Top 148 Patient accounts representative Jobs in New Haven, Ct

Registration Assoc
Yale New Haven Health —New Haven, CT
- Full-time
- Hospital
- High school diploma or GED
- Computer skills
5d
Account Assistant 3, Claims
Yale University —New Haven, CT
- $28.43 an hour
- Overtime
- Hybrid work
- Microsoft Word
- Background check
- Current TB test
Account Assistant 4
Yale University —New Haven, CT
- $31.83 an hour
- Full-time
- Remote
- Background check
- Microsoft Excel
- High school
Senior Administrative Assistant
Yale University —New Haven, CT
- $31.83 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
14d
Office Assistant 3 - Case Management
Yale University —New Haven, CT
- $28.43 an hour
- Full-time
- Background check
- Anatomy knowledge
- Surgery
Physician Billing Representative - Full Time
Griffin Hospital —Derby, CT
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Free parking
Quick Apply
Medical Coding and Billing Assistant 1
Yale University —New Haven, CT
- $31.83 an hour
- Full-time
- Remote
- Background check
- Anatomy knowledge
- Microsoft Outlook
Patient Scheduler & Registrar Associate
Yale New Haven Health —Trumbull, CT
- Full-time
- Spanish
- Hospital
- Mid-level
Medical Assistant
Yale University —New Haven, CT
- $28.43 an hour
- Full-time
- Background check
- Vital signs
- Current TB test
12d
Senior Administrative Assistant, Division of Plastic Surgery
Yale University —New Haven, CT
- $31.83 an hour
- Full-time
- Hybrid work
- Background check
- Surgery
- High school
Associate Administrator 1
Yale University —New Haven, CT
- $68,000 - $120,500 a year
- Full-time
- Hybrid work
- Background check
- Office
- 3 years
6d
Patient Service Representative (PSC) - Cardiology
Hartford HealthCare Medical Group —Wallingford, CT
- Full-time
- Urgent Care
- High school diploma or GED
- Children
Quick Apply
Medical Billing Analyst
Midstate Radiology Associates —Wallingford, CT
- $21.50 - $27.70 an hour
- Full-time
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
Billing Department Call Center Administrative Assistant
Orthopaedic Specialty Group —Shelton, CT
- $21 - $23 an hour
- Full-time
- Entry level
Quick Apply
6d
Inside Sales Representative: CompHealth Perm
CHG Healthcare —Trumbull, CT
- $60,000 - $235,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid parental leave
- Health insurance
RN Psychiatric Clinical Supervisor (NIGHT SHIFT)
MASONICARE —Wallingford, CT
- Night shift
- Nursing
- Psychiatry
- RN License
Lab Account and Billing Representative
Griffin Hospital —Derby, CT
- Driver's License
- Organizational skills
- Associate's degree
Quick Apply
Patient Service Representative - Cardiology
Hartford HealthCare Medical Group —Stratford, CT
- Full-time
- Urgent Care
- High school diploma or GED
- Children
Quick Apply
Financial Assistant IV
Yale University —New Haven, CT
- $31.83 an hour
- Weekends as needed
- Hybrid work
- Background check
- Current TB test
- Word processing
Call Center Manager
Fair Haven Community Health Care —New Haven, CT
- Full-time
- Hybrid work
- Spanish
- 5 years
- HIPAA
- 403(b) matching
- Health savings account
Quick Apply

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Registration Assoc

Yale New Haven Health -
New Haven, CT

Apply Now

Job Details

Full-time
5 days ago

Qualifications

Computer operation
High school diploma or GED
Computer skills

Full Job Description

Overview:

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The Patient Access Registration Representative is responsible for performing complete registrations by verifying and securing all demographic and insurance information in a timely and accurate manner. Demonstrates the use of Super Service Behaviors to exceed the patient?s experience. Accountable for point of service collections; Ability to explain and answer registration related questions on demand. Perform duties that relate to incoming/outgoing referrals; registration work-ques; and other related responsibilities including answering telephones, follow-up calls, and scheduling appointments.

EEO/AA/Disability/Veteran

Responsibilities:

1. Ensures smooth functioning of all processes to promote a positive patient experience by acknowledging and receiving patients, physicians and visitors to the department following YNNH Standards of Professional Behavior. Exhibits a positive attitude as it relates to interaction with coworkers, performance of job responsibilities, and demonstrates a genuine interest in the proper performance of the job. Follows departmental guidelines. Begins and carries through the service recovery process when service was less than optimal.
2. Collects necessary patient demographics and insurance information when completing the registration process. Obtains required signatures and ensures appropriate authorizations are obtained. Documents account information and systems appropriately. Makes all attempts to collect copay and/or deductibles due at point of service. Informs patients of their financial responsibilities as it relates to benefits and non-covered balances.
3. Accurately and promptly schedules patients per department standards. Maximizes scheduling opportunities, filling all available slots with patient appointments. Demonstrates and applies sound knowledge of policies and procedures when performing all scheduling and registration functions. Perform duties that relate to incoming/outgoing referrals; actively work to resolve the patient account registration error work-que.
4. Answers phone in courteous, professional, and timely manner while identifying self and department. Responds to questions or needs, utilizes Epic in basket/telephone encounter functionality by recording appropriate information and promptly relaying messages to appropriate personnel.
5. Ability to acclimate, support, and promote technological efforts (i.e., kiosks, tablets, teleportivity) that will enhance the patient?s experience.
6. Performs all functions in accordance with established policies and procedures. Proactively addresses issues or processes and recommends solutions.
7. Crosstrain and able to complete expected job functions in at least one other department as directed by management team.
8. Able to communicate and escalate issues to management teams. Actively participates in all staff meetings, seminars, training sessions, and workgroups to advance departmental goals. Supports organizational and departmental goals as directed by management team.
9. Performs other duties as requested or required by manager.

Qualifications:

EDUCATION

High school diploma or GED; Associate degree preferred

EXPERIENCE

One (1) to two (2) years of work experience in a customer service environment, preferably in a hospital /physician office.

SPECIAL SKILLS

Self-directed, well organized and exhibiting excellent interpersonal and team-oriented skills with a strong ability to interpret insurance benefits and apply to hospital services. Basic computer skills and the ability to adapt to various programs/systems. Capable of balancing appropriate levels of intervention and partnering with clinical staff to ensure the highest quality of patient care.

Apply Now

Refine Your Search

patient accounts representative jobs in new haven, ct

Registration Assoc

Account Assistant 3, Claims

Account Assistant 4

Senior Administrative Assistant

Office Assistant 3 - Case Management

Physician Billing Representative - Full Time

Medical Coding and Billing Assistant 1

Patient Scheduler & Registrar Associate

Medical Assistant

Senior Administrative Assistant, Division of Plastic Surgery

Associate Administrator 1

Patient Service Representative (PSC) - Cardiology

Medical Billing Analyst

Billing Department Call Center Administrative Assistant

Inside Sales Representative: CompHealth Perm

RN Psychiatric Clinical Supervisor (NIGHT SHIFT)

Lab Account and Billing Representative

Patient Service Representative - Cardiology

Financial Assistant IV

Call Center Manager

I want to receive the latest job alert for patient accounts representative in new haven, ct

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