Top 17 Hotel front desk supervisor Jobs in New Hampshire

Rooms Manager
Omni Hotels & Resorts —Bretton Woods, NH
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
Front Office Supervisor
Courtyard Manchester —Manchester, NH
- Full-time
- Computer literacy
- Mid-level
- Hotel
Front Office Supervisor
Courtyard by Marriott —Concord, NH
- Weekends as needed
- Background check
- Basic math
- Pass drug screening
Quick Apply
12d
MANAGER - ROOM GS
DoubleTree Manchester Downtown —Manchester, NH
- Full-time
- Hotel
- Supervising experience
- Team management
- Free parking
- Health insurance
Quick Apply
3d
Assistant Front Office Manager
Omni Hotels & Resorts —Bretton Woods, NH
- Weekends as needed
- Computer literacy
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
Housekeeping Office Coordinator
Omni Hotels & Resorts —Bretton Woods, NH
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
11d
Guest Service Manager
Omni Hotels & Resorts —Bretton Woods, NH
- Weekends as needed
- Computer literacy
- Writing skills
- English
- Health savings account
- AD&D insurance
Quick Apply
3d
Guest Services Supervisor
North Conway Grand Hotel —North Conway, NH
- $23 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
9d
Housekeeping Manager
Omni Hotels & Resorts —Bretton Woods, NH
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
Hotel Front Office Manager
Hilton Garden Inn North Conway, NH —North Conway, NH
- $18 - $20 an hour
- Full-time
- Inventory management
- Writing skills
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Night Auditor/Laundry Attendant ($500 Hiring Bonus!) - Residence Inn Portsmouth
Colwen Management Inc —Portsmouth, NH
- Weekends as needed
- Inventory management
- Residential
- Hotel
- Health insurance
- Dental insurance
Quick Apply
9d
Guest Service Manager
Baywood Hotels Inc —Portsmouth, NH
- Full-time
- Spanish
- Microsoft Excel
- Merchandising
- On-the-job training
Quick Apply
Night Audit (Part-Time)
Courtyard Lebanon - Hanover —Lebanon, NH
- $19 an hour
- Part-time
- Sales
- Writing skills
- Mid-level
Quick Apply

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Rooms Manager
Omni Hotels & Resorts —Bretton Woods, NH
Handle guest complaints, maintaining a satisfactory impression with the guest on resolving any complaints. Displays a positive, upbeat and professional demeanor…
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Assistant General Manager
Springhill Suites Manchester —Manchester, NH
The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest…
4d

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Front Desk Agent
Lexington Hotel Group —Columbus, OH
Answers incoming telephone calls professionally, following the hotel and/or brand expectations regarding phone etiquette. This is not an employment contract.
$17 - $18 an hour
Quick Apply
4d
Operations Supervisor
Courtyard Columbus Easton —Columbus, OH
Establish credit control with guests, monitor high balances and cash handling procedures. Utilize findings to put actions in place to eliminate future guest…
From $20 an hour
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4d

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Rooms Manager

Omni Hotels & Resorts -
Bretton Woods, NH

Quick Apply

Job Details

Full-time

Benefits

Health savings account
AD&D insurance
Paid holidays
Relocation assistance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Staff supervision
Hotel housekeeping management
Front desk

Full Job Description

Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. The resort is home to award-winning alpine and Nordic skiing at Bretton Woods - the state’s largest ski area which is consistently recognized among the best for snow quality, grooming and service. A famed Donald Ross-designed Golf Course, nature-inspired Spa and year-round Canopy Tour add to our wide variety of world-class activities, adventure and wellness offerings, attracting guests from around the globe all year long.

Omni Mount Washington Resort & Spa and Bretton Woods Ski Area associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa and Bretton Woods Ski Area may be your perfect match.

What’s in it for me?

Perks:

$1,000 Sign- On Bonus (terms & conditions apply)
Relocation Assistance for salaried Managers relocating 50+ miles away
Long- Term Housing Options Available
Guest gym access
6 Paid Holidays
Weekly pay cycle
Complimentary meals in cafeteria

Benefits

Comprehensive healthcare coverage with options for medical, dental, and vision plans.
Paid time off for relaxation and rejuvenation.
Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
A great voluntary benefits program that includes critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
Support services including an Employee Assistance Program (EAP)

Resort Discounts

Complimentary Bretton Woods season pass (terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status)
25% off Food & Beverage (excluding alcohol)
25% off Retail
25% off Spa Services
Discounts on Ski & Golf Rentals, Canopy Tours, and other activities

Overview:
To ensure that all Housekeeping, Laundry, and/or Front Office areas are operating efficiently. Work closely with the other Rooms Managers to ensure the business needs of the resort are met.

Responsibilities:Overall:

Attend and assist with the Monthly department meetings.
Sign off on payroll, ensuring all coding is accurate, PTO sheets turned in, manual time sheets turned in and detail reports are signed and turned in.
Assist with scheduling for the department.
Cover supervisor duties as needed.
Continued training of associates as needed.
Assist in performing monthly 1-on-1 staff meetings.
Facilitate evening department stand up meetings with the evening associates.
Assist in the interviewing and hiring process
Perform Coaching and Counseling of staff as needed.
Displays a positive, upbeat and professional demeanor with all guests and associates
Assist with all supply inventories.
Maintain property to Omni standards
Responds quickly and urgently to all guest requests
Conducts Moments of Service success checklists on a daily/weekly basis
Ensure all Safety Policies and Procedures are followed and adhered to.
Attends weekly forecast and operations meeting

Housekeeping:

Primary focus on public area cleanliness and turndown service.
Manage the Supervisors and all daily operations of the team.
Daily Medallia Board is posted and Shared with Associates.
Manage the 100 point inspection process.
Monitor Medallia guest room cleanliness scores.
Conducts guestroom inspection checklist on daily/weekly basis
Conducts Rooms control to update personal preference profiles
Conducts inspections of stayover service and turndown service
Conducts inspections of public areas
Works with lobby attendants to maximize efficiency and quality of work.

Laundry:

Turns on/checks for on status of the iron and makes sure it is in good operations condition (wax, etc.)
Checks all washing machines and dryers to ensure they are in good working condition.
Assign all Laundry associates to their stations when they check-in for the day
Keeps count and records of all items processed.
Personally supervises the spotting and washing of all stained linens/terry.
Recommends linen to be converted to rags when necessary.
Fills in a station with connective action if a Laundry associate is absent.
Oversees the delivery of linens to Food & Beverage and guestroom floors.
Responsible for the correct folding of all items. Sets priorities for the linen runners in loading and delivery to floors.
Inspects all linen before it leaves the Laundry.
Responsible for Laundry associate morale, absenteeism and daily production.
Responsible for proper station rotation during the day.
Responsible for communication with Housekeeping Assistant, Room Service Manager, Restaurant Manager, Convention Service Manager for all daily specials and weekly/monthly requirements.
Responsible for all monthly linen inventories
Responsible for daily/weekly/monthly payroll, chemical and assorted operating costs.
Before leaving each day, make sure all areas are clean, safe, and hazard free and linen is covered and everything is securely locked.

Front Office:

Ensure registration cards are completed.
Ensure all needed reports are run.
Continually train Front Desk associates.
Communicate with department managers on continuing basis. Especially the communication with Night Audit each evening/morning.
Handle guest complaints, maintaining a satisfactory impression with the guest on resolving any complaints.
Be very familiar with the hotel computer system for training maintenance and trouble shooting.
Complete weekly supply inventories to ensure adequate pars of such.
Complete rate discrepancy report and make needed changes.
Block/assign applicable arrivals for the following day; i.e. V.I.P.'s, ESP's, Special Requests, etc.
Prepare group information sheets.
Complete check-out with balance report.
Complete credit check daily.
Complete Moment of Service Audits
Adhere to all Systems & Controls of the Front Desk and appropriate areas of responsibilities.

Qualifications:

Three to Four years’ experience in Front Office/Housekeeping/Guest Services, including at least two years supervisory experience, required.
Knowledge of Opera, Kronos, and Alice are preferred
Must be able to stand and walk for an extended period of time or for an entire shift
Must be able to move, lift, carry, push, pull objects up to 50 lbs.
Must be available to work flexible hours to include nights, weekends, and holidays.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].

Quick Apply

Refine Your Search

hotel front desk supervisor jobs in new hampshire

Rooms Manager

Front Office Supervisor

Front Office Supervisor

MANAGER - ROOM GS

Assistant Front Office Manager

Housekeeping Office Coordinator

Guest Service Manager

Guest Services Supervisor

Housekeeping Manager

Hotel Front Office Manager

Night Auditor/Laundry Attendant ($500 Hiring Bonus!) - Residence Inn Portsmouth

Guest Service Manager

Night Audit (Part-Time)

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