Top 35 Help desk analyst Jobs in New Jersey

Helpdesk Support Analyst
Emmi Dessert USA —Kenilworth, NJ
- $90,000 a year
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Automation/Manual Tester
ASRC Federal —Egg Harbor Township, NJ
- $86,000 - $116,000 a year
- Weekends as needed
- Computer Science
- Bachelor of Science
- Research
- Paid holidays
- Health insurance
Quick Apply
IT Support Analyst
Penn Engineering —Toms River, NJ
- $75,000 - $95,000 a year
- Computer science
- Computer Science
- ERP systems
Quick Apply
Help Desk Analyst - Trenton, NJ(Remote)
Software Technology Inc —Trenton, NJ
- Remote
- Microsoft Word
- Windows
- Communication skills
Quick Apply
Helpdesk Support
Software Technology Inc —Trenton, NJ
- Contract
- Office
- Windows
- Experience equivalent to degree accepted
Quick Apply
Helpdesk Coordinator (1 day REMOTE: Tues, Wed or Thu) - Trenton, NJ/Hybrid
Software Technology Inc —Trenton, NJ
- Hybrid work
- Mid-level
- Office
- Windows
Quick Apply
IST Customer Support Analyst I
Rutgers University —Piscataway, NJ
- $39.04 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
- Paid holidays
- Dental insurance
HR Operations Analyst
AtlantiCare —Egg Harbor Township, NJ
- $53,018 - $79,572 a year
- Customer service
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Quick Apply
Help Desk Coordinator [2 pm to 10 pm] - Trenton, NJ/REMOTE
Software Technology Inc —Trenton, NJ
- Monday to Friday
- Remote
- Microsoft Word
- Windows
- Communication skills
Quick Apply
Telecommunications Analyst III
Rutgers University —Piscataway, NJ
- $92,722 a year
- Full-time
- Construction site
- Customer service
- 5 years
- Paid holidays
- Dental insurance
12d
Systems Support Analyst
Triman Industries Inc —Morristown, NJ
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
Quick Apply
Project Manager
FDM Group —New Jersey
- Hybrid work
- Mid-level
- Office
- SQL
Help Desk Support Analyst
Vibration Mountings and Controls Inc —Bloomingdale, NJ
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Wellness program
- Paid holidays
Quick Apply
Help Desk Analyst - Level 2 - Mercer County, NJ/Hybrid
Software Technology Inc —Mercer County, NJ
- Monday to Friday
- Hybrid work
- Computer Science
- Mid-level
- Windows
Quick Apply
IT Physician/Clinician Application Liaison
Hackensack Meridian Health —Red Bank, NJ
- $83,782.40 a year
- Full-time
- Mid-level
- Driver's License
- Mentoring
- Health insurance
- Dental insurance
IST Analyst II
Rutgers University —Piscataway, NJ
- $81,155 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Dental insurance
UAT and Production Support, Senior Associate
New York Life —Lebanon, NJ
- $100,000 - $143,000 a year
- On call
- Hybrid work
- Analysis skills
- Continuous improvement
- Senior level
- Loan repayment program
- Adoption assistance
Helpdesk Coordinator
Software Technology Inc —Trenton, NJ
- Mid-level
- Windows
- Communication skills
Quick Apply
AIT Cust Suppor Desk Analyst I
AtlantiCare —Egg Harbor Township, NJ
- $20.04 - $29.07 an hour
- High school diploma or GED
- Organizational skills
- Communication skills
- AD&D insurance
- Disability insurance
Quick Apply
9d
Finance Business Analyst
Phibro Animal Health Corporation —Teaneck, NJ
- Remote
- Microsoft Excel
- Writing skills
- Mid-level
- Health insurance

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help desk analyst jobs near new jersey

Helpdesk Support Analyst

Emmi Dessert USA -
Kenilworth, NJ

Quick Apply

Job Details

Full-time
$90,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Desktop computer repair
Technology purchasing
IT sourcing
Computer operation
Mobile device support
System administration
Microsoft Excel
Microsoft Outlook
Computer Science
Technical documentation
Enterprise software
Peripheral setup
Hardware maintenance
Windows
Incident Escalation
Sonicwall
Bachelor's degree
Sales quoting
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Remote access management
Computer management
Customer support ticket management
Microsoft Teams
SharePoint
Technical customer support for office equipment
Hardware management
IT
Management reporting

Full Job Description

This position is for a Helpdesk Support Analyst with networking experience and knowledge for the complete support of our IT Infrastructure. The role will be for a technical desktop support person, involved in daily troubleshooting of technology issues and interacting with the user community as well as other team members within the organization. Administration of various enterprise systems, including Microsoft Office 365, will be required.

Responsibilities:

· Provide tech support for Windows 11 users and related hardware/software issues in timely matters.

· Manage relationships, and act as an escalation point to ensure SLAs are met, with 3rd Party MSP vendor(s).

· Monitor desktops for any hardware and/or software failures and work to resolve those failures

· Maintenance of hardware and software inventories.

· Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals, including mobile devices.

· Support and maintain user account information including rights, security, and systems groups

· New User Equipment buildouts

· Create and maintain IT documentation.

Requirements for Desktop Support:

· Ability to troubleshoot hardware and software

· Experience with Window 11 and Office 365

· Experience with SonicWall and SonicWall VPN

· Knowledge of Microsoft O365 (Word, Excel, PowerPoint, Access, Outlook, Teams, SharePoint)

· Field incoming help requests and document user information and nature of problem or issue

· Resolve request or escalate problems when required, to the appropriate technical resource

· Assists in the design and development of standardized operational management reports to identify issues or monitor computers.

· Research, analyzes, and provides hardware/software quotations, ordering information and other purchasing information to users to assist in ordering needed equipment.

· Good organizational, problem-solving, and interpersonal skills.

· Ability to install, remove or repair basic computer system

· Communicate application problems and issues to management, development teams and end users

· Willing to lift and move printers, workstations etc. weighing up to 45lbs/20kg

Education and Experience

· Bachelors in computer science, or equivalent experience or qualification

· 2 to 4 years of engineering experience in supporting end users

· Provide tech support for Windows users and related hardware/software and resolve issues

· Hands on troubleshooting experience with Microsoft office 365

· Good Documentation skills

· Hands on with Antivirus tools, VPN Remote Access, LogMeIn, Freshdesk and other IT management tools

· Help maintain hardware/software inventories

· Document, maintain, upgrade, replace hardware and software for desktop and peripheral equipment

· Great communication skills, including active listening and comprehending of system

Emmi Group launches “Emmi Desserts” as the unified name for its global dessert business. The Emmi Group is launching “Emmi Desserts” as the unified name for its global dessert business and establishing “better for you” desserts as its strategic core: Premium desserts that offer uncompromising delight and are responsibly crafted with clean recipes, simple ingredients and sustainable packaging. The new brand identity combines local dessert traditions and translates them into innovative concepts for its partners around the globe.

The new identity brings together all dessert businesses of the Emmi Group under one identity while reflecting their individual heritage and maintaining the authenticity of each dessert tradition. From Italian Tiramisu and French pâtisserie to American Cheesecakes and British bakery classics, Emmi Desserts brings together the world’s most iconic dessert cultures. As a dessert specialist, Emmi Desserts offers its customers a highly innovative, bespoke premium desserts portfolio and works closely with them to further develop the category.

Emmi Desserts: “Crafted to make you smile”

Pay: $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

Help desk: 2 years (Required)
VPN: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

help desk analyst jobs in new jersey

Helpdesk Support Analyst

Automation/Manual Tester

IT Support Analyst

Help Desk Analyst - Trenton, NJ(Remote)

Helpdesk Support

Helpdesk Coordinator (1 day REMOTE: Tues, Wed or Thu) - Trenton, NJ/Hybrid

IST Customer Support Analyst I

HR Operations Analyst

Help Desk Coordinator [2 pm to 10 pm] - Trenton, NJ/REMOTE

Telecommunications Analyst III

Systems Support Analyst

Project Manager

Help Desk Support Analyst

Help Desk Analyst - Level 2 - Mercer County, NJ/Hybrid

IT Physician/Clinician Application Liaison

IST Analyst II

UAT and Production Support, Senior Associate

Helpdesk Coordinator

AIT Cust Suppor Desk Analyst I

Finance Business Analyst

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