Top 2163 Customer experience leader Jobs in New Jersey

Digital Lead
Wallenius Wilhelmsen —Parsippany-Troy Hills, NJ
- $120,000 - $145,000 a year
- Office
- 8 years
- US work authorization
- Disability insurance
- Health insurance
Commercial Lines Team Leader
Planet Earth Recruiting —Toms River, NJ
- Up to $200,000 a year
- Full-time
- Microsoft Excel
- Supervising experience
- Mentoring
- Health insurance
- 401(k)
Quick Apply
1d
Production Leader
Confidential —Windsor, NJ
- $65,000 - $72,500 a year
- Full-time
- Management
- 5 years
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
8d
Communications Lead (internal communications)
Stryker —Mahwah, NJ
- $93,200 - $155,400 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- AD&D insurance
2d
Team Leader
RWJ New Brunswick —New Brunswick, NJ
- $26.81 - $33.51 an hour
- Full-time
- Spanish
- English
- Mid-level
- Paid parental leave
- Paid holidays
Digital Customer Experience Platform Leader
Solstice Advanced Materials —Morris Plains, NJ
- $201,063 - $251,622 a year
- Full-time
- Bachelor's degree
- Product management
- Senior level
- Health savings account
- Paid holidays
Team Lead
Kyndryl —Newark, NJ
- $79,920 - $182,520 a year
- Full-time
- Remote
- English
- Supervising experience
- Bachelor's degree
- Health insurance
- Dental insurance
Lead Reception Ambassador
Cooper University Hospital —Camden, NJ
- $21 - $33 an hour
- Per diem
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
9d
Customer Success Lead
CentralReach —Holmdel, NJ
- $65,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
12d
Team Leader, Patient Access
Clara Maass Medical Center —Belleville, NJ
- $22.50 - $32.00 an hour
- Full-time
- Data analysis skills
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Customer Success Lead
Honeywell —Township of Hamilton, NJ
- $113,000 - $141,000 a year
- Full-time
- Hybrid work
- 6 years
- Office
- Mentoring
- Health savings account
- Paid holidays
7d
Warehouse Lead- East Rutherford, New Jersey
Slice —East Rutherford, NJ
- $65,000 - $85,000 a year
- Monday to Friday
- Spanish
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Team Leader / Contact Center
Beltone —Parsippany-Troy Hills, NJ
- $55,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
LEAD RECEPTION AMBASSADOR
Cooper University Health Care —Camden, NJ
- Per diem
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
9d
Executive Assistant & Corporate Communications Lead
Keystone Industries —Gibbstown, NJ
- $80,000 - $110,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
Quality Leader
GE Vernova —Parsippany-Troy Hills, NJ
- $147,100 - $245,300 a year
- Full-time
- 5 years
- Bachelor of Science
- Engineering
- Paid parental leave
- Paid holidays
Team Leader II
Corning —Vineland, NJ
- $88,942 - $122,295 a year
- 8 hour shift
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Disability insurance
8d
Blood Collections Team Lead (Mobiles)
American Red Cross —New Jersey
- From $26.06 an hour
- Weekends as needed
- Clean driving record
- Customer service
- Computer literacy
- Paid training
- Paid holidays
District Leader - Beaming - New York Area
Beaming —Edgewater, NJ
- $110,000 a year
- 5 years
- Fast casual restaurant
- Ability to lift 50 pounds
- Health insurance
- Employee discount
Quick Apply
Customer Service Lead
Vantage Specialty Chemicals —Warren, NJ
- $62,000 - $90,000 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Health savings account
- AD&D insurance
6d

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customer experience leader jobs near new jersey

Digital Lead

Wallenius Wilhelmsen -
Parsippany-Troy Hills, NJ

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Job Details

$120,000 - $145,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
On-the-job training
Vision insurance
401(k) matching
Life insurance

Qualifications

Cloud IoT services
Requirements specification
Requirements design
Operations transformation
IoT systems
Enterprise solutions implementation
Microsoft Dynamics 365
Scalable systems
Information security compliance
Production systems
Solution architecture design
Supply chain management solutions (enterprise solutions)
Team training
Requirements analysis
Scalability
System deployment
Training & development
Change management support (employee development activity)
Cybersecurity
Implementing IT solutions
Microsoft Dynamics
Mobile devices
Design patterns

Full Job Description

Overview:

We are seeking a Digital Worker Technology Lead in our Parsippany, NJ office to support build, deploy and scale digital solutions for frontline logistics operations across terminals, warehouses, and processing centers.

The role partners with the transformation team on solution design and development, while owning deployment, operational rollout, scaling, usage, and performance tracking of the digital worker ecosystem. This includes supporting a unified Microsoft Dynamics 365-based environment connecting mobile apps, handheld devices, and AI-enabled capabilities, designed for high-volume and low-connectivity operations.

The role also helps shape frontline experiences across mobile, scanner, voice, and task-based interfaces, with embedded AI to support guided execution, data capture, and exception handling.

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

This requires onsite presence in our Parsippany, NJ office Tuesday, Wednesday and Thursday.

Salary range for this position is between $120,000-$145,000, depending on experience.

Job Description:

WHAT YOU'LL DO:

Partner with the Transformation team to build, deploy, and scale digital worker solutions for frontline logistics operations
Translate business requirements into deployable solutions and validate with frontline users
Drive deployment, rollout, and adoption across sites, including device provisioning, mobile and scanner

deployments, and site readiness

Define repeatable rollout and scaling playbooks for consistent execution across locations globally.
Support multi-form-factor experiences (mobile, handheld scanners, voice, and task-based UIs) across

varying connectivity conditions

Enable integration of frontline execution with enterprise systems through event-driven workflows
Use telemetry, usage data, and operational feedback to improve performance, usability, and reliability
Ensure solutions are secure, compliant, and auditable in collaboration with cybersecurity and compliance teams

Job Requirements:

WHAT YOU'LL NEED:

8+ years of experience in digital tools, mobile platforms, or operations technology
Strong experience in logistics, supply chain, warehousing, or transportation environments
Proven ability to deploy and scale solutions across multi-site operations
Experience with frontline workflows and multi-modal interfaces (mobile, scanner, voice, IoT)
Familiarity with Dynamics-based ecosystems or similar enterprise platforms
Experience with low-code, API-based, or event-driven integration patterns
Strong understanding of offline-first or edge-enabled solutions
Ability to translate business needs into scalable, production-ready solutions
Experience driving adoption, training, and change management at the frontline
Exposure to AI-enabled workflows or operational analytics is a plus
Understanding of cybersecurity and compliance in enterprise environments

WHEN YOU JOIN US

At Wallenius Wilhelmsen, we prioritize your well-being. Our industry-leading benefits and perks are designed to help you thrive in your career and your life outside of work. From affordable healthcare to well-being, we’ve got you covered.

Choose from a range of low-cost health insurance options to support your well-being including medical, dental and vision after 30 days of employment
Secure your financial future with an industry-leading company-matching 401(k) plan
Company paid life insurance, short-term and long-term disability
Explore career development with access to on-the-job training
Access to exclusive discounts on attractions, automotive, travel and more!

ABOUT US

Wallenius Wilhelmsen is the global leader in integrated vehicle transportation and logistics, supporting our customers across their supply chain, all the way from the factory to the end-customer. Our ambition is to lead the way in transforming shipping and logistics.

We transport and handle cars, tractors, trains, windmills, or even whole factories for some of the most well-known companies in the world. Our eyes will always be on delivering supreme quality in everything we do, while moving towards zero-emission logistics. We are powered by nearly 9,500+ people, working on vessels and at ports, at vehicle and equipment processing centers in 28 countries. Together, we are building resilient, connected, data-driven, decarbonized solutions fit for the future.

OUR COMMITMENT TO EQUAL OPPORTUNITIES

We are a global group of people from diverse backgrounds and lifestyles. Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated. Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities.

Apply today, and let’s keep the world and your career, moving together.

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Pay Type : Salary

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Refine Your Search

customer experience leader jobs in new jersey

Digital Lead

Commercial Lines Team Leader

Production Leader

Communications Lead (internal communications)

Team Leader

Digital Customer Experience Platform Leader

Team Lead

Lead Reception Ambassador

Customer Success Lead

Team Leader, Patient Access

Customer Success Lead

Warehouse Lead- East Rutherford, New Jersey

Team Leader / Contact Center

LEAD RECEPTION AMBASSADOR

Executive Assistant & Corporate Communications Lead

Quality Leader

Team Leader II

Blood Collections Team Lead (Mobiles)

District Leader - Beaming - New York Area

Customer Service Lead

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