Top 1 Cargo agent Jobs in New Bern, Nc

Customer Service Agent, Cross Functional (Part-Time)
Piedmont Airlines, Inc. —New Bern, NC
- $12 an hour
- Part-time
- 18 years or older
- Experience working with individuals with disabilities
- Customer service
- Paid training
- Paid holidays
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10d

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Customer Service Agent, Cross Functional (Part-Time)
Piedmont Airlines, Inc. —New Bern, NC
Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required.
$12 an hour
Quick Apply
10d

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Customer Service Agent, Cross Functional (Part-Time)

Piedmont Airlines, Inc. -
New Bern, NC

Quick Apply

Job Details

Part-time
$12 an hour
10 days ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)

Qualifications

Customer communication
Outdoor work experience
High school diploma or GED
Driver's License

Full Job Description

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers in boarding/disembarking flights, operating the Jetway, monitoring computerized passenger boarding, and guiding/parking aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70) pounds, and work outside in all weather conditions. This position will report to the General Manager.

Essential Duties:

Assist passengers in boarding and disembarking flights
Monitor computerized passenger boarding
Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors
Change customer flight itinerary and seat assignments as required
Operate the Jetway
Load and unload baggage and cargo
Operate motorized service vehicles and equipment
Guide and park aircraft
Perform cabin maintenance tasks
Work together as a team to provide excellent customer service and meet corporate objectives

Job Qualifications and Competencies:

Successful completion of training course
Ability to meet company goals and customer expectations in a high energy environment
Effective communication skills
Ability to organize, prioritize, and multitask

Preferred Qualifications:

Previous airline experience
Previous employment as a front-line customer service provider
Basic knowledge of computer applications and programs

Work Environment:

Use of computers, telephones, and other office equipment
Airport ramp environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements:

Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
Handle objects up to 70 pounds regularly
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate:

$12.00/Hourly

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline:

August 22, 2026

Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

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cargo agent jobs in new bern, nc

Customer Service Agent, Cross Functional (Part-Time)

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Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

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