Top 11 Hotel operations manager Jobs in New Jersey

Operations Manager - Front Desk & Bistro (PM)
Marriott International, Inc —Newark, NJ
- $59,000 - $76,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Assistant Manager Hotel Operations- Full Time (Harrah's Atlantic City)
Caesars Entertainment —Atlantic City, NJ
- $60,000 - $62,000 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
Operations Manager, Courtyard Basking Ridge
Marriott International, Inc —Basking Ridge, NJ
- $28.85 - $37.50 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Operations Manager
Rebel Hotel Company —Iselin, NJ
- Full-time
- Mid-level
- 3 years
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Operations Manager
Marriott International, Inc —Red Bank, NJ
- $28.35 - $32.69 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
2d
Senior Food and Beverage Operations Manager
Marriott International, Inc —Hoboken, NJ
- $83,000 - $107,000 a year
- Full-time
- Bar
- 3 years
- Hotel
3d
Operations Supervisor
Marriott International, Inc —Harrison, NJ
- $25 an hour
- Full-time
- Bar
- Ability to walk for extended periods
- Writing skills
- Paid holidays
- Health insurance
Operations Supervisor
Homewood Suites Somerset —Somerset, NJ
- $20 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Windows
- 401(k) matching
Quick Apply
Operations Rooms Supervisor
Hilton Garden Inn Camden —Camden, NJ
- Full-time
- Mid-level
- Hotel
Quick Apply
Operations Manager
HOTEL EATONTOWN LLC —Eatontown, NJ
- $45,000 - $55,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Organizational skills
- Dental insurance
- Paid time off
Operations Food and Beverage Supervisor
Hilton Garden Inn Camden —Camden, NJ
- Full-time
- Mid-level
- Hotel
- Restaurant
Quick Apply

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Operations Manager
Holiday Inn Express Chillicothe East —Chillicothe, OH
Direct and coordinate activities of the front desk, housekeeping, reservations, guest services, security, and maintenance departments.
Quick Apply
Hotel Operations Supervisor
Courtyard by Marriott - New Albany, Ohio —New Albany, OH
As our Hotel Operations Supervisor, you’ll oversee The Bistro, Guest Services, and Housekeeping, driving excellence, safety, and efficiency across the property.
$17 - $19 an hour
Quick Apply

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Operations Manager - Front Desk & Bistro (PM)

Marriott International, Inc -
Newark, NJ

Apply Now

Job Details

Full-time
$59,000 - $76,000 a year

Qualifications

Hotel restaurant experience

Full Job Description

Additional Information
Job Number26095181
Job CategoryRooms & Guest Services Operations
Location600 Routes 1 & 9 S, Newark, New Jersey, United States, 07114
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $59,000-$76,000 annually
Bonus Eligible: Y

JOB SUMMARY

Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Food and Beverage/Culinary) and managing staff on the PM shift. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Operations Team

Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.

Ensures that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Operations Function(s)

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

Provides excellent customer service by being readily available/approachable for all guests.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Ensures all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with GM & RD.

Ensures a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Ensures orientations for new team members are thorough and completed in a timely fashion.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hotel operations manager jobs in new jersey

Operations Manager - Front Desk & Bistro (PM)

Assistant Manager Hotel Operations- Full Time (Harrah's Atlantic City)

Operations Manager, Courtyard Basking Ridge

Operations Manager

Operations Manager

Senior Food and Beverage Operations Manager

Operations Supervisor

Operations Supervisor

Operations Rooms Supervisor

Operations Manager

Operations Food and Beverage Supervisor

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