Top 3 technical associate Jobs in new haven ct

Help Desk Engineer
Connecticut Computer Service, Inc. —Plantsville, CT
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician - Middletown, CT/On-Site
Software Technology Inc —Middletown, CT
- Full-time
- Office
- Windows
- Children
Quick Apply

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Help Desk Technician - Middletown, CT/On-Site
Software Technology Inc —Middletown, CT
End user support - face to face and via telephone. Some interaction with other state agencies will be required to complete the required processing.
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TP- HELP DESK TECHNICIAN
TP Mechanical Contractors LLC —Columbus, OH
1-3 years of IT help desk or technical support experience. CompTIA Network+ or similar networking certification (a plus). Ability to walk job sites.
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Help Desk Analyst
Software Technology Inc —Columbus, OH
Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.). 2 Years experience documenting procedures.
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Help Desk Engineer

Connecticut Computer Service, Inc.
Plantsville, CT

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Job Details

Full-time
$50,000 - $60,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Employee discount
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Customer communication
Interpersonal skills
Customer service
Laptop (troubleshooting support)
Peripheral setup
English
Windows
High school diploma or GED
Driver's License
Computer hardware
Desktop (troubleshooting support)
Desktop applications
Computer networking
IT
Productivity software
Desktop administration
Peripheral hardware support
Operating system installation

Full Job Description

At CTComp, we’ve been delivering innovative IT solutions and exceptional customer service for over 40 years. We partner with businesses to provide technology services and support that help them thrive in today’s digital world. Our expertise covers everything from managed services and cloud solutions to infrastructure management and security. We pride ourselves on building strong, long-term relationships with our clients, based on trust, reliability, and a deep understanding of their business needs.

We are currently looking for a Help Desk Engineer to join our dynamic team. In this role, you’ll provide essential support to our clients by troubleshooting and resolving issues with their Windows operating systems and user applications. Our Help Desk Engineers deliver both remote and on-site services, ensuring our clients’ technology runs smoothly and efficiently.

Key Responsibilities:

Troubleshoot desktop and server operating systems, hardware, peripherals, and applications.
Install, configure, and support client desktops, laptops, devices, peripherals, and infrastructure components.
Provide exceptional customer service by owning and resolving issues from start to finish, both remotely and on-site.
Maintain professional communication with clients to ensure they feel supported and confident in the solutions provided.

What We’re Looking For:

Strong multi-tasking skills, with the ability to prioritize effectively in a fast-paced environment.
Excellent analytical abilities and problem-solving skills.
Strong verbal and written communication skills to explain technical issues clearly.
A customer-focused mindset, with the ability to build relationships and provide top-notch support.
High level of self-motivation and a proactive approach to work.
Flexibility to adapt to changing technologies and client needs.
Physical capability to lift up to 50 pounds.
Reliable transportation for occasional travel to client sites as needed.
A professional appearance and demeanor.

Must-Have Skills:

Hands-on experience installing, configuring, and troubleshooting Microsoft Windows operating systems.
Strong knowledge of Microsoft Office application support.
Proven experience troubleshooting and supporting hardware (desktops, laptops, and peripherals).

Bonus Skills That Make You Stand Out:

Advanced expertise with Windows 11 desktop and Windows Server 2019-2025 operating systems.
In-depth knowledge of Active Directory, Group Policy, DNS, and DHCP.
Experience with Microsoft 365 cloud services and applications.
Familiarity with networking fundamentals (routing, switching, subnetting).
Experience with Microsoft Hyper-V, VMware vSphere, Veeam Backup, Cove Data Protection, N-Able N-Central, Kaseya VSA, ConnectWise Manage, HPE ProLiant Servers, and Cisco Networking.

What You’ll Gain at CTComp:

A clear career path with opportunities for professional growth—this is more than just a job.
Continuous learning of new and innovative technologies.
Competitive salary, full-time benefits including medical/dental, and 401k.
An energetic and supportive team of professionals who genuinely love what they do.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan

Education:

High school or equivalent (Required)

Experience:

IT: 1 year (Required)

Language:

English (Required)

License/Certification:

Driver's License (Required)

Ability to Commute:

Plantsville, CT 06479 (Required)

Work Location: Hybrid remote in Plantsville, CT 06479

Quick Apply

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technical associate jobs in new haven ct

Help Desk Engineer

Help Desk Technician - Middletown, CT/On-Site

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