Top 4 Front desk clerk/night auditor Jobs in New Jersey

Night Auditor
Gulph Creek Hotels —Bordentown, NJ
- $17.00 - $18.50 an hour
- Weekends as needed
- Basic math
- English
- Hotel
Quick Apply
1d
Front Desk Night Auditor
Hilton Home2 Suites —Bordentown, NJ
- $17.00 - $18.50 an hour
- Part-time
- Basic math
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
2d
Hotel Night Auditor
DoubleTree by Hilton —Fort Lee, NJ
- From $17 an hour
- Part-time
- Customer service
- Hotel
- Cash register
- Employee discount
Quick Apply
1d

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Night Auditor
Gulph Creek Hotels —Bordentown, NJ
Maintain accurate guest information in the hotel property management system including, but not limited to basic guest information, billing/payment, guest…
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Night Auditor

Gulph Creek Hotels -
Bordentown, NJ

Quick Apply

Job Details

Full-time
$17.00 - $18.50 an hour
1 day ago

Qualifications

Customer communication
Basic math
English
High school diploma or GED

Full Job Description

Night Auditor/Overnight Front Desk Clerk

Job Description

The Home 2 Suites Bordentown/Hilton Garden Hamilton is currently hiring a full-time Night Auditor/Overnight Front Desk Clerk. Days would be a set schedule Sunday-Thursday 11pm-7am Holiday and weekends are a must for this position.

The essential duties and responsibilities include...

Guest Service

Maintains guest service as the driving philosophy of the operation
Personally, demonstrates a commitment to guest service in responding promptly to guests’ needs
Committed to making sure every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards

Front Desk Operations

Greet all guests (internal and external)
Process guest reservations, registration (check-in) and departures (check-outs)
Offer guest assistance at every opportunity
Respond to all guest requests efficiently
Ensure guest satisfaction by following through on requests and other needs
Provide information to guests about hotel policies, services, and amenities
Provide information, directions, and other assistance as needed about the local area
Maintain accurate guest information in the hotel property management system including, but not limited to basic guest information, billing/payment, guest charges, etc.
Handles collection efforts of all in-house balances and notifies management of potential liabilities
Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned
Maintain daily logs and checklists
Effectively communicate all pertinent information to other employees within the department
Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc.) regarding room status/availability, guest requests, etc.
Comply with all standards and regulations to encourage safe and efficient hotel operations
Maintain regular attendance in compliance with company policy
Maintain high standards of personal appearance and grooming in accordance with company policy
Approach all encounters with guests and employees in a friendly, service-oriented manner
Maintain and organize work area regularly
Other duties as required

Night Audit Operations

Closing and balancing room accounts
Counting and balancing cash and credit card receipts/transactions
Balance all department transactions
Maintain/balance all direct bill accounts
Make necessary adjustments/corrections to accounts as necessary to maintain accurate accounts, folios, etc.
Print and distribute various audit reports
Complete all audit checklists and logs
Close the business days and start new business cycle

EDUCATION and/or EXPERIENCE

High School diploma or equivalent, plus relative experience in customer service

LANGUAGE AND MATHEMATICAL SKILLS

Ability to read and speak English and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
Ability to add, subtract, multiply, and divide in all units of measure, including whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs

CERTIFICATES, LICENSES AND REGISTRTATIONS

None required at this time

PHYSICAL DEMANDS / WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls: and talk or hear
Frequently required to reach with hands and arms
Occasionally required to stoop, kneel or crouch
Occasionally lift and / or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

Quick Apply

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front desk clerk/night auditor jobs in new jersey

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Hotel Night Auditor

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