Top 7 Desktop support technician ii Jobs in New Jersey

IT Support Technician Level II
Wedgewood Pharmacy LLC —Swedesboro, NJ
- $29 - $32 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
- Disability insurance
- Health insurance
Desktop Support Technician II
Spencer's and Spirit Halloween —Egg Harbor Township, NJ
- $24.50 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Store discount
- AD&D insurance
3d
Helpdesk Tier 2
TGIPOWER LLC —Cherry Hill, NJ
- $65,000 - $75,000 a year
- Urgently hiring
- Writing skills
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Service Desk II
United States Cold Storage Inc —Camden, NJ
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Azure
- Mid-level
- Office
- Commuter assistance
- AD&D insurance
Quick Apply
12d
Level 2 Field Technician (On-Call in New Jersey) $45/HR
Bit by Bit Inc —New Brunswick, NJ
- $93,600 a year
- Overtime
- Google Workspace
- Mid-level
- Windows
- Mileage reimbursement
Quick Apply
10d
IT SUPPORT SERVICES TECH II
Resorts Casino Hotel —Atlantic City, NJ
- Weekends as needed
- Ability to walk for extended periods
- Writing skills
- Basic math
13d
Field Support Technician (L2) - Budd Lake, NJ
Quadratic IT, LLC —Budd Lake, NJ
- Full-time
- Mid-level
- Windows
- Microsoft Office
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

IT Support Technician Level II
Wedgewood Pharmacy LLC —Swedesboro, NJ
The IT Support Technician Level II provides front-line technical support to end users by responding to service tickets and in-person requests related to…
$29 - $32 an hour
Desktop Support Technician II
Spencer's and Spirit Halloween —Egg Harbor Township, NJ
Desktop Support Level 2 provides advanced technical support and troubleshooting to end users and our analyst team, ensuring the ticket queue is monitored, and…
$24.50 an hour
3d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support Technician II
iT1 —Columbus, OH
You'll provide hands-on and remote technical assistance, support executive leadership and VIP users, troubleshoot critical technology issues, and ensure…
Quick Apply
Field Engineer II
Acuative Corporation —Columbus, OH
Must possess a valid drivers’ license with good driving record. To be eligible for this role you must have a clear driver’s license (no more than 4 points),…
Quick Apply

I want to receive the latest job alert for desktop support technician ii in new jersey

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician ii jobs near new jersey

IT Support jobs in Camden, NJ

Oil Field jobs in Abilene, TX

Field Technician jobs in Waco, TX

Field Technician jobs in San Bernardino, CA

Field Technician jobs in Eugene, OR

Field Technician jobs in Bryan, TX

Network Technician jobs in Oklahoma City, OK

Fire Safety Oil Field jobs in Texas

Desktop Support Technician Ii jobs in Jersey City, NJ

Pharmacy Technician jobs in Covington, LA

Desktop Support Technician Ii jobs in Los Angeles, CA

Overnight Pharmacy Technician jobs in North Carolina

Rv Technician jobs in Georgia

Desktop Support Technician Ii jobs in Mountain View, CA

Desktop Support Technician Ii jobs in Livonia, MI

Electronics Technician jobs in Denver, CO

Service Technician Ii jobs in Charlotte, NC

Remote Customer Service jobs in Tucson, AZ

Engineering Technician jobs in Salt Lake City, UT

Service Technician Ii jobs in Des Moines, IA

IT Support Technician Level II

Wedgewood Pharmacy LLC -
Swedesboro, NJ

Apply Now

Job Details

$29 - $32 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off

Qualifications

Customer communication
IT user and group management
Data permissions
Laptop (troubleshooting support)
Client rapport building
Windows
Software installation
High school diploma or GED
Email configuration (technical support)
Computer hardware
Desktop (troubleshooting support)
Computer management
Customer support ticket management
Desktop applications
Desktop administration

Full Job Description

The IT Support Technician Level II provides front-line technical support to end users by responding to service tickets and in-person requests related to hardware, software, networking, and peripheral devices. This role involves troubleshooting, imaging, and deploying computer systems, maintaining user accounts, and supporting onboarding processes. Strong communication skills, professionalism, and the ability to build trust with users are essential, as is working collaboratively with the IT team to resolve complex issues. Candidates should have hands-on experience with Windows 11, Microsoft365, and basic networking, with familiarity in Active Directory and Apple device support. The IT Support Technician Level 2 is required to interact with staff at all levels.

When will you work?

The hours for this position are Monday – Friday 7:00 am – 4:00 pm. Flexibility to cover weekends when needed.

What you’ll do:

Answer and evaluate incoming service tickets and in-person requests for assistance from users experiencing problems with desktop hardware, software, networking, and other computer-related technologies. Handle assigned work requests according to designated goals and objectives.
Troubleshoot IT and related end-user issues related to network access (Active Directory), desktop systems (hardware, software, connectivity, network devices, file share, print services, and desktop security
Actively build trust with customer base and IT by providing professional, prompt, and courteous end-user assistance for all computing devices and applications.
Handle IT on boarding process for new hires.
Assign permissions as requested in NAF forms.
Handle problem recognition, research, isolation, and follow-up for user issues. Maintain contact with other members of the IT team to discuss ongoing issues/projects and refer more complex problems to the Lead IT Tech or IT Manager as needed.
Schedule and complete preventative maintenance for PCs, laptops, and printers.
Troubleshoot and replace hardware, hard drives, memory, and other networking peripherals. Image, repair, and deploy PC systems and iPads to end users/labs.
Install, configure, and support copiers, fax applications, printers, scanners, and miscellaneous peripheral hardware.
Aptitude to train end users and other IT Team members – both one-on-one and in groups.
Aptitude to quickly identify specific hardware and software problems and troubleshoot.
Aptitude to communicate effectively with all levels of employees/management.
Adhere to all IT and company policies, practices, and processes.

Who you are:

Excellent verbal and interpersonal skills.
Maintain an elevated knowledge of the IT ticketing systems or an ability to learn the same.
Candidates must be willing and able to work nights and/or weekends.
Demonstrate ability to grow in position and responsibilities up to and including server and network administration.
Advanced knowledge of Microsoft Windows 11 and Office365 products.
Proficient with PC imaging software.
Advanced knowledge of Active Directory and Office365 management portal for user/mailbox administration.
IP networking knowledge and troubleshooting experience.
Advanced experience in hardware and software installations on Desktops and Laptops is required for this position.
Advanced experience configuring and installing applications to Apple devices such as iPads and iPhones.

What you’ve done:

High School degree or equivalent required. Associate or bachelor’s degree preferred.
A minimum of three years’ experience, hands-on, deploying and supporting IT desktop and infrastructure services preferred.
Applicable Microsoft desktop or network certifications or coursework underway.
Microsoft Certified Professional (MCP) or A+ certification preferred but not required.
Travel may be necessary and required to Wedgewood sites and other included locations.

What’s in it for you:

A comprehensive benefits package that includes health, dental, and flexible spending accounts

401(k) retirement plan with a generous company contribution to help you save for the future

Company Paid Life and disability insurance

Access to voluntary insurance options

A generous paid time off program that increases every year

Tuition reimbursement

Opportunity for growth - We believe in promoting from within and do so through our internal job posting program! Compensation range $29- $32 per hour based on experience and qualifications.

About Us

Wedgewood is the nation’s largest and most trusted provider of compounded veterinary medications. Its recent merger with Blue Rabbit enables the company to provide veterinarians with next-generation software to streamline patient care and marks a significant evolution in services. Together Blue Rabbit and Wedgewood serve more than 70,000 veterinary professionals and one million animals annually.

Wedgewood is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require an accommodation due to a special need or disability, please let your recruiter know what accommodations you will need.

Experience

Required

2 year(s): Experience active Directory, user provisioning, and Microsoft 365 administration, including mailbox management.
2 year(s): Windows 11, Microsoft 365, and standard desktop support practices
2 year(s): Experience using IT service management or ticketing systems, or the ability to quickly learn new platforms.

Preferred

2 year(s): Coursework or certifications in Microsoft desktop or networking technologies preferred. CompTIA A+, Microsoft Certified Professional, or similar certifications preferred but not required.

Education

Required

High School or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

desktop support technician ii jobs in new jersey

IT Support Technician Level II

Desktop Support Technician II

Helpdesk Tier 2

IT Service Desk II

Level 2 Field Technician (On-Call in New Jersey) $45/HR

IT SUPPORT SERVICES TECH II

Field Support Technician (L2) - Budd Lake, NJ

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for desktop support technician ii in new jersey

Explore jobs in more locations

Experience

Education

Job Seeker Tools

Employer Tools

Browse

Stay Connected