Top 20 Success manager Jobs in New Britain, Ct

Customer Success Representative
Reliable Respiratory —South Windsor, CT
- $30 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
Customer Success Manager
Gems Setra —Plainville, CT
- $100,870 - $187,110 a year
- 7 years
- Oracle
- Office
Deployment Success Manager
Deloitte —Hartford, CT
- $128,000 - $252,500 a year
- Full-time
- Up to 50% travel
- 3 years
- Bachelor's degree
Success Coach - Northeast
Great Minds —Hartford, CT
- $80,000 - $90,000 a year
- Full-time
- Background check
- School experience
- Mid-level
Quick Apply
Digital Marketing & Client Success Coordinator
Harris Digital —Woodbridge, CT
- $25 - $50 an hour
- Part-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
8d
Client Success- Project Manager (Windsor, CT)
WM —Windsor, CT
- $68,400 - $78,000 a year
- Full-time
- Hybrid work
- High school diploma or GED
- Bachelor's degree
- Contracts
- Employee stock purchase plan
- Paid holidays
Principal Client Success Manager
Finalsite —Glastonbury, CT
- Full-time
- Remote
- Master's degree
- 8 years
- Bachelor's degree
Quick Apply
1d
Customer Success Coordinator
Reliable Respiratory —South Windsor, CT
- $25 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
9d
Customer Success Expert
Tower Klebe Energy —Plainville, CT
- $26 - $30 an hour
- Full-time
- Mid-level
- Microsoft Office
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
10d
Student Success Coach and Academic Advisor
University of Hartford —West Hartford, CT
- $45,868 - $51,000 a year
- Full-time
- Classroom
- Mid-level
- Office
Client Success - Client Partner - Req# 617
COCC —Southington, CT
- $84,000 - $95,000 a year
- Full-time
- Up to 50% travel
- Mid-level
- Bachelor's degree
- Wellness program
- Tuition reimbursement
Quick Apply
10d
FT Head Womens Lacrosse Coach Assistant Coordinator for Student Athlete Success
ALBERTUS MAGNUS COLLEGE —New Haven, CT
- Full-time
- Management
- University
- Bachelor's degree
- Paid holidays
- Health insurance

Discover related jobs

Based on your search for success manager jobs.

Customer Success Account Manager
POWR2 —Bethel, CT
Manufacturing, industrial equipment, renewable energy, or technical product experience is a plus. Monitor project timelines, identify risks, and escalate issues…
$85,000 - $95,000 a year
Quick Apply
Customer Success Manager
Gems Setra —Plainville, CT
Experience in industrial, manufacturing, technical products, or complex B2B environments. Bachelor's degree in related field.
$100,870 - $187,110 a year

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Dealer Success Manager
Capital One —Columbus, OH
Due to the training and product nature of this role, we are looking for a customer-centric individual who can excel at training/driving tool adoption, with the…
Customer Success Manager
impact.com —Columbus, OH
Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus). Reactive duties include training, product support, and appropriate…
$80,000 - $95,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for success manager in new britain, ct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

success manager jobs near new britain, ct

Career Coach jobs in West Hartford, CT

Customer Success Manager jobs in Southington, CT

Career Coach jobs in Hartford, CT

Customer Success Manager jobs in Tucson, AZ

Customer Success Specialist jobs in Orlando, FL

Customer Success Manager jobs in Philadelphia, PA

Remote Customer Service jobs in Tucson, AZ

Customer Service Representative jobs in Knoxville, TN

Customer Success Manager jobs in West Seattle, WA

Customer Success Manager jobs in Temecula, CA

Airline Customer Service jobs in John F. Kennedy International Airport, NY

Digital Marketing Coordinator jobs in Lexington, KY

Digital Marketing Coordinator jobs in Roseville, CA

Event Coordinator jobs in Columbus, OH

Scheduling Coordinator jobs in Los Angeles, CA

Digital Marketing Coordinator jobs in Minneapolis, MN

Digital Marketing Coordinator jobs in Fort Worth, TX

Social Media Manager jobs in Columbus, OH

Property Manager jobs in San Jose, CA

Deployment Manager jobs in Denver, CO

Customer Success Representative

Reliable Respiratory -
South Windsor, CT

Quick Apply

Job Details

Full-time
$30 an hour

Qualifications

Bachelor's degree
Productivity software
Cross-functional collaboration

Full Job Description

Equal Opportunity Employer/Disability/Veterans

This is a hybrid position 2x per week in one of our office locations

Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.

Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.

As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy.

Duties and Responsibilities

Manages all assigned key accounts
Serves as an account liaison between internal departments and external accounts
Builds relationships and trust between the assigned accounts and Reliable Respiratory
Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service
Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory’s processing procedures and guidelines
Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary
Verifies insurance online or by phone and documents information in Reliable Respiratory’s electronic health records system
Obtains all necessary insurance authorizations
Troubleshoots equipment issues with patients; triages issues to manufacturer’s care teams or referring doctors as needed
Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information updating as needed
Actively up sell and increase orders through suggestive selling techniques
Ensures completion of worklists assigned
Collects patient payments
Ensures patients understand cost responsibilities
Coordinates appointments between customers and respiratory staff
Participates in company phone campaigns
Complies with all policies and procedures established by the company and the company's regulatory bodies

Required Qualifications

18 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future
Bachelor’s Degree required
1 year of customer service experience

Required Skills

Effective and professional verbal and written communication abilities
Professional computer experience (especially Microsoft Office Suite)
Ability to work independently to investigate and make decisions
Ability to work in collaboration with others
Ability to prioritize and complete work amidst interruptions in a busy work area
Ability to comply with guidelines both internal and industry-imposed
Ability to reconcile multiple shifting logistical factors for each appointment
Strong attention to detail
Great customer service skills especially in high intensity situations
Fluent in English and Spanish proficiency preferred

Competencies

Adaptability
Analytical Skills
Attention to Detail
Communication
Computer Skills
Customer Service
Decision Making
Dependability
Initiative
Problem Solving
Productivity
Self-Motivated
Sense of Urgency
Teamwork

Work Environment & Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud if employee wished to be in office

Direct Reports – None

Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

Quick Apply

Refine Your Search

success manager jobs in new britain, ct

Customer Success Representative

Customer Success Manager

Deployment Success Manager

Success Coach - Northeast

Digital Marketing & Client Success Coordinator

Client Success- Project Manager (Windsor, CT)

Principal Client Success Manager

Customer Success Coordinator

Customer Success Expert

Student Success Coach and Academic Advisor

Client Success - Client Partner - Req# 617

FT Head Womens Lacrosse Coach Assistant Coordinator for Student Athlete Success

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for success manager in new britain, ct

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected