Top 13 Incident commander Jobs in New Jersey

Incident Manager
Verisk —Jersey City, NJ
- Full-time
- Hybrid work
- 18 years or older
- Computer Science
- Analysis skills
- Health insurance
- Paid time off
Shift Supervisor
CAMS Parkway-GB II, LLC —Ridgefield, NJ
- $120,000 - $140,000 a year
- Full-time
- Clean driving record
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
7d
Tour Commander - EVERGREEN 2026
L+M Development Partners —Newark, NJ
- Microsoft Word
- Mid-level
- Residential
Quick Apply
3d
Field Support Engineer
Eyesatop —Mahwah, NJ
- $150,000 - $180,000 a year
- Full-time
- Military
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Substance Abuse And Suicide Prevention Coordinator
Dynamic Systems Technology, Inc. —Bordentown, NJ
- $22 - $23 an hour
- Weekends as needed
- Addiction Medicine
- Public speaking
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Chief Engineer (Facilities Manager)
Tropicana Brands Group —Jersey City, NJ
- $110,000 - $160,000 a year
- Engineering
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Senior Manager, Site Reliability & Operational Resilience
Zelis —Morristown, NJ
- $139,000 - $176,700 a year
- Full-time
- Azure
- Computer Science
- DevOps
- Paid holidays
- Disability insurance
11d
HazMat Technician
Somerset County NJ —Hillsborough, NJ
- $25 an hour
- Weekends as needed
- CPR Certification
- 5 years
- Computer literacy
Regional Director of Psychological Health
Goldbelt, Inc. —Wrightstown, NJ
- $105,000 - $115,000 a year
- Full-time
- Background check
- Licensed Clinical Social Worker
- LPC
- Health insurance
- Dental insurance
Assistant Manager
Canton Rodeo —Paramus, NJ
- $23.50 - $28.00 an hour
- Weekends as needed
- Spanish
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Per Diem Registered Nurse (RN) - Day Program
Matheny School and Hospital —Hillsborough, NJ
- $46 an hour
- Per diem
- Nursing
- RN License
- Adults
- Paid training
- Health insurance
Quick Apply
4d
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
4d
Military Service - U.S. Navy, Security & Law Enforcement (Master-at-Arms)
U.S. Navy —United States
- $59,000 - $87,000 a year
- Weekends as needed
- Background check
- Management
- High school diploma or GED
- Loan repayment program
- Health insurance
15h

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Outreach Worker (Vacancy)
City of Columbus —Columbus, OH
Possession of a valid driver’s license. This position is responsible for assisting customers by answering phones, working the public window and filling out…
$21.22 - $23.58 an hour
10d
Director, Business Continuity & IT Disaster Recovery
Vertiv —Westerville, OH
Lead the design and technical oversight of annual Tier 0 application failovers, ensuring Recovery Time Objectives (RTOs) are achieved through automation rather…

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incident commander jobs near new jersey

Incident Manager

Verisk -
Jersey City, NJ

Apply Now

Job Details

Full-time

Benefits

Health insurance
Paid time off
Retirement plan

Qualifications

IT system monitoring
Incident management software
Public Cloud
Microservices
Bachelor's degree
Distributed systems
Network monitoring tools
Distributed computing
Cloud monitoring
ITIL implementation
Project stakeholder communication
Software architecture
Cross-functional communication
System performance monitoring

Full Job Description

We are seeking a highly skilled Incident Manager to lead Major Incident Management (MIM) and ensure rapid restoration of services during critical outages. This role is responsible for minimizing business impact, driving structured incident response, and continuously improving service reliability.

The Incident Manager will act as the central point of coordination during high-severity incidents, working across engineering, operations, and business teams. This role also contributes to problem management, change coordination, and operational excellence initiatives, with a primary focus on incident leadership and service recovery.

Key Responsibilities:

Incident Management (Primary Focus)

Lead and coordinate Major Incident response (SEV1/SEV2), ensuring rapid service restoration and minimal business disruption
Act as Incident Commander during critical incidents, driving real-time decision-making and resolution efforts
Facilitate incident bridge calls, ensuring clear roles, timelines, and accountability
Establish and enforce incident management processes, including severity classification, escalation paths, and response protocols
Provide timely and structured communication to stakeholders, including executive leadership, during major incidents
Ensure accurate documentation of incidents, including timelines, actions taken, and resolution outcomes

Post-Incident & Problem Management

Facilitate blameless post-incident reviews (PIRs) and root cause analysis (RCA)
Identify systemic issues and drive corrective and preventive actions to closure
Maintain a knowledge base of known issues, workarounds, and resolutions
Analyze incident trends to proactively reduce recurrence and improve system reliability

Change & Release Coordination

Partner with change management teams to assess risk and operational impact of planned changes
Support major releases and production changes, ensuring readiness and rollback planning
Conduct change advisory board (CAB) meetings for change risk review and approval.

Monitoring & Operational Excellence

Collaborate with engineering teams to improve monitoring, alerting, and observability
Ensure alerts are actionable, reduce noise, and align with business impact
Drive continuous improvement of incident response processes, tooling, and automation
Promote best practices for system reliability, fault tolerance, and disaster recovery

Metrics & Reporting

Track and report on key performance metrics such as MTTR (Mean Time to Resolution), MTTA (Mean Time to Acknowledge), and incident recurrence rates
Ensure adherence to SLAs/SLOs and identify opportunities for improvement
Provide regular reporting and insights to leadership on incident trends and system health

Collaboration & Leadership

Act as a subject matter expert (SME) for Incident Management practices
Mentor teams on incident response best practices and operational readiness
Coordinate across cross-functional teams, including engineering, infrastructure, security, and vendors

On-Call Responsibilities

Participate in a 24/7 on-call rotation as an escalation Incident Manager for critical incidents

Qualifications:

Required

Bachelor’s degree in computer science, Information Technology, or a related field
Proven experience in Incident Management or a similar role in a production environment
Strong experience leading Major Incident Management (MIM) processes
Solid understanding of ITIL frameworks (Incident, Problem, Change Management)
Knowledge with cloud platforms, preferably AWS
Experience with distributed systems, microservices architecture, and modern application stacks
Good understanding of monitoring and observability tools (e.g., CloudWatch, Dynatrace, Splunk, Nagios)
Familiarity with incident management tools (e.g., Jira, ServiceNow, PagerDuty)
Excellent communication skills with the ability to engage both technical teams and executive stakeholders
Strong analytical and problem-solving skills in high-pressure environments

Preferred

ITIL certification (Foundation or higher)
AWS certification (e.g., Cloud Practitioner or Associate level)
Experience with CI/CD pipelines and DevOps practices
Experience leveraging automation or AI tools to enhance incident response and analysis

Understanding of networking, storage, and infrastructure concepts

#LI-MB1

#LI-Hybrid

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture.

We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Catastrophe and Risk Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.

Marketing Solutions — delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Apply Now

Refine Your Search

incident commander jobs in new jersey

Incident Manager

Shift Supervisor

Tour Commander - EVERGREEN 2026

Field Support Engineer

Substance Abuse And Suicide Prevention Coordinator

Chief Engineer (Facilities Manager)

Senior Manager, Site Reliability & Operational Resilience

HazMat Technician

Regional Director of Psychological Health

Assistant Manager

Per Diem Registered Nurse (RN) - Day Program

Military Service - U.S. Navy, Information Technology Professional

Military Service - U.S. Navy, Security & Law Enforcement (Master-at-Arms)

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