Top 35 Customer support representative Jobs in New Bern, Nc

Patient Services Representative
Eastern Nephrology Associates —New Bern, NC
- $14.66 - $17.25 an hour
- Full-time
- Hospital
- Medical office experience
- Mid-level
Quick Apply
6d
Patient Service Representative - CIM Havelock
CarolinaEast Health System —Havelock, NC
- $14.68 - $22.75 an hour
- Full-time
- Word processing
- Computer literacy
- High school diploma or GED
Election Services Representative
Printelect —New Bern, NC
- $55,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
chad sittig - State Farm Agent —New Bern, NC
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
General Support Assistant / Front Desk Agent
IFixNC —New Bern, NC
- $13 - $17 an hour
- Weekends as needed
- Inventory management
- Computer literacy
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative (Flexible Working Hours)
Destination Pet LLC —New Bern, NC
- From $13 an hour
- Part-time
- High school diploma or GED
- In-person
- Entry level
- 401(k)
- Flexible schedule
Quick Apply
2h
Lead Dispatcher
Spectrum Comm Inc —Marine Corps Air Station Cherry Point, NC
- Full-time
- Mid-level
- Driver's License
- Outdoor work
- AD&D insurance
- Disability insurance
Quick Apply
Customer Service Representative
ENC Sports Cards —New Bern, NC
- From $11 an hour
- Part-time
- Background check
- Google Workspace
- Microsoft Outlook
- Flexible schedule
Quick Apply
4d
Mult Function Info Systems (MPE Admin)- FRC East
Lockheed Martin Corporation —Cherry Point, NC
- Full-time
- Customer service
- Driver's License
- Training & development
- Paid jury duty
- Paid holidays
4d

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Patient Service Representative - CIM Havelock
CarolinaEast Health System —Havelock, NC
Job Summary: The Patient Service Representative will have the primary responsibility to greet, instruct, direct, answer phones, and schedule patients.
$14.68 - $22.75 an hour

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Route Service Representative (4-Day Workweek)
Cintas —Gahanna, OH
Have an active driver's license. Obtain a DOT medical certification. Comply with driving and vehicle regulations. Majority work a 4-Day workweek.
From $24.50 an hour
5d
Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
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Patient Services Representative

Eastern Nephrology Associates -
New Bern, NC

Quick Apply

Job Details

Full-time
$14.66 - $17.25 an hour
6 days ago

Qualifications

In-person patient registration
Customer communication
Health insurance policy knowledge
High school diploma or GED
Fax machines
Faxing
Medical terminology

Full Job Description

About Company:

Join a team that invests in you and your future. A place where YOU matter. See where your skills will take you with Eastern Nephrology Associates.

We're not just delivering care—we're transforming lives.

At Eastern Nephrology Associates, we partner with patients, families, and communities to achieve optimal health outcomes and we bring that same commitment to each other. Join a team built on compassion, excellence, and inclusion so YOU can focus on what matters most: helping people live well.

Transforming kidney care. Together.

About the Role:

The Patient Services Representative plays a critical role in ensuring a seamless and positive experience for patients within healthcare settings such as physician offices and hospitals. This position is responsible for managing patient registration and billing processes accurately and efficiently, serving as a vital link between patients and healthcare providers. The role requires meticulous attention to detail to handle sensitive medical information, insurance verification, and billing inquiries while maintaining compliance with healthcare regulations. By effectively coordinating communication and documentation, the Patient Services Representative helps facilitate timely patient care and supports the financial operations of the healthcare facility. Ultimately, this role contributes to enhancing patient satisfaction and operational efficiency within the healthcare environment.

Minimum Qualifications:

High school diploma or equivalent required; associate degree or higher in a related field preferred.
Proven experience in patient registration and billing within a healthcare setting.
Familiarity with medical insurance processes and medical terminology.
Strong manual dexterity and proficiency in using office equipment including fax machines.
Excellent attention to detail and organizational skills.

Preferred Qualifications:

Experience working in a physician office or hospital billing department.
Knowledge of electronic health record (EHR) systems and healthcare management software.
Certification in medical billing or coding.
Strong communication skills with the ability to handle sensitive patient interactions professionally.
Ability to multitask and manage time effectively in a fast-paced healthcare environment.

Responsibilities:

Manage patient registration by accurately collecting and entering patient demographic and insurance information.
Process patient billing and insurance claims, ensuring accuracy and timely submission to insurance providers.
Serve as the primary point of contact for patient inquiries related to billing, insurance coverage, and appointment scheduling.
Maintain detailed and organized patient records, including handling medical terminology and documentation.
Operate office equipment such as fax machines to transmit and receive patient information securely.
Collaborate with healthcare providers and administrative staff to resolve billing discrepancies and insurance issues.
Ensure compliance with healthcare privacy laws and institutional policies when handling patient information.

Skills:

The required skills such as patient registration and billing are essential for accurately capturing patient data and processing insurance claims, which directly impact the financial health of the organization. Manual dexterity is important for efficiently handling paperwork and operating office equipment like fax machines, ensuring smooth communication flow. A solid understanding of medical terminology and insurance policies enables the representative to interpret and manage complex patient information and billing inquiries effectively. Being detail oriented helps prevent errors in patient records and billing, which is critical for compliance and patient satisfaction. Preferred skills like familiarity with electronic health records and strong communication enhance daily interactions with patients and healthcare teams, improving overall service quality and operational efficiency.

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Refine Your Search

customer support representative jobs in new bern, nc

Patient Services Representative

Patient Service Representative - CIM Havelock

Election Services Representative

Customer Service Representative - State Farm Agent Team Member

General Support Assistant / Front Desk Agent

Customer Service Representative (Flexible Working Hours)

Lead Dispatcher

Customer Service Representative

Mult Function Info Systems (MPE Admin)- FRC East

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Join a team that invests in you and your future. A place where YOU matter. See where your skills will take you with Eastern Nephrology Associates.

We're not just delivering care—we're transforming lives.

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