SMS is part of the Alliant family of companies. SMS is a full-service insurance marketing organization (IMO) dedicated to helping independent insurance agents leverage time, make more money, and put their business in a position of distinction. With products and agents in all 50 states, SMS offers the industry's most complete IMO experience. We support every facet of an agent's business, from our comprehensive senior product portfolio to our technology, services, and marketing programs.
SUMMARY
Responsible for maintaining the Company's commission system and processes and handling aspects of commission processing for our branch offices and field force.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Commissions Systems: Act as the first point of commission escalation for the Company having contact and relationships with internal and external partners; Conduct ad hoc and scheduled trainings; Facilitate special compensation arrangements; Manage commission data; Reconcile bank deposits from carriers and partners, the import data into our commission system, expected revenue from carriers and compensation components paid out.
Commissions Processing: Source, import, and manage commission information and data needed to process commissions; Reconcile entries and review information to ensure accurate entry of all items; Handle research tasks and error resolution to resolve problems that arise; Work with all parties on commission related issues and inquiries; Maintain integrity of accounting data; Provide phone, email and system support related to commissions; Work with designated technology resources for the commission systems; Provide ongoing assistance to support improvement within the commissions department.
Special Projects: Work collaboratively with fellow staff to advance the values and mission of Futurity First by serving on relevant internal and external committees; Assists with special projects/assignments as requested by members of management.
Performs other duties as assigned by management.
QUALIFICATIONS
EDUCATION / EXPERIENCE
Bachelor's Degree or higher in Finance, Accounting, or Business
Three (3) or more years of commission experience with an insurance carrier or securities broker/dealer or experience calculating bonus/commission payments
SKILLS
Knowledge of the general industry procedures, standards, systems, resources, practices and terminology.
Knowledge of insurance services industries.
Knowledge of general office forms, processes and procedures.
Working knowledge of federal, state and local laws as well as industry regulations.
Knowledge of using a variety of computer software applications, especially Microsoft Suite and MS Outlook software.
Skill in negotiating and problem solving to resolve internal and external conflicts.
Proficient computer skills (Microsoft Suite, MS Outlook, Adobe Acrobat software preferred).
Skill in working effectively with inbound and outbound callers/customers.
Skill in the use of office equipment including computer, fax, printer, scanner, telephone system, etc.
Skill in maintaining effective working relationships with all customers, employees and the general public.
Skill in working effectively with other company departments, internal marketing staff, home office personnel and agents.
Ability to approach and communicate with a wide range of personalities in a professional and courteous manner.
Ability to communicate effectively, both orally and in writing, in a constructive manner.
Ability to maintain a high level of organization and attention to detail while remaining flexible and responsive when faced with multiple urgent requests.
Ability to read, write and communicate English effectively.
Ability to work independently, exercise independent judgment, make and execute decisions.
Ability to actively contribute to team effort.
Ability to be patient under frustrating circumstances and demonstrate controlled emotional affect in difficult situations.
Ability to maintain all company policies, including all confidentiality and safety policies.
Ability to engage in effective interpersonal interaction, verbal communication and written communication.
Strong verbal and written proficiencies of the English language is required and bilingual (Spanish and English) preferred
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We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.
For immediate consideration for this position, please click on the "Apply" button.
Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.
Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to
[email protected]
For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits
