Top 1475 Customer experience manager Jobs in New Braunfels Tx

Community Manager
The NRP Group —San Marcos, TX
- Full-time
- Mid-level
- Apartments
- 1 year
- Paid parental leave
- Paid holidays
Quick Apply
Beverage Director/ Manager
Krause's Cafe & Biergarten —New Braunfels, TX
- $70,000 - $85,000 a year
- Weekends as needed
- Background check
- Bar
- Mid-level
- Paid training
- Health insurance
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Distribution Center Manager
Confidential —San Antonio, TX
- $90,000 - $105,000 a year
- Full-time
- Microsoft Word
- Spanish
- Oracle
- Health savings account
- Paid holidays
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8d
Route Service Manager - UniFirst
UniFirst —Marion, TX
- Full-time
- Computer literacy
- DOT physical examination
- Mid-level
- Profit sharing
- Health insurance
Accounts Payable Team Lead
Manpower —San Antonio, TX
- $27 an hour
- Monday to Friday
- Hybrid work
- Customer service
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Assistant Community Manager
American Landmark Management, LLC —New Braunfels, TX
- $20 - $25 an hour
- Full-time
- Mid-level
- Residential
- High school diploma or GED
Quick Apply
14d
Customer Service Manager
Woods Comfort Systems —San Marcos, TX
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- Leadership
- Paid holidays
- Health insurance
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11d
Community Manager
EMERGE LIVING LLC —San Antonio, TX
- $55 - $65 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- English
- Disability insurance
- Health insurance
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Civic/Convention Center Manager
The City of New Braunfels —New Braunfels, TX
- $78,000 - $104,000 a year
- Full-time
- Sales
- Marketing
- Writing skills
- Health insurance
- Dental insurance
Campus Lead of Employer Relations
Texas State Technical College —New Braunfels, TX
- $49,000 - $50,000 a year
- Full-time
- Customer service
- Mid-level
- 3 years
12d
Community Manager
CPM, Inc. —Live Oak, TX
- $75,000 - $90,000 a year
- Full-time
- Data analysis skills
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
2d
Community Manager (Lease Up) - Lookout Pointe
Greystar Real Estate Partners LLC —Selma, TX
- $65,000 - $85,000 a year
- Email
- Sales
- Word processing
- Mid-level
- Paid parental leave
- Paid holidays
4d
#Assistant Manager
United Apartment Group —New Braunfels, TX
- $23 - $26 an hour
- Full-time
- Microsoft Outlook
- Sales
- Mid-level
Quick Apply
Front Desk Supervisor/Sales Coordinator
Marriott International —New Braunfels, TX
- Full-time
- Computer literacy
- Mid-level
- Hotel
Quick Apply
Customer Success Manager I
LCP TRACKER INC —New Braunfels, TX
- $31.25 - $33.65 an hour
- Weekends as needed
- Mid-level
- Office
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
11d
Member Services Lead
Troon - Cliff Drysdale Management —New Braunfels, TX
- $18 - $20 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Office Manager with Sales Experience
Ace Handyman Services Greater New Braunfels —New Braunfels, TX
- $45,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid time off
- Cell phone reimbursement
Quick Apply
Office Manager
Caring Senior Service —New Braunfels, TX
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Opportunities for advancement
Quick Apply
5d
Service Manager
RDO Equipment Co. —New Braunfels, TX
- $65,000 - $85,000 a year
- Writing skills
- US work authorization
- Senior level
Quick Apply
Property Manager - Hill Country Resort, Canyon Lake
Foresight Asset Management LLC —Canyon Lake, TX
- Weekends as needed
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
4d

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Community Manager

The NRP Group -
San Marcos, TX

Quick Apply

Job Details

Full-time

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Mid-level
1 year

Full Job Description

Come join NRP’s A+ team! We’ve been recognized as a “Top Workplace” because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career.

NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association’s Best Places to Work.

We value our employees by offering a competitive benefit package including:

Commission and bonus opportunities
Paid vacation and sick leave
11 Paid holidays
Paid maternity & parental bonding leave
Short & long term disability
Medical/Dental/Vision/Life Insurance
401(k) Match
Training, certification, & growth opportunities
Employee referral & recognition programs

Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit www.NRPGroup.com.

Join the NRP Group as a Community Manager at our San Marcos Community, Sienna Pointe.

Position Summary:

Under the direction of the Regional Property Manager, the Community Manager is responsible for ensuring excellent customer service in the daily management, coordinating all aspects of apartment community operations, maximizing cash flow while preserving assets, achieving budgeted NOI, providing a quality living environment for residents, and establishing a positive working environment for property team members. The Community Manager duties vary depending on the size of the community and the number of staff to which responsibilities might be delegated.

Essential Functions Statement(s):

Financial

Oversee all financial performance of the property and work towards achieving budgeted NOI
Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent
Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P Invoices, statements of disposition, monthly closing procedures, and late fees
Develop cost saving strategies in an effort to reduce budgeted expenses
Create annual operating budget and business plan with Accounting team and Regional Property Manager
Review financial statements in a timely fashion, working closely with the property accounting team members
Prepare variance report on a monthly basis
Analyze income, expenses, traffic, lease expirations, market rents, delinquency financial statements, and make recommendations as needed
Recommend and oversee all capital improvements, deferred maintenance and upgrade programs
Review and analyze all bid summaries for purchase of goods and services, monitor the vendors work, and guarantee accurate invoicing
Ensure that all contracted services and materials are accounted for and that the work has been performed properly prior to the release of payment
Process delinquent residents according to policy, collect late fees, and file on units at the appropriate deadline
Serve as property representative in court proceedings under direction of legal counsel, understanding all property legal issues affecting residency, storage, abandonment, bankruptcy, fair housing and unlawful detainer/eviction actions

Marketing

Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared
Monitor direction of rental activity and all on-site sales, marketing outreach, and advertising plans
Maintain on-going, in-depth knowledge of associated market, market rents and demographics to give a competitive edge
Evaluate and make recommendations for rental pricing
Monitor daily move-in/move-out property status reports and manage the monthly renewal process
Verify weekly traffic sources, following up on prospect status and closing ratio numbers and implement programs and team development plans to improve results
Ensure all residents are on the correct Blue Moon lease agreement that is up to date with all of the correct terms and conditions.
Monitor compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards
Maintain passing e-shop, phone shop, and physical shop scores

Customer Service

Complete a daily inspection of the property and market-ready units
Monitor and direct service operations to ensure service requests are completed within 24 hours and curb appeal standards are met
Supervise safety and risk management functions including coordinating monthly safety meetings
Review resident retention programs, in an effort to continue to meet residents needs and improve retention
Provide excellent customer service and display courteous and professional attitude toward all customers
Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekends

Team Development

Recruit and select team members by understanding and adhering to NRP’s selection process policies, procedures and core values
Train, coach, and mentor team members, working with the training department as well as providing on-going feedback
Create a team environment by holding weekly team meetings, establishing realistic goals, and fostering open communication
Generate employee schedules in e-time and audit missed punches
Provide ongoing feedback to team members
Provide recommendations for compensation adjustments, promotions, and terminations
Perform other duties as required
May occasionally be required to assist at other properties
Run errands to support the property as necessary

SKILLS & ABILITIES

Education: High School Diploma or equivalent, Bachelor’s degree or CPM highly preferred; Tax Credit Specialist (TCS) or HCCP designation preferred

Experience: 5+ years property management experience; one year supervisory experience; working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, IRS Section 42 - LIHTC Program and other laws as they relate to property specific guidelines and occupancy standards

Technical Skills: Strong computer skills, especially in the Microsoft Office Suite, experience in Yardi preferred

Other Requirements: Valid driver’s license and reliable transportation

#INDHK

The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.

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Refine Your Search

customer experience manager jobs in new braunfels tx

Community Manager

Beverage Director/ Manager

Distribution Center Manager

Route Service Manager - UniFirst

Accounts Payable Team Lead

Assistant Community Manager

Customer Service Manager

Community Manager

Civic/Convention Center Manager

Campus Lead of Employer Relations

Community Manager

Community Manager (Lease Up) - Lookout Pointe

#Assistant Manager

Front Desk Supervisor/Sales Coordinator

Customer Success Manager I

Member Services Lead

Office Manager with Sales Experience

Office Manager

Service Manager

Property Manager - Hill Country Resort, Canyon Lake

I want to receive the latest job alert for customer experience manager in new braunfels tx

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