridays 7:30 AM - 12:00 PM

Essential Functions:

To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations:

Patient Engagement: Greet patients warmly and professionally upon arrival. Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience.
Clinical Call Coordination: Accurately triage and route clinical calls to the appropriate departments or personnel, ensuring timely and precise resolution of patient inquiries.
Documentation Assistance: Support patients in completing required forms and paperwork, providing clear guidance to ensure accuracy and completeness.
Environment Management: Maintain a clean, organized, and inviting work area and lobby to ensure a positive first impression for patients and visitors.
Issue Escalation: Identify and escalate patient concerns to the appropriate team members or departments to maintain service excellence and satisfaction.
Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners.
Referral and Record Management: Accurately enter referral information, manage patient records, and ensure that all medical charts are up-to-date and readily accessible.
Reliability: Demonstrate consistent attendance and punctuality to support uninterrupted patient care and team collaboration.
Additional Duties: Perform other tasks as assigned by the supervisor to enhance the efficiency and effectiveness of healthcare operations.

Knowledge, Skills, & Abilities:

High school diploma or equivalent.
0-1 years of customer service experience, preferably in a call center, healthcare, or retail environment.
Proficient in collecting patient payments at the time of service.
Skilled in navigating multiple computer systems simultaneously.
Competent in Microsoft Office applications.

This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.

Physical and Mental Demands:

The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities:

Physical Requirements:
- Occasionally required to stand, walk, and sit for extended periods.
- Use hands to handle objects, tools, or controls; reach with hands and arms.
- Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl.
- Occasionally lift, push, pull, or move up to 20 pounds.
Vision Requirements:
- Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Note:
This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.

Quick Apply

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