About Achievement First:
Change requires change agents. Across our growing network of high-performing public charter schools, our students in historically underserved communities enter our doors looking for a great education. We are looking for you. We are a network of innovators, of dedicated educators committed to pursuing excellence for ourselves and our students, of content nerds with a deep knowledge and love of subject matter, and of advocates with an unwavering commitment to inspiring all students to reach the high expectations that help them succeed.
We believe in the fierce urgency of now. In our classrooms, our students benefit from high-quality, rigorous and engaging instruction infused with a contagious enthusiasm for content and learning. Our students know they can and will achieve, and every day we work to provide them with opportunities for deep intellectual engagement across all subjects and content areas. Our students will graduate from top colleges and universities and then will have access to all of the life and leadership opportunities that flow from a great education. Our students will change the world.
About the Role:
The school-based operations team is a cornerstone of the Achievement First model and is designed to support the principal in non-instructional obligations so that they can focus almost exclusively on student achievement and the professional development of the teaching staff. The Student Services Manager is a critical member of the operations team, with dual responsibility for several aspects of the day-to-day administration of non-instructional student services and for ensuring data integrity across a number of AF systems. The Student Services Manager reports to the Director of School Operations and works regularly with data system product managers at the network support office.
Responsibilities of the Student Services Manager-Data will include but are not limited to:
Student Data and Information
- Manage and record new student enrollment and discharges using Achievement First's Student Information System (SIS).
- Ensure completeness and accuracy of student records in SIS through regular audits.
- Generate ad-hoc reports from the SIS for the school leadership team to monitor operational performance.
- Provide technical support to teachers using the SIS for attendance and gradebook.
- Oversee daily data entry for student discipline system.
- Manage operational logistics of student test administration, including distribution and collection of test materials.
- Produce academic and school culture reports (e.g., report cards, awards, scholar dollars).
Skills and Characteristics
- Belief in the Achievement First mission and educational model.
- Excellent written and verbal communication skills.
- Strong technical skills, with expertise in managing and manipulating databases and data sets.
- Proficient in MS Excel, MS Word, and MS PowerPoint.
Student Services
- Coordinate daily student food services, troubleshoot issues, and track meal consumption.
- Manage daily student transportation services, address issues, and conduct required emergency drills.
- Coordinate student health services, monitor health trends, and collaborate with nursing staff for student care.
Additional Characteristics
- Detail-oriented with a focus on creating memorable and impactful experiences for students and families.
- Detail-oriented with a focus on smooth and effective outcomes.
- Commitment to delivering quality internal and external customer service.
- Proactive initiative, capable of owning or facilitating project plans.
- Ability to thrive in a fast-paced, high-performing, and occasionally unpredictable environment.
- Maturity, humility, strong work ethic, sense of humor, and a "whatever it takes" disposition.
Educational Background and Work Experience:
- Bachelor's degree from an accredited 4-year institution is required.
- Minimum 2 years of data management experience or a similar environment.
- Experience with educational technology and digital learning models/applications, demonstrating a strong track record of program development and integration.
Compensation & Benefits:
Student Services Managers' salaries range from $62,896- $82,065 based on experience and location. Employees are eligible for benefits including medical, dental, vision, life insurance, a 403(b) retirement benefit package with a match, and paid Family Leave as regular full-time employees of Achievement First. The role is full-time and with an expectation of an average of 45 hours maximum per week.
Achievement First is an equal opportunity employer and an organization that values diversity. People from all diverse backgrounds are strongly encouraged to apply. Spanish language proficiency is a plus. You can learn more about diversity at Achievement First here: http://achievementfirst.org/about-us/diversity/
