Top 21 Call center representative Jobs in New Bern Nc

Inbound Sales Representative (NC)
RUI —North Carolina
- $17 - $18 an hour
- Full-time
- Remote
- Bilingual
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
10d
Full Time Call Center Representative
TRANZACT —North Carolina
- $18 - $20 an hour
- Full-time
- Hybrid work
- Spanish
- In-person
- Entry level
- Paid training
- Paid holidays
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4d

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Inbound Sales Representative
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Inbound Sales Representative (NC)

RUI -
North Carolina

Quick Apply

Job Details

Full-time
$17 - $18 an hour
10 days ago

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Bilingual
Search engines
Product presentation
Client inquiry handling
Telecommunications headsets
Client interaction via phone calls

Full Job Description

Work-at-home Inbound Sales Reps at RUI are responsible for assisting existing and new customers with sales opportunities regarding their Internet services (including phone, and cable). Armed with superior product knowledge and a passion for customer satisfaction, you will provide solutions to customer needs in a fast-paced and energetic environment. Our goal is to provide great customer service, and exceed expectations, and to do that, we need the very best people to join us.

Now hiring in: GA, NC, SC, OH, OK, VA, KS, MO, TX, TN, AL, IN

Note: Previous applicants need not apply.

Work-at-home Requirements

Must have open availability during these times - Monday - Friday (8am - 11pm EST) & Saturday and Sunday (8am - 10pm EST), you will have two days off during the week
Quiet workspace free of background noise and distractions
Private area acceptable for webcam use. Required to be on camera 100% during training, nesting and live environment/production.
Internet Connection - Download Speed 100 Mbps and 25 Mbps upload speed (minimum)
Make sure to test your speed at speedtest.net
Must have an active cell phone and USB headset
Laptop will be provided
T-Mobile ISP is not compatible at this time

Essential Duties and Responsibilities: (Other duties may be assigned)

Maintain relationships with existing customers, and forge relationships with new customers.
Must be comfortable taking inbound calls to upgrade, offer promotions, retain customers, or regaining customers.
Deliver prepared sales pitch, reading from scripts that describe products or services, to influence potential customers to purchase a product or service
Listen to customer concerns with the goal of identifying the causes of the problem
Solve customer challenges and regain customer confidence by using empathy, and building rapport with customers
General knowledge of company, products, and/or services
Obtain customer information and enter data into various CRM systems
Adhere to QA requirements and utilize a call flow
Comply with federal and state regulations, as well as company and client policy, with regards to the handling of consumer confidential information

Characteristics of an ideal candidate:

Sales and customer service experience (call center, retail, door-to-door)
Persuasive, not aggressive
Proficient with technology applications; email, internet browsers, search engines and data management systems
Ability to work independently as well as part of a team (promote positive work environment)
Excellent communication skills (professional demeanor); written & verbal
Proficient in multi-tasking
Ability to build rapport with customers, empathy, responsiveness, and patience
The ability to thrive in a fast-paced environment in which change, and ambiguity are prevalent
Bilingual a plus

What we offer:

Uncapped commissions
Pay Range $17-$18.00/hourly - Full Time (80 hours biweekly)
Contests - cash and prizes
Medical, Dental, Vision after 90 days
401k employer match after 1 year
Paid time-off
Advancement opportunities (we encourage promoting from within)

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Paid training
Vision insurance
Work from home

Work Location: Remote

Quick Apply

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call center representative jobs in new bern nc

Inbound Sales Representative (NC)

Full Time Call Center Representative

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