Client Experience Associate West New Braunfels
PNC Financial Services Group —New Braunfels, TX
- Full-time
- Spanish
- Office
- No degree
- Wellness program
- Health savings account
Client Service Associate (CSA)
Pax Financial Group —San Antonio, TX
- Full-time
- Mid-level
- Analysis skills
- Organizational skills
- Health insurance
- Paid time off
Quick Apply
Retail Sales Customer Service Representative
TaskUs —New Braunfels, TX
- From $15 an hour
- Full-time
- 18 years or older
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
Client Care Coordinator
Mindful Health —San Antonio, TX
- $20 - $25 an hour
- Evenings as needed
- CPR Certification
- Computer literacy
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
Senior Client Services Representative
The Family Practice for Pets - Kitty Hawk Animal Hospital and Turning Stone Animal Hospital —Universal City, TX
- Analysis skills
- Organizational skills
- Senior level
Quick Apply
Client Care Coordinator for Home Care Company (PAS Agency)
Griswold Home Care for San Antonio —San Antonio, TX
- $17 - $20 an hour
- Weekends as needed
- Bachelor of Science
- Office
- Criminal background check
- Health insurance
Quick Apply
Sales/Customer Service Representative
TaskUs —New Braunfels, TX
- From $20 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
14d
Manager Client Solutions Sr
Acosta —San Antonio, TX
- $72,600 - $90,800 a year
- Full-time
- Microsoft Outlook
- Business development
- Bachelor's degree
Quick Apply
7d
Client Advisor (Full-time), A|X Outlet
A|X Armani Exchange Outlet —San Marcos, TX
- $14 an hour
- Weekends as needed
- Merchandising
- High school diploma or GED
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Senior Client Service Manager - Employee Benefits (HYBRID)
Gallagher Benefit Services —San Antonio, TX
- Full-time
- High school diploma or GED
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Health savings account

More jobs to discover

Find similar jobs that you might be interested in.

Client Service Associate (CSA)
Pax Financial Group —San Antonio, TX
Responding to clients’ emails, letters, and phone calls. State-of-the-art tools in CRM, planning software, and behavioral finance.
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Client Service Advocate (CSA)
Katterhenry Investment Group of NEST Capital —Dublin, OH
Field incoming calls, emails, faxes, and correspondence. We aim to provide the best client experience possible through setting and then exceeding client…
$60,000 - $70,000 a year
Quick Apply
7d
Client Executive
Team Wireless - Verizon Authorized Retailer —Columbus, OH
Collaborate with the strategy team, developing and executing business plans, driving executive-level contact planning and ensuring effective team communication.
Quick Apply

I want to receive the latest job alert for client services associate in new braunfels, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services associate jobs near new braunfels, tx

Senior Client Services Manager jobs in San Antonio, TX

Client Services Associate jobs in San Antonio, TX

Solutions Manager jobs in San Antonio, TX

Client Advisor jobs in San Marcos, TX

Customer Service jobs in Austin, TX

Pediatric Home Care Nurse jobs in Los Angeles, CA

Customer Service jobs in Saint Paul, MN

Customer Care Coordinator jobs in Centre Hall, PA

Customer Care Coordinator jobs in Washington State

Customer Care Coordinator jobs in Dallas Fort Worth, TX

Work From Home Customer Service jobs in South Carolina

Customer Care Coordinator jobs in Vestavia Hills, AL

Customer Service Supervisor jobs in San Diego, CA

Customer Service Representative Remote jobs in Greenville, SC

Patient Access Representative jobs in Arlington, TX

P&c Customer Service jobs in Remote

Senior Client Services Manager jobs in Dallas, TX

Senior Client Services Manager jobs in Remote

Human Services jobs in Norfolk, VA

Senior Client Services Manager jobs in Phoenix, AZ

Client Experience Associate West New Braunfels

PNC Financial Services Group -
New Braunfels, TX

Apply Now

Job Details

Full-time

Benefits

Wellness program
Health savings account
Paid holidays
Disability insurance
Dependent care reimbursement
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance
Prescription drug insurance

Qualifications

Spanish
Financial sales
Financial services customer support
Customer relationship building
Account maintenance
Financial transaction processing
Promoting bank products
Financial fraud detection
Client retention
Decision making
Customer engagement
Organizational skills
Assisting with digital banking services
1 year
Risk & issue management
Solution selling approach
Customer interaction during outreach
Entry level
Retail sales
Industry knowledge of retail banking

Full Job Description

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's Retail Banking organization, you will be based in West New Braunfels-New Braunfels, TX

Bilingual Spanish Preferred

PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies

Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience

Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.

Education

No Degree

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Apply Now

Refine Your Search

client services associate jobs in new braunfels, tx

Client Experience Associate West New Braunfels

Client Service Associate (CSA)

Retail Sales Customer Service Representative

Client Care Coordinator

Senior Client Services Representative

Client Care Coordinator for Home Care Company (PAS Agency)

Sales/Customer Service Representative

Manager Client Solutions Sr

Client Advisor (Full-time), A|X Outlet

Senior Client Service Manager - Employee Benefits (HYBRID)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for client services associate in new braunfels, tx

Explore jobs in more locations

Position Overview

Job Description

Qualifications

Preferred Skills

Competencies

Work Experience

Education

Certifications

Licenses

Benefits

Disability Accommodations Statement

Equal Employment Opportunity (EEO)

California Residents

Job Seeker Tools

Employer Tools

Browse

Stay Connected