Schulte Hospitality Group is seeking a dynamic, service-oriented Retail Associate to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Hospitality Group, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Hospitality Group provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
- Work Today, Get Paid today, with Daily Pay!
- Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
- Multiple Health Insurance and Life Insurance options
- 401k Plan + Company Match
- Paid Parental Leave
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
- Greet customers in a friendly and professional manner.
- Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to patrons;
correctly customizes orders as requested.
- Describes product details to customers.
- Receives and processes customer payments.
- Serves prepared foods and baked goods including donuts, biscotti, muffins, or bagels.
- Ensures customer service stations are properly stocked with paper products or beverage
preparation items.
- Cleans and sanitizes all equipment, utensils, dishes, and work areas.
- Cleans and sanitizes service and seating areas.
- Ensures proper functioning of freezers, refrigerators, and heating by routinely checking
temperatures in that equipment.
- Stocks supplies or retail products; may inventory, order, or receive products as directed
- Assist customers with locating products and answering product-related questions.
- Operate cash registers, handle transactions, and process payments accurately.
- Maintain a clean, organized, and visually appealing sales floor.
- Stock shelves, replenish merchandise, and monitor inventory levels.
- Assist with receiving and unpacking deliveries.
- Promote sales, special offers, and loyalty programs to customers.
- Handle customer complaints or direct them to the appropriate manager.
- Follow store procedures for opening, closing, and security.
- Collaborate with team members to meet sales goals and customer satisfaction targets.
EDUCATION AND EXPERIENCE
- High school diploma or equivalent (GED) preferred
- Additional training in retail, customer service, or sales is a plus but not required
KNOWLEDGE, SKILLS AND ABILITIES
- Basic knowledge of retail sales principles and customer service practices
- Strong communication and interpersonal skills
- Ability to operate a cash register and handle transactions accurately
- Knowledge of point-of-sale (POS) systems and basic computer use
- Ability to work in a fast-paced environment and multitask effectively
- Strong problem-solving skills and attention to detail
- Ability to stand for extended periods and lift up to 50 lbs
- Team player with a positive attitude and willingness to learn
- Ability to follow directions and store procedures accurately
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays
- The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
- Schulte Hospitality Group is an Equal Opportunity Employer.
Compensation: 16.50-18.00
