Top 819 Care specialist Jobs in New Haven Ct

Customer Care Specialist III
Saint Gobain —Orange, CT
- $64,500 - $105,300 a year
- Remote
- Research
- Mid-level
- 3 years
- Wellness program
- Commuter assistance
Quick Apply
1d
Social Worker
Yale New Haven Health —New Haven, CT
- Full-time
- Hospital
- Computer literacy
- Mid-level
6d
Patient Access Specialist 9:30am-6pm M-F
Griffin Hospital —Derby, CT
- Monday to Friday
- High school diploma or GED
- Organizational skills
- ER
Quick Apply
Family Support Specialist: REGIONS-Site Secure Residential Treatment Program
Community Partners in Action —Hamden, CT
- $28.24 an hour
- Weekends as needed
- Spanish
- English
- Residential
7d
Periodontist
42 North Dental —New Haven, CT
- $1,000 - $1,400 a day
- Part-time
- CPR Certification
- Dental office
- BLS Certification
- Health savings account
- Health insurance
Quick Apply
10d
Internal Medicine Veterinary Technician
Central Hospital for Veterinary Medicine —Guilford, CT
- From $26 an hour
- Full-time
- Background check
- Inpatient
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Veterinary Technician- Overnight
Central Hospital for Veterinary Medicine —North Haven, CT
- From $26 an hour
- Part-time
- BC/BE
- Mid-level
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
Associate Veterinarian - Small Animal
Ridgehill Animal Hospital, PC —North Haven, CT
- Part-time
- Background check
- Anatomy knowledge
- Surgery
- Health savings account
- Paid holidays
Quick Apply
4d
Validation Specialist
Brand-Nu Laboratories, LLC —Meriden, CT
- Full-time
- Mid-level
- Experience equivalent to degree accepted
- Communication skills
- Health savings account
- Health insurance
Quick Apply
14d
Oncology Area Business Specialist - Hematology - Upstate NY- Johnson & Johnson Innovative Medicine
Johnson & Johnson Services, Inc. —New Haven, CT
- $111,000 - $178,250 a year
- Full-time
- Background check
- 18 years or older
- Inventory management
- Paid holidays
- Parental leave
Internal Medicine Veterinary Assistant
Central Hospital for Veterinary Medicine —Guilford, CT
- From $18 an hour
- Full-time
- Background check
- Inpatient
- Outpatient experience
- Health savings account
- Paid holidays
Quick Apply
Physical Therapist
Elara Caring —West Haven, CT
- Full-time
- Management
- Up to 50% travel
- Physical & Rehabilitation Medicine
- Paid holidays
- Health insurance
Quick Apply
Physical Therapist
Connecticut Orthopaedic Specialists Pc —Trumbull, CT
- Full-time
- Physical & Rehabilitation Medicine
- 8 years
- Physical Therapy License
- Free parking
- Continuing education credits
Quick Apply
Family Time Specialist
Boys & Girls Village —Milford, CT
- $45,760 a year
- Weekends as needed
- Spanish
- Mid-level
- Driver's License
- Health savings account
- AD&D insurance
Quick Apply
9d
General Dentist
Mondovi Dental —Bristol, CT
- From $200,000 a year
- Monday to Friday
- Private practice
- CPR Certification
- Dental office
- Health savings account
- Disability insurance
Tumor Registrar
Middlesex Health —Middletown, CT
- Full-time
- Mid-level
- 3 years
- Quality control
- Tuition reimbursement
Licensed Clinical Psychologist
The Speech Pathology Group and Rehab Services of CT —Shelton, CT
- $95,000 - $110,000 a year
- Part-time
- Hybrid work
- Experience working with individuals with developmental disabilities
- Writing skills
- Clinic
- Health insurance
- Dental insurance
Quick Apply
Anesthesia Veterinary Technician
Central Hospital for Veterinary Medicine —North Haven, CT
- From $27 an hour
- Email
- Mid-level
- High school diploma or GED
- Operating room
- Continuing education credits
- Paid holidays
Quick Apply
Occupancy Specialist
Beacon Communities LLC —New Haven, CT
- Full-time
- Microsoft Excel
- Sales
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
Urgent Care Advanced Practice Provider (Per Diem)
Yale New Haven Health Urgent Care —Waterbury, CT
- $70 - $90 an hour
- Weekends as needed
- PALS Certification
- Urgent Care
- Mid-level
Quick Apply
14d

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Customer Care Specialist III

Saint Gobain -
Orange, CT

Quick Apply

Job Details

$64,500 - $105,300 a year
1 day ago

Benefits

Wellness program
Commuter assistance
Paid parental leave
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Cash balance pension plan
Pension plan
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Pet insurance

Qualifications

Quality control corrective actions
Customer relationship building
Client onboarding
Email customer support
Customer retention strategy
Defect resolution root cause analysis
Phone communication
Operations coordination
Triage
Defect analysis
Customer order taking
Logistics customer service
Process improvement
Research
Mid-level
Incident Escalation
3 years
Managing clients in a customer support role
Bachelor's degree
Sales quoting
Team training
Product management
Industry trends
Customer engagement
Collaboration with manufacturing teams
Logistics order management
Billing issue inquiries
Order issue resolution
Root cause analysis
Solution selling approach

Full Job Description

WHY DO WE NEED YOU?

The Customer Care Specialist III is a customer-focused professional who serves as a passionate advocate for customers while delivering exceptional service across multiple communication channels. This individual demonstrates empathy, patience, strong communication skills, and the ability to leverage technology effectively to provide clear information, guidance, and solutions.

The ideal candidate possesses a positive attitude, strong work ethic, willingness to learn, and a genuine commitment to helping customers. They play a critical role in building customer loyalty by ensuring every customer interaction aligns with company brand standards and service expectations. Responsibilities include working as a liaison for product management, manufacturing and sales to ensure customer satisfaction. Additional responsibilities include administrative functions vital to the retention of high value business. Incumbent in this role will need to be able to seamlessly put themselves in the customers' shoes and advocate for the customers when necessary.

Escalation Support

Primary triage for all customer issue escalations
Facilitate credit approvals for new customers and credit line increases for existing customers
Lead customer retention efforts through the use of effective problem-solving skills
Maintain extensive knowledge of our products and services as well as market trends in order to understand the customer's needs
Resolve all level customer complaints concerning billing, products or services rendered, by providing timely solutions to the customer, understanding when high level customers need further escalation to upper management.
Lead problem resolution efforts with Quality Assurance and other key departments to identify root cause and corrective action needed for future improvement to customer service
Facilitate internal communications to sales representatives, manufacturing team, and management as needed to improve customer service processes
Provide pricing and lead time quotations to customers in a timely manner

Customer Care

Provide exceptional customer service by actively listening to customers regarding the service we provide and finding the best solution for the customer
Clarify and promote the value proposition to our customers
Strategically navigate high level customers through their lifecycle within our organization and tools
Lead the onboarding of all new higher level customers through credit and other internal systems to ensure the order fulfillment process sets the right first impression for new customers
Clearly, consistently, and effectively communicate with customers by phone, email and/or in person to receive orders, cancellations, and changes in product(s) or to clarify needs and requirements
Assist the Customer Care Manager in guiding all customer care representatives in the execution of assigned tasks and ensuring that their services are of maximum satisfaction to the customer

Process Support

Identify necessary customer solutions and order management process changes through research, interactions and feedback
Implement identified process changes and improvements by ensuring proper training of customer care team members
Proactively identify problems that might arise from operations with the use of ethical procedures and professional judgment
Lead efforts to streamline the coordination of product shipments, expediting shipments, arranging pick-up of defective product, etc. with shipping department

IS THIS JOB FOR YOU?

What do you bring?

Bachelor's Degree or equivalent experience in Customer Care / Customer Service, any concentration
3-5 years experience with direct customer contact and communication - Required

A LITTLE MORE ABOUT US

Omniseal Solutions, part of Saint-Gobain, specializes in designing and manufacturing precision sealing and wear-control solutions for critical applications in extreme environments, including cryogenic, high-temperature/high-pressure, ultra-high vacuum, and tight-tolerance conditions. The company serves demanding global markets such as aerospace, automotive, power generation, semiconductor, life sciences, nuclear, industrial, and aviation industries.

As a business unit of Saint-Gobain—a 360-year-old Global 500 company—Omniseal Solutions combines the stability of a large multinational organization with the agility and entrepreneurial culture of smaller, innovative teams. Saint-Gobain is recognized globally as both a top employer and a leading innovator, driven by nearly 200,000 diverse employees collaborating worldwide. The organization emphasizes teamwork, problem-solving, and forward-thinking innovation to create solutions that improve lives and enable the world of tomorrow

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

This position is subject to export controls under the International Traffic in Arms Regulations (ITAR). Qualified applicants for the position must meet the ITAR definition of “U.S. Person” at 22 C.F.R. 120.15 as a: U.S. citizen, U.S. national, lawful permanent resident, or otherwise a protected individual (including for example refugees and asylees).

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at [email protected].

BENEFITS IN JOINING US

Pay Transparency:

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees' wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $64,500.00 to $97,500.00 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 8% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $ $69,600.00 to $105,300.00. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

Employees have the flexibility to choose the benefits that best fit their individual needs.

Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.
- Medical, Prescription Drug, Vision, and Dental Insurance
- Healthcare Saving Account and Flexible Spending Account options
- LiveWell Wellness Program
- Employee Assistance Program (EAP)
- Paid Time Off and Paid Parental Leave

Retirement and Protection - Helping to make the future life you want a reality.
- 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
- Company-provided Life Insurance, AD&D, Short-Term Disability
- Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance

Additional Benefits – Helping shape the experience and impact you want
- Commuter Benefits
- Group Legal
- Identity Theft Protection
- Auto and Home Insurance
- Pet Insurance and Discounts
- Back-up Child & Elder Care
- PerkSpot Employee Discount Program

Job Reference: USA15045

Quick Apply

Refine Your Search

care specialist jobs in new haven ct

Customer Care Specialist III

Social Worker

Patient Access Specialist 9:30am-6pm M-F

Family Support Specialist: REGIONS-Site Secure Residential Treatment Program

Periodontist

Internal Medicine Veterinary Technician

Veterinary Technician- Overnight

Associate Veterinarian - Small Animal

Validation Specialist

Oncology Area Business Specialist - Hematology - Upstate NY- Johnson & Johnson Innovative Medicine

Internal Medicine Veterinary Assistant

Physical Therapist

Physical Therapist

Family Time Specialist

General Dentist

Tumor Registrar

Licensed Clinical Psychologist

Anesthesia Veterinary Technician

Occupancy Specialist

Urgent Care Advanced Practice Provider (Per Diem)

I want to receive the latest job alert for care specialist in new haven ct

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