Top 42 Customer service representative Jobs in New Castle, Co

Client Support Associate II
Alpine Bank —Glenwood Springs, CO
- $21.50 - $26.50 an hour
- Microsoft Excel
- Research
- Mid-level
Call Center Agent - Full Time
Glenwood Hot Springs Resort —Glenwood Springs, CO
- $21.50 - $23.50 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- English
- Dental insurance
- Vision insurance
Customer Service Representative - State Farm Agent Team Member
Jesse Dalton - State Farm Agent —Rifle, CO
- $35,000 - $42,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Customer Service Associate I
Family Dollar —Silt, CO
- $15.16 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative - State Farm Agent Team Member
Rodrigo Marquez - State Farm Agent —Glenwood Springs, CO
- $18 - $20 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
Subaru Internal Advisor/Customer Service Specialist
Phil Long Subaru of Glenwood Springs —Glenwood Springs, CO
- $40,000 - $50,000 a year
- Full-time
- Dealership
- Computer literacy
- Writing skills
- Health savings account
- Health insurance
Quick Apply
Customer Service Associate I
Dollar Tree —Carbondale, CO
- $15.16 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Pharmacy Customer Service Associate
Walgreens —Glenwood Springs, CO
- $17 - $19 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Korean Bilingual Customer Service Representative - $19.50/Hour - Work at Home
ibex —United States
- $19.50 an hour
- Weekends as needed
- Remote
- 18 years or older
- HIPAA
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply

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Client Support Associate II

Alpine Bank -
Glenwood Springs, CO

Apply Now

Job Details

$21.50 - $26.50 an hour

Qualifications

Microsoft Excel
Employee relationship building
High school diploma or GED
Productivity software

Full Job Description

General Purpose

With direction from the Wealth Management Officers and guidance from Client Support Associates III/IV staff, the Client Support Associate (CSA) II performs daily client service and Wealth Management Officer support. Responds to client requests, questions, and provides account information to clients and Wealth Management Officers.

Essential Duties/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Backs up the CSA I for directing incoming calls, greeting and directing clients and visitors.
Receives, opens, distributes, and processes mail and makes daily deposit, to back up CSA I.
Collects, stamps, and drops off outgoing mail, including client birthday cards and large client mailings, to back up CSA I.
Fields questions regarding Alpine Bank Wealth Management (ABWM) functions.
Facilitates client requests for deposits, transfers, trades and distributions.
Prepares account opening and closing documents to include checklist maintenance, document generation and client follow-up.
Provides account maintenance by requesting and obtaining required documents from clients.
Schedules appointments and account reviews between client and Wealth Management Officers.
Conducts Annual Account Reviews with help from staff which includes AAR administrative question completion, flagging maintenance concerns and participating in administrative AAR meetings.
Provides Memorandum Ticklers to Management.
Learns ABWM processes, procedures, customer service standards, and organization.
Works to develop strong interpersonal relationships with other CSAs, Operations Associates, Investment Associates, Officers, clients, and bank staff.
Develops a basic understanding of operating systems including Global Wealth Enterprise Solution.
Regular and reliable on-site attendance is required as an essential function of this position.
Performs other duties as assigned.

Employees are held accountable for all duties of this job.

Job Qualifications

Knowledge, Skills, and Ability:

General knowledge of investing and finance concepts including ABWM’s portfolios and investment vehicles.
Excellent written and verbal communication skills.
Superior interpersonal, organizational and client services skills.
Strong computer skills including proficiency in Microsoft Suite (Word, Excel and PowerPoint), and internet research.
Ability to operate multi-line telephone system and fax machines.
Ability to manage difficult customer situations.
Strong ability and understanding the necessity of maintaining confidentiality.
Ability and willingness to solicit feedback to improve customer service.
Skill and ability to present numerical data effectively.
Ability and willingness to identify and resolve problems in a timely manner and to develop alternative solutions when needed.
Ability to balance team and individual responsibilities, adapt to changes in the work environment, manage competing demands, prioritize and plan work activities, and follow instructions.

Education or Formal Training:

High School Diploma or General Education Diploma (GED) equivalent required.

Experience:

Previous work as a Client Support Associate I or similar in a banking environment is preferred.
Experience in wealth management and/or financial planning industry is preferred.
Proficiency in Microsoft Word, Excel, PowerPoint, internet research abilities, and strong communication skills required.
Prior customer service experience is required.
An equivalent combination of education and experience may be substituted on a year-to-year basis.

Working Conditions

Working Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Activities:

These are representative of those which must be met to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This is largely a sedentary role; however, some filing is required; it would require the ability to reach for and lift files, open filing cabinets and bend or stand on a stool as necessary. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee may have to lift up to 25 pounds.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Starting Rate of Pay is from $21.50 to $26.50 per hour, depending on experience.

For an overview of our employee benefits please visit: Alpine Bank Careers Page (https://www.alpinebank.com/who-we-are/careers.html)

Position anticipated to close August 31, 2026, or until filled.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer service representative jobs in new castle, co

Client Support Associate II

Call Center Agent - Full Time

Customer Service Representative - State Farm Agent Team Member

Customer Service Associate I

Customer Service Representative - State Farm Agent Team Member

Subaru Internal Advisor/Customer Service Specialist

Customer Service Associate I

Pharmacy Customer Service Associate

Korean Bilingual Customer Service Representative - $19.50/Hour - Work at Home

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