Top 60 Front desk manager Jobs in New Haven, Ct

Front Office Manager
The Blake Hotel —New Haven, CT
- Full-time
- Mid-level
- Hotel
- Bachelor's degree
Quick Apply
9d
Store Manager
Ross Stores —Hamden, CT
- $71,618 - $111,904 a year
- Weekends as needed
- 5 years
- Merchandising
- English
Guest Services Manager
Hotel Marcel —New Haven, CT
- Weekends as needed
- Mid-level
- Hotel
- Ability to lift 50 pounds
4d
Guest Service Representative - Grad New Haven
Schulte Hospitality Group —New Haven, CT
- $22.50 an hour
- Computer literacy
- Writing skills
- Office
- On-the-job training
Quick Apply
DentalTreatment Coordinator
Dental —Westport, CT
- From $25 an hour
- Full-time
- Dental office
- Mid-level
- 3 years
- Profit sharing
- 401(k)
Quick Apply
9d
Front Desk Associate
Planet Fitness —New Haven, CT
- $16.94 an hour
- Part-time
- Background check
- 18 years or older
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
Part-Time Office Secretary / Office Operations Associate (Mornings) | Elementary School | BTWA ES
Elevate Charter Schools —New Haven, CT
- $18 - $20 an hour
- Urgently hiring
- School experience
- Spanish
- Google Workspace
Quick Apply
3d
Administrative Assistant
SLR Consulting —Cheshire, CT
- $50,000 - $52,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health savings account
- Paid holidays
Lead Front Desk Associate
Planet Fitness —Orange, CT
- $17.44 an hour
- Weekends as needed
- Background check
- 18 years or older
- Management
- Health insurance
- Dental insurance
Quick Apply
10d
Hotel Front Desk Agent
Hampton by Hilton North Haven —North Haven, CT
- $17 - $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
1d
Overnight Front Desk Associate
Planet Fitness —Orange, CT
- $17.44 an hour
- Part-time
- Background check
- 18 years or older
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
8d
Sales Associate
Orangetheory - Franchise #0115 —Hamden, CT
- $17 - $19 an hour
- Part-time
- Communication skills
- Marketing
- Entry level
- 401(k)
- Employee discount
Quick Apply
Patient Service Representative - Outpatient Rehab (Per Diem)
The Hospital of Central Connecticut —North Haven, CT
- Per diem
- Bilingual
- High school diploma or GED
- Clinic
Quick Apply
22h
Lead Salon Coordinator/ Front Desk Manager
Jessica's Color Room Salon —Cromwell, CT
- $22 - $28 an hour
- Full-time
- Mid-level
- In-person
- Paid training
- 401(k)
Quick Apply
Patient Service Front Desk Coordinator
Clarivision —Cheshire, CT
- $18 - $22 an hour
- Full-time
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
11d
Assistant General Manager
Courtyard by Marriott - Shelton CT —Shelton, CT
- $60,000 - $70,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
1d
Senior Assistant Manager
Planet Fitness —New Haven, CT
- $21.44 an hour
- Full-time
- Bilingual
- Background check
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator
Family Vision Center - Stratford —Stratford, CT
- $17 - $25 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
2d
Patient Care Coordinator 1
Keplr Vision —North Haven, CT
- $18 - $21 an hour
- Full-time
- Computer literacy
- Clinic
- 1 year
Quick Apply
Office Manager
Archway Dental Partners —Fairfield, CT
- Full-time
- Dental office
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply

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front desk manager jobs near new haven, ct

Front Office Manager

The Blake Hotel -
New Haven, CT

Quick Apply

Job Details

Full-time
9 days ago

Qualifications

Team management

Full Job Description

About the Blake Hotel:

Located in the heart of downtown New Haven, The Blake Hotel blends modern luxury with warm, personalized hospitality. As a boutique hotel, we are committed to creating exceptional guest experiences through thoughtful service, attention to detail, and a collaborative team culture.

At The Blake, every team member plays an important role in delivering memorable stays for our guests. We value professionalism, integrity, innovation, and a genuine passion for hospitality. Whether you're welcoming guests, maintaining our beautiful property, or supporting operations behind the scenes, you'll be part of a team that takes pride in exceeding expectations every day.

If you are passionate about service, thrive in a fast-paced environment, and enjoy working alongside dedicated professionals, we invite you to build your career with The Blake Hotel.

About the Role:

The Front Office Manager at The Blake Hotel is responsible for overseeing the daily operations of the front office department, ensuring that guests receive exceptional service from check-in to check-out. This role involves managing a team of front desk staff by fostering a positive work environment that promotes teamwork and high performance. The Front Office Manager will also be tasked with developing and implementing policies and procedures that enhance guest satisfaction and operational efficiency. Additionally, this position requires regular interaction with guests to address any concerns and ensure their needs are met promptly. Ultimately, the Front Office Manager plays a crucial role in creating a welcoming atmosphere that reflects the hotel's commitment to excellence in hospitality.

Responsibilities:

Supervise and coordinate the activities of front office staff
Ensure that all guest inquiries and requests are handled promptly and professionally.
Develop and implement training programs for new staff to ensure high standards of service.
Conduct regular inspections of the front office area to maintain cleanliness and organization.
Direct and administer all Front Office operations to include, but not limited to:
- Guest service and registration (check-in/check-out)
- Room inventory and availability
- Guest service standards and initiatives
- Product quality
- Cost controls and overall profitability
- Systems use and management
- Policy and procedure implementation and enforcement
Ensure safety training and standards are maintained and procedures followed.
Ensure team members have current knowledge of:
- Hotel products
- Services
- Facilities
- Events
- Pricing and policies
- Local area and events
Monitor staff regularly to ensure highest quality of guest service is provided.
Responsible for creating Front Office Schedules according to hotel occupancy and keep track of any adjustments that needs to be made.
Complete staff schedule every Friday and approve hours in ADP by Monday morning for payroll
Investigate, document and respond to guest complaints in a timely manner.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Respond to emergencies on the hotel premises following established procedures.
Promote the hotel, facilities and services.
Maintain and control current and future room inventory, upgrades and special requests.
Run quarterly Front Office Meetings.
Ensure that daily reports are completed, such as:
- Night Audit Report - Daily
- Transaction Reconciliation Report - Daily
- Unbalanced Folios - Daily
- Exceeded Credit Limit - Daily
- Guest Complaint Log – When needed
- Expedia Reconciliation Report (Due end of day on the fourth of every mo.) - Monthly
Perform other related duties as assigned or required.
Implement marketing directed by Director of Sales and up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
Have a complete understanding of emergency systems and procedures.
Complete special projects in a timely manner as required for GM or Executive Committee.
Supervise all maintenance problems with sleeping rooms, keeping daily logs.
Log all phone problems, write work orders and sign receipts upon completion of work.
Ensures staff communicates effectively with the housekeeping team.
Checks printed registration cards against information on arrival report and rectifies any discrepancies.
Complete TA’s commission checks,
Complete Reconciliations monthly
Review Night Audit Report Daily
Order supplies as needed through procurement system and maintain par levels.
Respond to Booking.com/Expedia messages daily
At the end of the month complete monthly invoice box

Minimum Qualifications:

Position requires evening and weekend shifts
At least 1 year of hospitality industry experience and 1 year of managerial experience

Preferred Qualifications:

Bachelor's degree in hospitality management or a related field
Experience with hotel management software and property management systems.
Certification in hospitality management or customer service.

RMS is an Affirmative Action/Equal Opportunity Employer

Quick Apply

Refine Your Search

front desk manager jobs in new haven, ct

Front Office Manager

Store Manager

Guest Services Manager

Guest Service Representative - Grad New Haven

DentalTreatment Coordinator

Front Desk Associate

Part-Time Office Secretary / Office Operations Associate (Mornings) | Elementary School | BTWA ES

Administrative Assistant

Lead Front Desk Associate

Hotel Front Desk Agent

Overnight Front Desk Associate

Sales Associate

Patient Service Representative - Outpatient Rehab (Per Diem)

Lead Salon Coordinator/ Front Desk Manager

Patient Service Front Desk Coordinator

Assistant General Manager

Senior Assistant Manager

Patient Care Coordinator

Patient Care Coordinator 1

Office Manager

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