Top 1558 Member advocate Jobs in New Jersey

Member Care Advocate
EmpiRx Health, LLC —Montvale, NJ
- $50,890 - $63,612 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
5d
Direct Support Professional (DSP) - Children's Residential
Bancroft —Mount Laurel, NJ
- $19.19 - $19.58 an hour
- Weekends as needed
- 18 years or older
- Residential
- High school diploma or GED
- Loan repayment program
- Health insurance
Member Advocate - Field- New Jersey
CVS Health —Trenton, NJ
- $18.50 - $38.82 an hour
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
- Health insurance
- Dental insurance
1d
Associate Care Advocate - Care Delivery
Wider Circle —New Jersey
- $37,440 - $41,600 a year
- Full-time
- Remote
- Background check
- Pass drug screening
- HIPAA
- Paid training
- Health savings account
Quick Apply
Care Management Coordinator/Aging Life Care Advisor (TM)
Springpoint at Home —Township of Monroe, NJ
- $34 - $40 an hour
- Full-time
- Hybrid work
- Mid-level
- Home Health
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Customer Support Associate
Bluevine - US —Jersey City, NJ
- $23 an hour
- Hybrid work
- Office
- Entry level
- Paid parental leave
- Health insurance
Quick Apply
9d
CyFI Intelligence Officer
Standard Chartered —Newark, NJ
- $63,000 - $94,600 a year
- Hybrid work
- Microsoft Outlook
- Office
- Finance
- Health savings account
- Health insurance
Brand Ambassador
Sandpiper Productions —Cherry Hill, NJ
- $62,400 - $72,800 a year
- Weekends as needed
- Bar
- 21 years or older
- Reliable transportation
- Flexible schedule
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Member Advocate - Insurance Specialist
Integrity Health, LLC —Township of Hamilton, NJ
- $40,000 - $50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Staff Advocate
Disability Rights New Jersey —Trenton, NJ
- $55,000 - $59,200 a year
- Full-time
- Hybrid work
- Experience working with individuals with disabilities
- Writing skills
- Databases
4d
Customer Service Representative
WorldVia —New Jersey
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
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Prior Authorization Specialist
CentraState Healthcare System —Freehold, NJ
- $25 - $40 an hour
- Per diem
- Acute care
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- AD&D insurance
1d
Part Time Recovery Peer Support (Case Manager)
GUARDIAN RECOVERY NETWORK HOLDINGS LLC —Montclair, NJ
- $40 - $50 an hour
- Part-time
- Background check
- Addiction Medicine
- Pass drug screening
- Opportunities for advancement
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Head of Program Design
Braven —Newark, NJ
- $154,500 - $224,400 a year
- Full-time
- Hybrid work
- Bachelor of Science
- 3 years
- Master's degree
- Paid parental leave
- Health insurance
Quick Apply
Clinical Director for Adults
Bancroft —Mullica Hill, NJ
- $105,000 - $113,000 a year
- Full-time
- Microsoft Word
- 18 years or older
- Basic math
Licensed Clinical Social Worker
Hunterdon Hematology Oncology —Flemington, NJ
- $85,000 - $95,000 a year
- Full-time
- Private practice
- Licensed Clinical Social Worker
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Behavioral Health Clinician, LSW LAC
CPC Integrated Health, Inc. —Monmouth County, NJ
- $55,000 - $60,000 a year
- Full-time
- Cooking
- Mid-level
- Master's degree
- 403(b) matching
- Health insurance
Quick Apply
Physical Therapist
Strive Physical Therapy —Voorhees, NJ
- $82,000 - $115,000 a year
- Full-time
- Private practice
- Physical & Rehabilitation Medicine
- Mid-level
- Paid time off
- 401(k) matching
Volunteer Opportunity-Human Rights Committee
Quest Autism Programs, Inc —Midland Park, NJ
- $1 an hour
- Part-time
- Hybrid work
- Licensed Clinical Social Worker
- Mid-level
Quick Apply
8d
Special Education Teacher - Early Childhood Edu.
Bancroft —Mountainside, NJ
- $64,555 - $95,568 a year
- Full-time
- Classroom
- Experience working with individuals with disabilities
- Mid-level

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member advocate jobs near new jersey

Member Care Advocate

EmpiRx Health, LLC -
Montvale, NJ

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Job Details

Full-time
$50,890 - $63,612 a year
5 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance

Qualifications

Productivity software
Pharmacy Technician Certification

Full Job Description

Member Care Advocate (Montvale, NJ)

EmpiRx Health is the leading clinically-driven pharmacy benefits management company. As the pioneer in value-based pharmacy care, EmpiRx Health puts its customers and members first by enabling them to take control of their pharmacy benefits, healthcare outcomes, and financial results.

We place more emphasis on member care than any other PBM by focusing on health outcomes first. Our pharmacists and clinicians are at the center of everything we do―and our population health solution delivers tailored strategies for our clients. Leveraging our newly launched, AI-powered pharmacy care platform, Clinically™, EmpiRx Health’s pharmacists and client experience teams provide the highest quality pharmacy care to our clients and their members. This enables benefits plan sponsors to keep their members healthy, happy, and productive, while substantially reducing prescription drug spending, which has been on an explosive growth trajectory in recent years.

Position Summary:

The Member Care Advocate plays a critical role in delivering high-quality, concierge-level service to EmpiRx Health members by providing administrative oversight and case management support. This role ensures timely resolution of member inquiries, escalations, and coordination between members, pharmacies, and prescribers. The position supports population health initiatives through proactive engagement and adherence to defined KPIs and service standards. By collaborating cross-functionally, the Member Care Advocate contributes to improved health outcomes, member satisfaction, and operational excellence.

What You’ll Do:

Key Responsibilities:

Operations:

Manage assigned member cases using the population health management system, ensuring timely completion and accuracyServe as a liaison between members, pharmacies, and prescribers to coordinate care and resolve issuesRespond to member inquiries and requests in a professional and timely mannerHandle email communications and administrative tasks aligned with service expectationsSupport concierge-level services and assist with member-focused projects under pharmacist supervision

Member Experience & Service Delivery:

Provide high-quality, consistent, and empathetic support to membersResolve member escalations efficiently within defined turnaround timesEnsure adherence to KPIs related to call handling, case resolution, and service qualityDeliver best-in-class member experience through attention to detail and responsiveness

Compliance & Collaboration:

Follow all applicable laws, regulations, and internal processesCollaborate with Clinical Account Executives and Client Management teams on member-related needsCommunicate effectively across internal departments to ensure coordinated care delivery

Maintain documentation accuracy and compliance within systems and workflows

What You Need:

Education & Experience (Mandatory):

Pharmacy Technician Certification (CPhT)
Minimum 2 years of experience in PBM, health plan, or MTM call center environment OR 4 years in hospital/retail pharmacy setting
Strong proficiency in Microsoft Office Suite
Excellent verbal and written communication skills
Strong time management and ability to work in a fast-paced environment
Customer service orientation with a focus on delivering high-quality member experience
Ability to work onsite 5 days per week

Experience (Preferred):

Bachelor’s degree
Active Pharmacy Technician license
Experience working with population health or case management systems
Prior experience supporting clinical or pharmacy operations teams

The expected salary range for this New Jersey position is between $50,890-63,612. Total earnings may also include various incentive options. Actual pay will be adjusted based on experience, education, geographic location, and other job-related factors as permitted by law. Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Tuition Reimbursement, Health Savings Account, and an Employee Assistance Program.)

Benefits And Perks

Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Health Savings Account, and an Employee Assistance Program.

EmpiRx Health is an Equal Opportunity Employer

At EmpiRx Health, we wholeheartedly embrace the power of diversity and the magic of inclusion. The kaleidoscope of unique perspectives, backgrounds, and talents fuels our innovation and sets us apart. We're on a mission to build a team as diverse as the world we serve, where everyone is welcome and celebrated. We're not just breaking down barriers; we're actively erasing them to create an environment where opportunity knows no bounds. In unity, we find our strength and invite individuals from all walks of life to join us in our exhilarating journey to shape a brighter, more inclusive future together.

Note: This job description is a general outline of responsibilities and qualifications for the role. Additional duties may be assigned, and the position may evolve to meet the organization's needs.

PI286086269

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Refine Your Search

member advocate jobs in new jersey

Member Care Advocate

Direct Support Professional (DSP) - Children's Residential

Member Advocate - Field- New Jersey

Associate Care Advocate - Care Delivery

Care Management Coordinator/Aging Life Care Advisor (TM)

Customer Support Associate

CyFI Intelligence Officer

Brand Ambassador

Member Advocate - Insurance Specialist

Staff Advocate

Customer Service Representative

Prior Authorization Specialist

Part Time Recovery Peer Support (Case Manager)

Head of Program Design

Clinical Director for Adults

Licensed Clinical Social Worker

Behavioral Health Clinician, LSW LAC

Physical Therapist

Volunteer Opportunity-Human Rights Committee

Special Education Teacher - Early Childhood Edu.

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