Top 17 it support Jobs in new bern nc

NetOps Lead Mid
Kaztronix —Cherry Point, NC
- 5 years
- High school diploma or GED
- Mentoring
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Technology Products Representative I
Gregory Poole Equipment Company —New Bern, NC
- Weekends as needed
- 5 years
- English
- Mid-level
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NetOps Specialist III
Linchpin Solutions Inc —Havelock, NC
- $90,000 - $95,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- 4 years
- Paid holidays
- Disability insurance
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Customer Service / Tech Support Rep – Tech Products (Remote)
Concentrix —United States
- $17.31 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
13h
IT Service Desk Analyst I
SYSTEMTEC —United States
- $23 an hour
- Contract
- Remote
- Background check
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
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2d

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NetOps Lead Mid

Kaztronix -
Cherry Point, NC

Quick Apply

Job Details

Qualifications

High school diploma or GED
IAT Level III
DoD 8570
IAT
CompTIA Security+
IAT Level II

Full Job Description

Network Operations Lead (NOC) DoD Environment | Cisco | Cherry Point, NC

We are seeking a hands-on Network Operations Lead to support a high-impact DoD environment in Cherry Point, NC.

This is a technical leadership role within a 24/7 NOC. You will serve as the escalation point for complex network issues, guide operations staff, and help maintain stability across enterprise WAN/LAN infrastructure. This position requires someone who leads from the front staying hands-on while driving performance and accountability across the team.

Responsibilities

Lead daily operations within a mission-critical NOC environment
Act as the primary escalation point for routing, switching, and network outages
Support and mentor network operations staff while remaining technically engaged
Drive incident management, change management, and root cause analysis
Develop and refine SOPs, processes, and operational standards
Support network architecture, topology planning, and technology refresh initiatives
Ensure compliance with DoD security policies, STIGs, and cybersecurity requirements
Analyze monitoring tools and logs to proactively identify and resolve issues
Collaborate with engineers, administrators, and stakeholders on integrated solutions
Produce clear documentation, reporting, and operational updates

Qualifications

Strong hands-on experience with Cisco routing and switching
Experience with BGP, OSPF, VLANs, ACLs, and WAN/LAN troubleshooting
Background in a NOC or network operations environment (Tier 2 or higher)
Ability to manage escalations in a 24/7 operational setting
Experience with network monitoring tools, ticketing systems, and incident response
Strong communication skills with the ability to translate technical issues to leadership

Requirements

5+ years of network operations or engineering experience
DoD 8570 compliance:
- Security+ (IAT Level II) required
- IAT Level III preferred depending on environment
Cisco certification:
- CCNA required
- CCNP preferred
High School Diploma or GED (higher education is a plus)

(Active Secret Clearance or greater is a MUST have)

Preferred Experience

Experience supporting DoD or cleared environments
Familiarity with Cisco Catalyst (9000 series), DNA Center
Experience with ServiceNow or similar platforms
Background supporting enterprise or government-scale networks

Why This Role

Combination of leadership responsibility and hands-on technical work
Direct impact on mission-critical network operations
Opportunity to influence processes and operational standards
High-visibility role with long-term growth potential

Fit

This role is best suited for someone who is already acting as an escalation point within their team, is comfortable owning issues end-to-end, and can lead others without stepping away from the technical work.

Kaztronix is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status or any other consideration made unlawful by federal, state or local laws. In addition, all human resource actions in such areas as compensation, employee benefits, transfers, layoffs, training and development are to be administered objectively, without regard to race, color, religion, age, sex, national origin, disability, veteran status or any other consideration made unlawful by federal, state or local laws.

By applying to the position, you acknowledge that your information will be used by Kaztronix in processing your application.

Quick Apply

Refine Your Search

it support jobs in new bern nc

NetOps Lead Mid

Technology Products Representative I

NetOps Specialist III

Customer Service / Tech Support Rep – Tech Products (Remote)

IT Service Desk Analyst I

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Network Operations Lead (NOC) DoD Environment | Cisco | Cherry Point, NC

Responsibilities

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Requirements

Preferred Experience

Why This Role

Fit

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