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Overview
As a member of the Yale Conferences & Events (YC&E) department and reporting to the Senior Manager, Events, the Event Planner is responsible for securing revenue-generating programs, fortifying client relationships that enhance Yale’s academic and financial mission and identifying operational solutions that reduce overhead cost while producing greater operational efficiencies.
Initiates and develops all aspects of a conference, event or program budget, and works with the client to evaluate the appropriate price structure while managing interactions with internal and external service providers.
Advise clients regarding line-item expenses and ensure that funding sources are sufficient to cover the program budget. Create final forecasts, reconcile budgets for invoicing, and ensure all charges are accounted for, accurate and explained properly.
Manage delivery of all services contracted by YC&E working closely with Yale internal and external service providers including, but not limited to, Yale Hospitality, Media Services, Facilities, YPPS and Yale Police and Campus Security, as well as those provided by hotels, caterers, rental companies, and other community service providers.
Balance competing priorities to meet all program requirements in a timely manner and deliver quality results. Provide comprehensive on-site management as dictated by program needs.
Provide high level customer service to guests and clients, ensuring that respect, responsiveness, and professionalism is demonstrated and that key issues are addressed.
Work with department leadership to propose new business models and potentially pilot new programs which could enhance Yale’s revenue potential and increase level of services offered.
Recruit, hire, train, lead, and supervise program assistants and summer staff.
Carry out all aspects of program management, which includes, but is not limited to, client relations, compliance, risk management, housing assignments, registration, conference planning, processing, service orders, travel, database management and onsite coordination.
Cultivate and develop beneficial relationships with internal and external service providers and organizations. Communicate department’s on-going program activity to other Yale departments and community that may be affected.
Utilize Cvent and Salesforce event management database systems.
Required Skills and Abilities
1. Flexible, energetic, creative, entrepreneurial leader, with strong consensus-building skills. Talented problem solver. Excels in a fast-paced, results-oriented, customer service-focused setting. Highly proficient at managing multiple priorities while exceeding client expectations.
2. Proven ability to build and maintain influence and trust with a wide array of clients and constituencies and to work both collaboratively and independently in an organized and productive manner.
3. Strong written, editing, and oral communication skills; ability to think analytically and quantitatively to formulate budgets. Superior interpersonal and negotiation skills with ability to work with a range of individuals to adapt and exceed customer expectations.
4. Strong work ethic and ability to work in a team-oriented environment. Highly proficient at taking initiative, prioritizing, and meeting deadlines. Flawless attention to detail.
5. Highly proficient in utilization of various technologies and and/or willingness and ability to learn new online tools.
Preferred Skills and Abilities
1. Experience in a for-profit setting; advanced knowledge of hospitality industry; marketing, sales, and communications experience.
2. Familiarity with YC&E programs.
Principal Responsibilities
1. In support of the overall mission, plans, directs and oversees programmatic activities. 2. Develops, implements, and maintains operational policies and procedures. 3. Manages program communications; identifies outreach potential, and promotes philanthropic and collaborative support of the program. 4. Works closely with leadership, internal and external colleagues, and community residents to further develop and implement strategic plans. 5. Identifies, solicits, and cultivates community partnerships and collaborations to assist in the development and growth of the program. 6. Tracks all program activities and regularly informs leadership of progress on each initiative. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of missions, goals, and objectives. Develops metrics to identify and measure the success of the program. 7. Assists in identifying and evaluating potential future funding sources, and contributes to the submission of grants and contracts supporting the program, including the annual submission and writing of all content areas and budgetary sections of grant applications. 8. Develops and manages the program's operating budget. 9. Manages the administrative infrastructure of the program. Manages human resources including staffing and hiring, supervision, performance development, counseling and discipline, if warranted. Oversees and manages information systems, facilities, and space needs. 10. May perform other duties as assigned.
Required Education and Experience Bachelor's Degree in a related field and two years of related experience or an equivalent combination of education and experience.
Job Posting Date
06/15/2026
Job Category
Professional
Bargaining Unit
NON
Compensation Grade
Administration & Operations
Compensation Grade Profile
Associate (22)
Salary Range
$61,500.00 - $91,875.00
Time Type
Full time
Duration Type
Staff
Work Model
Hybrid
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer
Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.
