Top 117 Helpdesk technician Jobs in New Hyde Park, Ny

IT Helpdesk Technician
Construction & Realty Services Group —Lynbrook, NY
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Technician, IT Services
American Airlines —New York, NY
- $73,000 - $131,000 a year
- On call
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
4d
IT Support Technician I
East Coast Capital —Melville, NY
- $45,000 - $60,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Office
- Paid holidays
- Health insurance
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Jr. IT Configuration Technician
Ergonomic Group Inc. —Jericho, NY
- $40,000 - $50,000 a year
- Full-time
- Clean driving record
- Up to 50% travel
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Help Desk Technician
DISTRICT ATTORNEY KINGS COUNTY —Brooklyn, NY
- $61,174 a year
- Overtime
- Mid-level
- Office
- 3 years
- Loan forgiveness
10d
IT Support Technician
H2M architects + engineers —Melville, NY
- $24 - $34 an hour
- Full-time
- Mid-level
- Travel
- Military encouraged
- Health insurance
- Tuition reimbursement
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Help Desk Support Technician I
FORTUNE SOCIETY INC —Long Island City, NY
- $24.73 - $27.48 an hour
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
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Associate Helpdesk Technician
Tutor Perini Corporation —New Rochelle, NY
- $30 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
11d
IT TECHNICIAN
ATG Entertainment USA —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
IT Support Technician I/II
N Y C District Council Carpenters Welfare Fund —New York, NY
- $72,500 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Paid time off
Quick Apply
4d
Help Desk Support Technician II
FORTUNE SOCIETY INC —Long Island City, NY
- $30.22 - $32.97 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Quick Apply
IT Support Technician
Metro Vein Centers —New York, NY
- $60,000 - $72,000 a year
- Full-time
- Google Workspace
- Medical office experience
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Support Technician II
Westchester Medical Center —Valhalla, NY
- $29.30 - $36.82 an hour
- Full-time
- Hospital
- Word processing
- Mid-level
- Paid holidays
- Health insurance
IT Operations Technician
National Debt Relief, LLC. —New York, NY
- $26.50 - $29.00 an hour
- Full-time
- Remote
- Computer Science
- Computer literacy
- Mid-level
- Commuter assistance
- Paid parental leave
IT Support Specialist Hybrid Level 1-2 Part to Full time
Simiplex Solutions —White Plains, NY
- $22.00 - $31.67 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- Driver's License
- Paid training
- Paid time off
Quick Apply
10d
Desktop Support Technician
TSG Risk Management —New York, NY
- $70,000 - $80,000 a year
- 8 hour shift
- Mid-level
- Office
- Windows
Quick Apply
8d
NOC Technician I
TGIPOWER LLC —Brooklyn, NY
- $60,000 - $75,000 a year
- Full-time
- Office
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Managed Services Help Desk Technician
Hub Orion —New York, NY
- $60,000 - $65,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
8d
Information Technology Hourly IT Support Assistant - Part-Time
The City University of New York (CUNY) —New York, NY
- $24.48 - $27.68 an hour
- Part-time
- Writing skills
- English
- Mid-level
IT Helpdesk Technician
Elevate Technology Group —Manhattan, NY
- $60,000 - $70,000 a year
- Google Workspace
- Mid-level
- Office

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helpdesk technician jobs near new hyde park, ny

IT Helpdesk Technician

Construction & Realty Services Group -
Lynbrook, NY

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Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance

Qualifications

Phone communication

Full Job Description

General Summary:

The IT Helpdesk Technician will be flexible role responsible for some onsite service and support needs for our employees while also having long-term project coordination between our employees and Main Service Provider (MSP).

Success in this role will depend on good communication among fellow employees, your manager, vendors, and support resources such as our MSP.

Executive Summary Of Employer:

Construction & Realty Services Group, hereafter referred to as CRSG, is a construction management firm with several niche construction services provided under its extensive portfolio. CRSG is known to the public under its operational entities such as Domani Inspections, Domani Consulting, Construction Realty Safety Group, and plenty others. The employer provides administrative services to these B2B Companies such as Payroll, Billing, Accounts Payable, Analysis, Marketing, and IT. CRSG is an employer of about 50 administrative employees and 400-500 employees including its collective entities. Spread among several offices in both Midtown Manhattan & Southern Nassau County Long Island, you will be joining an organization of hardworking individuals focused on providing the best support services possible to our operations and, ultimately, our clientele.

Essential Duties and Responsibilities:

IT support relating to technical issues involving Microsoft's core business applications, as well as other implemented business solutions.
Work with current IT staff and current Main Service Provider to further the IT agenda of improvement & satisfaction of services delivered to our employees throughout our organization’s entities.
Troubleshoot current business systems including but not limited to Sage and TimberScan involving networking or error message-based instances to assist out users. Coordination with appropriate department if error is outside scope of IT Department.
Immediate Response support for end users
Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security
Coordinating communication with our employees as required: keeping them informed of incident progress and/or notifying them of impending changes.

Additional Duties and Responsibilities:

Ability to work in a team and communicate effectively with both direct supervisor, colleagues, and end users.
Escalate service issues to MSP that cannot be handled effectively with CRSG’s own resources.
Business awareness: specific knowledge of the entity and how IT relates to their business strategy and goals.
Document internal processes and procedures related to duties and responsibilities.
Responsible for entering time in Exaktime & submitting expenses (as necessary) via payroll’s latest procedure.
Review IT publications and online materials to remain up to date with current and future technologies emerging in the industry
Managing and reporting on allocation of IT budget
Designing training programs and workshops for staff
Developing and implementing IT policy and best practice guides for the organization
Developing, running, and sharing regular operation system reports with senior staff.

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional IT Certifications
Interpersonal skills: such as telephony skills, communication skills, active listening, and customer-care
Diagnosis skills of technical issues
Ability to multi-task and adapt to changes quickly
Technical awareness: ability to match resources to technical issues appropriately
Service awareness of all organization’s key IT services for which support is being provided
Understanding of support tools, techniques, and how technology is used to provide IT services
Self-motivated with the ability to work in a fast-moving environment

We offer a comprehensive benefit package that includes medical, dental, vision, FSA and 401(k). We are an equal opportunity employer.

Job Type: Full-time

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Refine Your Search

helpdesk technician jobs in new hyde park, ny

IT Helpdesk Technician

Technician, IT Services

IT Support Technician I

Jr. IT Configuration Technician

Help Desk Technician

IT Support Technician

Help Desk Support Technician I

Associate Helpdesk Technician

IT TECHNICIAN

IT Support Technician I/II

Help Desk Support Technician II

IT Support Technician

Support Technician II

IT Operations Technician

IT Support Specialist Hybrid Level 1-2 Part to Full time

Desktop Support Technician

NOC Technician I

Managed Services Help Desk Technician

Information Technology Hourly IT Support Assistant - Part-Time

IT Helpdesk Technician

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