Top 62 Reservations manager Jobs in New Britain Ct

Lead Host & Evening Guest Services
1754 House Restaurant & Tavern —Woodbury, CT
- $20 - $24 an hour
- Part-time
- Management
- Mid-level
- Hotel
Quick Apply
9d
Marine Engineering Coordinator
American Cruise Lines —Guilford, CT
- Weekends as needed
- Mid-level
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Corporate Travel and Event Advisor
AAA Northeast —Hamden, CT
- $26.00 - $31.50 an hour
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Host-West Hartford
Barcelona Wine Bar —West Hartford, CT
- Writing skills
- No experience needed
- High school diploma or GED
Quick Apply
Guest Service Agent
Residence Inn - Southington —Southington, CT
- $17 - $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
8d
Host
Red Robin International, Inc. —West Hartford, CT
- $16.94 - $20.44 an hour
- Part-time
- 18 years or older
- Casual dining restaurant
- 21 years or older
- Employee stock purchase plan
- Health insurance
Quick Apply
Office Administrator
Barnes Group Inc. —Windsor, CT
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Quick Apply
Reservation Manager
U-Haul —Plainville, CT
- Part-time
- Mid-level
- High school diploma or GED
- Time management
- Paid holidays
- Health insurance
Front Desk Agent
Courtyard Farmington —Farmington, CT
- $18 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Administrative Assistant
Metropolis Technologies —Windsor Locks, CT
- $22 - $23 an hour
- Full-time
- Microsoft Excel
- Office
- Organizational skills
- Disability insurance
- Health insurance
Occupancy Specialist, Squire Village
VESTA MANAGEMENT CORPORATION —Manchester, CT
- $25 - $27 an hour
- Background check
- Clean driving record
- Basic math
- Paid holidays
- Disability insurance
Quick Apply
9d
Front Desk Manager
Yora Nordic Spa | Brownstone —Portland, CT
- $65,000 - $80,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Recruiting
- Health insurance
- Paid time off
Quick Apply
Weekend Night Auditor
Courtyard Farmington —Farmington, CT
- $20 an hour
- Night shift
- Ability to walk for extended periods
- Hotel
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Agent
Hampton by Hilton North Haven —North Haven, CT
- $17 - $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Concierge (777 Main Street)
WinnCompanies —Hartford, CT
- $17.68 - $20.00 an hour
- Part-time
- Hybrid work
- Residential
- High school diploma or GED
- Ability to lift 50 pounds
- Commuter assistance
- Health savings account
Quick Apply
2d
Assistant General Manager
Fairfield Inn & Suites —Manchester, CT
- $18.74 - $21.00 an hour
- Full-time
- Mid-level
- Hotel
- Team management
- Health insurance
- Dental insurance
Quick Apply
4d
Sales Manager
DoubleTree Hotel/Bradley International Airport —Windsor Locks, CT
- $60,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Sales Manager – Weddings & Special Events
INN AT MIDDLETOWN —Middletown, CT
- $60,000 - $65,000 a year
- Weekends as needed
- Mid-level
- Office
- Hotel
Quick Apply
Senior Program Director
WSP —Glastonbury, CT
- Engineering
- 11+ years
- Office
- Disability insurance
- Health insurance
Leasing Consultant, Squire Village
VESTA MANAGEMENT CORPORATION —Manchester, CT
- $22 - $24 an hour
- Bilingual
- Background check
- Clean driving record
- Paid holidays
- Disability insurance
Quick Apply
9d

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reservations manager jobs near new britain ct

Lead Host & Evening Guest Services

1754 House Restaurant & Tavern
Woodbury, CT

Quick Apply

Job Details

Part-time | Full-time
$20 - $24 an hour
9 days ago

Qualifications

Proactive hotel and accommodations guest assistance
Management
Greeting customers
Managing hospitality teams
Venue guest services

Full Job Description

Lead Host & Evening Guest Services

1754 House | Woodbury, Connecticut

Position Summary

The Lead Host & Evening Guest Services position leads the guest arrival experience at 1754 House during evening hours.

At 1754 House, our restaurant host stand also serves as the front desk for our 10-room historic inn. This makes the position much more than a traditional restaurant host role.

The Lead Host welcomes restaurant guests, manages reservations and seating, checks in overnight guests, assists inn guests throughout the evening, answers phones, supports the host team, and serves as an important communication link across the property.

This position works closely with the Restaurant Manager, Rooms & Reservations Manager, and Sales & Events Manager to ensure restaurant guests, overnight guests, and event guests all receive a seamless and welcoming experience.

Restaurant Responsibilities

Lead the restaurant host stand during evening service.
Review reservations before service and understand expected covers, VIPs, celebrations, large parties, allergies, and special requests.
Manage table assignments, seating flow, walk-ins, and wait times.
Maintain accurate reservation statuses and guest notes.
Communicate seating pace and service needs with the Restaurant Manager.
Answer phones and assist with restaurant reservations.
Recognize repeat guests and special occasions.
Support and help train other hosts.
Maintain a clean, organized, and professional host/front desk area.
Thank departing guests and assist with future reservations when appropriate.

Inn Front Desk & Guest Services

During evening hours, the Lead Host also serves as the front desk representative for our overnight guests.

Responsibilities include:

Welcome and check in arriving inn guests.
Provide room keys and arrival information.
Understand room locations and configurations.
Maintain proper room key control.
Answer basic questions about the inn and property.
Assist guests with restaurant reservations.
Provide local recommendations and property information.
Respond to routine evening guest requests.
Communicate maintenance, housekeeping, or guest concerns to the Rooms & Reservations Manager.
Recognize overnight guests throughout their stay and provide a personalized level of hospitality.

The Rooms & Reservations Manager oversees the lodging operation and establishes front desk procedures. The Lead Host helps execute those standards during evening hours.

Events & Property Awareness

Because the host stand/front desk is a central point of contact for the entire property, the Lead Host should begin each shift knowing what is happening throughout 1754 House.

This includes:

Private events
Weddings
Restaurant events
Live music
Overnight groups
Room blocks
VIP guests
Special arrivals

Work closely with the Sales & Events Manager to understand private events taking place on the property and properly direct arriving guests.

Communication & Pre-Meal

Participate actively in pre-meal and be prepared to communicate:

VIPs
Repeat guests
Celebrations
Large parties
Allergies and special requests
Overnight guests dining with us
Event-related reservations
Important property information

The Lead Host helps ensure information moves effectively between the restaurant, inn, and events teams.

Leadership

The Lead Host provides leadership and direction to the evening host team while remaining a hands-on member of the operation.

Responsibilities include:

Help train and develop hosts.
Reinforce reservation and front desk procedures.
Assign responsibilities during service.
Maintain professional standards at the desk.
Identify problems early and communicate them to the appropriate manager.
Step in wherever necessary to keep the guest experience running smoothly.

What Success Looks Like

Restaurant and overnight guests receive a warm, confident welcome.
Inn check-ins are smooth, accurate, and professional.
Restaurant reservations and seating are organized and well paced.
Room keys and guest information are properly controlled.
Hosts understand both restaurant and inn responsibilities.
VIPs, repeat guests, and special occasions are recognized.
Communication between restaurant, lodging, and events is clear.
The combined host stand/front desk remains organized and professional throughout the evening.
Guests feel that they were expected and that the team was prepared for their arrival.

The Heart of the Position

The host stand/front desk is one of the most important guest touchpoints at 1754 House.

For a restaurant guest, it may be their first impression of dinner.

For an overnight guest, it may be their first impression of their stay.

For a wedding or private event guest, it may be the first person they ask for direction.

The goal is simple:

Every guest should feel expected, welcomed, and cared for from the moment they walk through the door.

Pay: $20.00 - $24.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

reservations manager jobs in new britain ct

Lead Host & Evening Guest Services

Marine Engineering Coordinator

Corporate Travel and Event Advisor

Host-West Hartford

Guest Service Agent

Host

Office Administrator

Reservation Manager

Front Desk Agent

Administrative Assistant

Occupancy Specialist, Squire Village

Front Desk Manager

Weekend Night Auditor

Hotel Front Desk Agent

Concierge (777 Main Street)

Assistant General Manager

Sales Manager

Sales Manager – Weddings & Special Events

Senior Program Director

Leasing Consultant, Squire Village

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