Top 163 entry level remote it support Jobs in new jersey

Customer Service Representative - Bilingual
Palco —Hoboken, NJ
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Paid training
- AD&D insurance
Probation Officer
New Jersey Courts —Elizabeth, NJ
- $54,051.21 - $94,269.23 a year
- Full-time
- Hybrid work
- Background check
- Adults
- Residential
- Paid holidays
- Health insurance
14d
Investigator
New Jersey Courts —Elizabeth, NJ
- $46,785.80 - $91,649.93 a year
- Full-time
- Hybrid work
- Bilingual
- Background check
- Mid-level
- Paid holidays
- Health insurance
Japanese Bilingual Business Development (Hybrid)#12784
Actus Consulting Group,Inc —Fort Lee, NJ
- $45,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Clean driving record
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
8d
Community Association and Corporate Paralegal
Becker & Poliakoff —Red Bank, NJ
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- In-person
- Travel reimbursement
- Free parking
Quick Apply
6d
Community Association Paralegal
Becker & Poliakoff —Morristown, NJ
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- US work authorization
- Travel reimbursement
- Free parking
Quick Apply
6d
REMOTE - Senior Manager - Client Accounting Services
Leoforce —Cranford, NJ
- $140,000 - $170,000 a year
- Remote
- Financial services
- Senior level
Quick Apply
11d
Cyber Insured Support Analyst (Remote)
Crum & Forster —Morristown, NJ
- $54,000 - $75,000 a year
- On call
- Remote
- Microsoft Excel
- Mid-level
- Data entry
- Employee stock purchase plan
- Health insurance
Entry Level IT Technician
DigaCore Technology Consulting —Lakewood, NJ
- $45,000 - $52,000 a year
- Full-time
- Hybrid work
- Windows
- Communication skills
- Entry level
- Health savings account
- Disability insurance
Quick Apply
Probation Officer (Probation)
New Jersey Courts —Cherry Hill, NJ
- $54,051.21 - $91,935.37 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
5d
Court Services Officer 1/Court Services Officer Trainee
New Jersey Courts —Somerset, NJ
- $52,593.71 - $86,166.03 a year
- Full-time
- Hybrid work
- Background check
- Writing skills
- Residential
- Paid holidays
- Health insurance
Administrative Specialist 1
New Jersey Courts —Trenton, NJ
- $49,059.79 - $77,331.24 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Residential
- Paid holidays
- Health insurance
1d
Specialist, Customs Compliance
Chanel —Piscataway, NJ
- $61,400 - $95,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health savings account
- AD&D insurance
Level I IT Support / Helpdesk Technician
Document Solutions LLC —Kenilworth, NJ
- Email
- Clean driving record
- Mid-level
- Microsoft Office
- Profit sharing
- Health insurance
Cloud MSP IT Help Desk Support
King Tech Repair —Wood-Ridge, NJ
- Up to $75,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
- Health insurance
- Paid time off
Quick Apply
Account Executive – VoIP Team (NJ)
Document Solutions LLC —Kenilworth, NJ
- From $80,000 a year
- Email
- Remote
- Customer service
- Mid-level
- Business development
- Health insurance
- Dental insurance
Court Services Supervisor 1 (Criminal)
New Jersey Courts —Hackensack, NJ
- $64,962.45 - $105,602.61 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Residential
- Paid holidays
- Health insurance
Freelance Broadcast Associate, Graphics
MLB Network —Secaucus, NJ
- $28.50 an hour
- Weekends as needed
- Research
- Analysis skills
- Continuous improvement
- Commuter assistance
- Health insurance
Education Specialist
Talley Management Group Inc —Mount Royal, NJ
- $70,676 - $85,000 a year
- Full-time
- Remote
- Dedicated
- 5 years
- Mid-level
- Continuing education credits
- AD&D insurance
Quick Apply
Finance Analyst II
Conduent Business Services, LLC —Florham Park, NJ
- $57,750 - $75,000 a year
- Email
- Finance
- Analysis skills
- Bachelor's degree
- Paid training
- Paid holidays

I want to receive the latest job alert for entry level remote it support in new jersey

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

entry level remote it support jobs near new jersey

Administrative Specialist jobs in Trenton, NJ

IT Support jobs in Kenilworth, NJ

Customer Service Representative jobs in Hoboken, NJ

Probation Officer jobs in Cherry Hill, NJ

Helpdesk Support jobs in Wood-Ridge, NJ

Entry Level IT Technician jobs in Lakewood, NJ

Business Development Manager jobs in Modesto, Ca

Business Development Manager jobs in Reading, Pa

Business Development Manager jobs in Chicago, Il

Entry Level Business jobs in Phoenix, Az

Business Development Manager jobs in Montana

Juvenile Probation Officer jobs in Minnesota

Probation Officer jobs in Sonoma, Ca

Probation Officer jobs in Marietta, Ga

Probation Officer jobs in Wisconsin

Probation Department jobs in Albany, Ny

Probation Officer jobs in Hawaii

Security Officer jobs in Fresno, Ca

Education Specialist jobs in Miami, Fl

Special Education jobs in Raleigh, Nc

Customer Service Representative - Bilingual

Palco -
Hoboken, NJ

Apply Now

Job Details

Full-time

Benefits

Paid training
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Paid time off
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Customer records maintenance
Computer operation
Spanish
Phone communication
English
Customer support
Productivity software
Customer data entry

Full Job Description

CUSTOMER SERVICE REPRESENTATIVE - BILINGUAL

We’re Palco. We provide the management, support, and systems behind self-directed programs—the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience as a national provider operating in over 17 states, we keep people at the center of everything we do. Through innovative technology and decades of expertise, we help states and partners run stronger, more compliant, and efficient programs. Our mission is to challenge the status quo and build smarter, more human-centered solutions that put power back in people’s hands. Want to learn more about joining our team? Visit www.palcofirst.com to explore opportunities.

A Customer Service Representative I is a primary customer-facing employee who provides assistance and support for individuals self- directing Medicaid services in the home and the caregivers for those individuals. The CSR is knowledgeable of specific rules and qualifications of the programs Palco supports. Using their knowledge of products or services as well as great customer service skills, the CSR promptly and accurately address issues, provides support and information to ensure customer satisfaction. The CSR also maintains very good knowledge of company systems and sensitive information/PHI handling procedures. Responsible for handling 40+ inbound and outbound calls, with the ability to determine needs and provide one call resolution. This position requires the ability to work Monday – Friday from 7:00 am – 6:30 pm CST. The CSR reports to the CS Supervisor.

We are looking for:

Customer Strong – Make a WOW difference for our customers
Me to We – Take accountability to trust, collaborate and partner
Own it! See a need and act
Be Bold: Challenge the status quo
Listen to Advocate: What matters to you, matters to us
Think it Through: Proactively deliver solutions focused on doing the right thing

Job Grade Characteristics

CSR I: This is the entry level grade in the Customer Support grouping. This entry-level role provides a strong foothold into our organization. Incumbents of this grade perform a range of customer support work that does not require prior experience. Generally, additional assistance is required in performing tasks. Individuals in this grade are expected to provide a basic level of support commensurate with their knowledge, skills and abilities. Assigned responsibilities and breadth of knowledge increase with experience, may be reasonable to expect promotion to next higher grade. A CSR is expected to work productively even in the absence of the Supervisor.

Essential Functions

Communicates effectively with a range of individuals with varying educational levels, disabilities, and communication styles.
Respond to customer inquiries with timely and accurate information.
Uses person-centered techniques in all participant interactions.
Receives inquiries about Palco services, how to enroll on the program, and program guidelines and requirements.
Provides information on self-direction to assure that each individual is able to make informed decisions about their care.
Assists individuals in completing paperwork or understanding Program requirements.
Represents Palco in all interactions with the public by providing quality service to internal staff and external clients. Ensures privacy of our customers remains the utmost importance.
Initiates required action for response to caller requests, including the need for additional support by other Palco staff or requests for documents, and communicate such requests to the proper department.
Recognizes the need for additional services required by the caller.
Ensures the satisfaction of callers and professional handling of difficult or unusual situations.
Conducts follow-up phone calls for quality and satisfaction.
Participates in development, training, and other departmental meetings and adheres to corporate policies that concern the customer service department.
Accesses Palco software in order to retrieve information to answer inquiries and to update contact notes and other information into digital case records.
Requires additional duties as assigned.
Reports directly to the Customer Service Supervisor.
Adhere to all remote work policies and procedures.

Education and/or Experience

Any combination of education and/or experience that has provided the knowledge, skills and abilities necessary for satisfactory job performance. Can include a combination of high school graduate or equivalent and:

One year of experience performing customer support activities, preferably in a call center.
Working knowledge of contact with the public and telephone; modern office procedures and methods.
Good verbal and written communication skills.
Ability to electronically document records to a web-based chart.
Intermediate skills with Microsoft Office, email and internet.
Good problem-solving and listening skills.
Must exhibit the ability to work with the public under stressful circumstances in a fair, calm, and understanding manner and obtain positive results.
Skill in the operation of a variety of office equipment, including computer and networks.
CRM experience and/or Medicaid experience a plus.
Bilingual (English/Spanish) skills required.

Join Us

This position is remote/work-from-home role. Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

Company benefits designed for you:
- Generous Paid time off.
- Annual bonus potential.
- Retirement Savings: We will support you as you save for your future.
- Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Paid Training: Earn while you learn and continue to grow with access to internal and external learning opportunities.
- Great Work Environment: We are proud of our company culture of collaboration and the recognition we have received for our diversity efforts.

Benefits package:

Employer shared Health Insurance cost
Employer paid Disability Insurance
Employer paid Life and AD&D Insurance
Vision Insurance
Cancer Insurance
Voluntary Life Insurance
Paid Time Off
Remote work environment
Paid holidays

When you join Palco, you are engaged in creating the future - both our company’s, the people we serve, and your own. We understand that our success is directly related to the success of our team. We strive to create a culture where you can:

Bring your authentic self to work.
Grow and thrive, both personally and professionally.
Make a difference with our clients, in our communities, and with the millions of people we support.
Experience work/life balance.
Feel value and a greater purpose through the work you do.

Palco, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employer/employee relations based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Apply Now

Refine Your Search

entry level remote it support jobs in new jersey

Customer Service Representative - Bilingual

Probation Officer

Investigator

Japanese Bilingual Business Development (Hybrid)#12784

Community Association and Corporate Paralegal

Community Association Paralegal

REMOTE - Senior Manager - Client Accounting Services

Cyber Insured Support Analyst (Remote)

Entry Level IT Technician

Probation Officer (Probation)

Court Services Officer 1/Court Services Officer Trainee

Administrative Specialist 1

Specialist, Customs Compliance

Level I IT Support / Helpdesk Technician

Cloud MSP IT Help Desk Support

Account Executive – VoIP Team (NJ)

Court Services Supervisor 1 (Criminal)

Freelance Broadcast Associate, Graphics

Education Specialist

Finance Analyst II

I want to receive the latest job alert for entry level remote it support in new jersey

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected