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Overview
Yale Summer Session (YSS) is among the leading university summer sessions, offering intensive courses in New Haven, online, and abroad for Yale College credit, as well as a range of specialized academic programs. Reporting to the Director of YSS, the Associate Director supports students at every stage of their YSS experience. The Associate Director leads student-centered outreach and recruitment efforts and formulates and implements a communications strategy for prospective, admitted, and current students via e-mail, mail, the YSS website, social media, and other channels. The Associate Director also provides direct student support by developing the framework for and managing the operations of the residential life program within the YSS Summer Colleges, in close collaboration with the Dean of International and Summer Programs for Yale College, the Director, and key campus partners.
The Associate Director:
Designs and executes strategic, student-focused outreach and recruitment initiatives that maintain YSS’s visibility among Yale College students and attract highly qualified visiting students, including coordinating e-mail, mail, and social media campaigns; managing web content development and updates; organizing and facilitating campus and off-campus outreach events and activities; and hiring, training, and supervising student outreach coordinators.
Oversees communications to admitted and current students that build enthusiasm for the YSS experience and convey essential orientation and logistical information, ensuring consistent YSS branding and adherence to University guidelines; and maintains appropriate alumni engagement and communications, including through newsletters.
In close collaboration with the Dean, the Director, and other campus partners, defines and drives a residential life strategy that advances YSS’s educational priorities, ensures student well-being and safety, and aligns with budgetary guidelines, and serves as the primary administrative lead for the YSS Summer Colleges during the summer, including hiring, training, and supervising the student residential life staff; conceptualizing and organizing student orientations, activities, and events to build community among students; administering the residential life budget and ensuring compliance with YSS and University financial policies and procedures; monitoring housing and dining numbers, assigning housing to residential students, with attention to any housing accommodations, and maintaining college and campus access profiles; coordinating housing check-ins and check-outs; supporting residential aspects of the First-Year Scholars at Yale Program; and collaborating with colleagues and resource units in YSS and across campus on student well-being and safety and to manage sensitive student situations and emergencies, serving on call at night and on weekends while YSS is in session.
Develops and applies methods to evaluate the effectiveness of outreach, recruitment, and communication strategies, and designs and executes assessment protocols to measure the quality of summer residential life operations, drawing on student experience surveys and other evaluative tools.
In addition, the Associate Director may assist with student outreach and communications related to Yale Study Abroad, including the Yale Study Abroad newsletter.
Performs other duties as assigned.
Some evening and weekend work is required, primarily while YSS is in session but also for recruitment events and student residential life staff training sessions. Some travel may be required for recruitment and professional development.
Required Skills and Abilities
1. Exceptional communication skills, both written and verbal, with the ability to engage and counsel students and stakeholders.
2. Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.
3. Proficiency in utilizing computer software applications such as Word, Excel, and PowerPoint.
4. Ability to work independently as well as collaboratively in a team-oriented environment.
5. Advanced interpersonal skills and the ability to maintain professionalism and confidentiality.
Preferred Skills and Abilities
1. Master’s degree and seven years of experience in higher education administration or an equivalent combination of education and experience.
2. Demonstrated experience in student support, health, and safety, preferably in a residential life or student affairs setting.
3. Experience training, supervising, and mentoring student staff.
4. Advanced proficiency using e-mail outreach platforms and CRM systems, e.g., Slate.
Principal Responsibilities
1. Plans and executes admission, financial aid, internship, and career services programs. Prepares and submits recommendations to admissions and financial aid committees. Plans and cultivates new corporate relationships to generate job opportunities both domestically and internationally. 2. Participates in long-range planning; recommends and contributes to the development of career services, financial aid, and admissions policies. 3. Provides guidance, advices and counseling on academic, admissions, financial , and career services matters to students and prospective students. Works with students, alumni and employers to identify existing and emerging employment opportunities. 4. Develops and analyzes statistical data to determine patterns and trends that impact and inform the direction of the admissions or financial aid. Conducts ongoing research on employment trends and evolving industry-specific recruiting and talent management needs. 5. Develops budgets and loan repayment schedules. 6. Develops systems for admissions and financial aid activities. Leads projects to continuously improve use of technology. 7. Writes publications to inform students of developments within financial aid and admissions offices. 8. Organizes and conducts corporate presentations, networking nights, and career fairs. Guide employers in developing and executing on-and off campus strategies for attracting University talent. 9. Supervises and trains a staff of exempt and non-exempt employees. 10. May perform other duties as assigned.
Required Education and Experience Bachelor’s Degree in a relevant field and five years of experience in a related area or an equivalent combination of education and experience.
Job Posting Date
07/28/2026
Job Category
Professional
Bargaining Unit
NON
Compensation Grade
Academic Administration
Compensation Grade Profile
Student Services Officer 4 (24)
Salary Range
$68,000.00 - $120,500.00
Time Type
Full time
Duration Type
Staff
Work Model
Hybrid
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer
Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.
