Position Summary
The Logistics Coordinator serves as the operational command center for MDK Zerolandfill's transportation - logistics network. This position is responsible for planning, coordinating, and optimizing all transportation activities while ensuring superior customer service, operational efficiency, regulatory compliance, and cost control.
As a critical positions within the organization, the Logistics Coordinator is responsible for managing the movement of materials from suppliers to processing facilities and customers across the country. This individual works closely with sales, warehouse operations, accounting, maintenance, customers, vendors, and transportation partners to ensure every shipment is executed accurately, safely, and profitably.
Success in this role requires exceptional organizational skills, strong analytical thinking, outstanding communication abilities, and the capacity to make sound decisions in a fast-paced environment where priorities can change quickly. The ideal candidate is proactive, detail-oriented, solution-focused, and committed to continuous improvement.
Key Responsibilities
Transportation & Dispatch Management
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Plan, schedule, and coordinate all inbound and outbound freight.
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Optimize routing to maximize efficiency, minimize transportation costs, and improve equipment utilization.
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Schedule pickups, deliveries, trailer exchanges, and customer service requests.
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Coordinate company drivers and third-party carriers to ensure on-time service.
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Monitor daily transportation activities and proactively resolve delays or service disruptions.
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Balance freight opportunities with available equipment and driver capacity.
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Maintain accurate driver schedules and dispatch records.
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Ensure all dispatch documentation is complete prior to driver departure.
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Prepare and distribute Bills of Lading, shipping documents, manifests, weight tickets, and required transportation paperwork.
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Monitor shipment status from dispatch through final delivery.
Fleet & Equipment Coordination
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Coordinate preventive maintenance schedules for company trucks, trailers, forklifts, compactors, balers, and transportation equipment.
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Work closely with maintenance personnel to minimize equipment downtime.
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Track trailer locations and equipment utilization.
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Schedule repairs and emergency maintenance when required.
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Monitor fleet availability and communicate equipment needs to management.
Customer & Supplier Relations
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Serve as the primary point of contact for transportation-related communication.
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Provide timely updates regarding shipment status, pickup schedules, and delivery expectations.
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Develop and maintain strong relationships with suppliers, customers, carriers, and service providers.
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Resolve transportation issues professionally while maintaining a high level of customer satisfaction.
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Communicate effectively with all levels of management, operations personnel, warehouse staff, and customers.
Operational Excellence
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Identify opportunities to reduce freight costs while improving service levels.
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Analyze transportation trends and recommend process improvements.
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Develop standardized dispatch procedures and best practices.
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Continuously evaluate transportation efficiency, routing, scheduling, and equipment utilization.
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Assist in developing scalable logistics processes that support company growth.
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Participate in strategic planning related to transportation operations.
Administrative Responsibilities
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Maintain accurate transportation records and freight documentation.
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Update dispatch software, spreadsheets, and transportation tracking systems.
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Verify freight bills, invoices, weights, and shipment documentation for accuracy.
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Reconcile transportation paperwork with accounting to ensure proper billing and payment.
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Assist with month-end transportation reporting and operational metrics.
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Track transportation costs and identify cost-saving opportunities.
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Maintain organized electronic and physical transportation files.
Inventory & Operational Support
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Assist with scheduled inventories and trailer audits.
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Coordinate transportation activities with warehouse operations.
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Monitor inventory movement to ensure timely customer service.
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Assist sales personnel with transportation planning and customer logistics needs.
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Support operational projects and special assignments as required.
Regulatory Compliance & Safety
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Maintain working knowledge of Department of Transportation (DOT) regulations.
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Ensure transportation activities comply with applicable federal, state, and local regulations.
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Verify drivers possess required documentation.
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Promote a culture of safety throughout transportation operations.
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Assist in maintaining transportation compliance records.
Leadership Expectations
The Logistics Coordinator is expected to be a leader within the organization by:
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Demonstrating professionalism in every customer interaction.
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Taking ownership of transportation operations.
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Making sound decisions under pressure.
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Anticipating problems before they impact customers.
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Collaborating across all departments.
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Supporting continuous improvement initiatives.
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Maintaining confidentiality of company and customer information.
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Promoting teamwork and accountability.
Required Knowledge, Skills & Abilities
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Strong knowledge of transportation, logistics, dispatching, and freight coordination.
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Excellent customer service and relationship management skills.
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Strong analytical and critical-thinking abilities.
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Exceptional organizational and time-management skills.
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Ability to manage multiple priorities simultaneously.
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Ability to make sound decisions under pressure.
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Excellent written and verbal communication skills.
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High attention to detail and accuracy.
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Strong problem-solving skills.
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Ability to work independently while supporting a collaborative team environment.
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Strong mathematical aptitude and data analysis skills.
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Ability to read maps, understand routing software, and optimize transportation routes.
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Working knowledge of Microsoft Office, with advanced proficiency in Microsoft Excel.
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Experience using transportation management systems, dispatch software, and GPS tracking systems, software is preferred.
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Ability to quickly learn new software and technology platforms.
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Knowledge of freight classifications, carrier management, Bills of Lading, shipping documentation, and transportation terminology.
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Working knowledge of DOT regulations and transportation compliance.
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Strong negotiation skills with freight carriers and transportation vendors.
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Ability to remain calm, professional, and customer-focused during high-pressure situations.
Minimum Qualifications
Experience
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Minimum of three (3) years of transportation dispatch, logistics coordination, fleet management, or transportation operations experience.
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Experience coordinating multiple drivers, trailers, and customer schedules.
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Supervisory or leadership experience preferred.
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Experience in the recycling, manufacturing, transportation, or industrial services industry is preferred.
