Top 52 Reservation specialist Jobs in New Jersey

Reservationist/Sales Systems Specialist
Hyatt Regency New Brunswick —New Brunswick, NJ
- Weekends as needed
- Hybrid work
- Mid-level
- Continuous improvement
Executive Claims Specialist, Remote
Crum & Forster —Morristown, NJ
- $95,600 - $179,600 a year
- Remote
- 6 years
- Travel
- Organizational skills
- Employee stock purchase plan
- Health insurance
Reservationist/Sales Systems & Marketing Specialist
Hyatt Regency New Brunswick —New Brunswick, NJ
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Continuous improvement
Patient Access Specialist - Part Time - Evening
Hackensack Meridian Health —North Bergen, NJ
- From $23.46 an hour
- Part-time
- Spanish
- Hospital
- Computer literacy
- Health insurance
- Dental insurance
1d
Patient Access Specialist
Hackensack Meridian Health —Hackensack, NJ
- From $27.13 an hour
- Full-time
- Spanish
- Hospital
- Computer literacy
- Health insurance
- Dental insurance
Event Specialist
Creative Marketing Alliance —East Windsor, NJ
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Hotel
- Dental insurance
- 401(k)
2d
Patient Access Specialist - Per Diem - Night
Hackensack Meridian Health —North Bergen, NJ
- From $27.13 an hour
- Rotating weekends
- Spanish
- Hospital
- Computer literacy
- Health insurance
- Dental insurance
1d
Events Marketing Specialist
iCims —Holmdel, NJ
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Presentation skills
- Travel
- Continuing education credits
- AD&D insurance
Events Marketing Specialist
iCIMS Talent Acquisition —Holmdel, NJ
- $70,000 - $85,000 a year
- Full-time
- Mid-level
- Presentation skills
- Travel
- Continuing education credits
- AD&D insurance
Curriculum Support Specialist
Princeton University —Princeton, NJ
- $67,000 - $78,000 a year
- Full-time
- Writing skills
- No experience needed
- Research
Executive Events Experience Specialist
SHI International Corporation —Somerset, NJ
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Work Assistant ( Administrative Support Specialist-Part-Time)
Rutgers University —New Brunswick, NJ
- $15.92 - $25.00 an hour
- Part-time
- Microsoft Outlook
- Data analysis skills
- Office
- Paid holidays
- Dental insurance
Patient Access Specialist - Per Diem - Day
Hackensack Meridian Health —Red Bank, NJ
- From $25.77 an hour
- Rotating weekends
- Spanish
- Hospital
- Computer literacy
- Health insurance
- Dental insurance
Sales and Service Specialist - TNC
Hertz —Union, NJ
- $15.92 an hour
- Overtime
- Clean driving record
- Computer literacy
- Driver's License
- Opportunities for advancement
7d
Administrative Specialist, Office of the Provost (PSS3)
Ramapo College of New Jersey —Mahwah, NJ
- $64,340.11 - $70,284.32 a year
- Weekends as needed
- Writing skills
- Office
- Residential
- Dental insurance
- Flexible spending account
Patient Access Specialist - Part Time - Night
Hackensack Meridian Health —Neptune City, NJ
- From $25.77 an hour
- Part-time
- Spanish
- Hospital
- Computer literacy
- Health insurance
- Dental insurance
Legal Administrative Assistant
Dentons —Short Hills, NJ
- $90,000 - $110,000 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- 5 years
- Office
- Profit sharing
- Paid holidays
Patient Access Specialist - Full Time - Day
Hackensack Meridian Health —Manahawkin, NJ
- From $25.77 an hour
- Full-time
- Spanish
- Hospital
- Computer literacy
- Health insurance
- Dental insurance
Corporate Driver & Facilities Support Specialist (On-site)
Selective Insurance Company of America —Short Hills, NJ
- $58,000 - $75,000 a year
- Overtime
- Clean driving record
- Customer service
- Mid-level
- Employee stock purchase plan
- Health insurance
Fleet Support Specialist (Part-Time / On-Call)
Freedom Fleet Rentals LLC —Township of Brick, NJ
- $23 - $28 an hour
- Part-time
- Clean driving record
- Driver's License
- Smartphone
- Flexible schedule
Quick Apply
3d

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Reservationist/Sales Systems Specialist

Hyatt Regency New Brunswick -
New Brunswick, NJ

Apply Now

Job Details

Full-time

Qualifications

Customer communication

Full Job Description

Summary

The Reservations/Sales Systems Specialist is a hybrid position responsible for supporting the efficient operation of the Reservations Department in alignment with Hyatt brand standards, corporate strategies, and hotel revenue objectives. This position oversees reservations operations, inventory control, room block management, forecasting support, group coordination, guest communications, and systems administration while maximizing room revenue, occupancy, and guest satisfaction.

Working closely with Sales, Revenue Management, Front Office, Accounting, the Global Contact Center, and other Rooms Division departments, this role ensures accurate reservation processing, billing setup, inventory utilization, strategic room allocation and exceptional guest experiences.

The Reservations/Sales Systems Specialist plays a critical role in balancing transient, group, and crew business to achieve revenue goals while maintaining operational efficiency, inventory integrity, brand standards, and Hyatt service excellence. This role also supports group planning logistics, guest communications to ensure a seamless customer experience throughout the guest journey.

Reservations Operations & Guest Service

Oversee the processing, management, and accuracy of all individual, group, and crew reservations.

Deliver exceptional customer service throughout the guest journey.

Manage guest and client communications through telephone, email, and electronic channels.

Coordinate group communications, rooming lists, booking links, deadline reminders, arrival communications, welcome letters, and post-stay correspondence.

Handle VIP reservations, special requests, and guest service recovery.

Maintain high levels of guest satisfaction and adherence to Hyatt brand standards.

Inventory Management, Revenue Optimization & Room Block Administration

Support hotel revenue optimization through inventory control, room allocation, yield management, and strategic selling practices.

Collaborate with Revenue Management to execute pricing, forecasting, inventory, and overbooking strategies.

Monitor room availability, room-type allocations, compression dates, and inventory risks.

Create, maintain, audit, and manage airline crew, tour, corporate, wedding, and contracted room blocks.

Monitor block pickup pace, rooming lists, and forecasted demand.

Partner with Sales, Revenue Management, and Operations teams to maximize group production and hotel performance.

Forecasting, Financial Administration & Reporting

Support forecasting, inventory planning, demand analysis, and business evaluation initiatives.

Maintain reservation records, billing instructions, folio routing, deposits, prepayments, and group billing arrangements.

Assist with reconciling group master accounts in coordination with Accounting.

Produce reservation, pickup, production, and revenue performance reports.

Systems Management & Data Integrity

Maintain reservation, inventory, rate, billing, and guest information across hotel systems.

Ensure PMS, CRS, and operational systems remain accurate and functional.

Monitor rate code accuracy, contractual compliance, and system performance.

Support implementation of technologies and process improvements.

Collaboration & Relationship Management

Work closely with the Global Contact Center and operational departments.

Build and maintain relationships with airline partners, tour operators, travel agencies, and corporate clients.

Attend operational meetings and provide updates regarding group activity and arrivals.

Coordinate site visits, inspections, VIP arrivals, and special events.

Support team development through collaboration and knowledge sharing.

Decision-Making, Problem Resolution & Compliance

Manage reservation-related disruptions, last-minute changes, inventory challenges, and operational issues.

Coordinate VIP arrivals and special arrangements.

Assess business risks and make informed recommendations.

Escalate issues appropriately to leadership.

Resolve guest concerns and service recovery situations.

Ensure compliance with Hyatt policies, procedures, and confidentiality requirements.

Additional Responsibilities

Participate in special projects, process improvements, and cross-functional initiatives.

Support continuous improvement efforts focused on guest satisfaction, operational efficiency, and revenue growth.

Perform additional duties as assigned.

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications

Schedule & Work Environment

Full-time hybrid position with the ability to work remotely.

• Requires regular interaction with hotel leadership, operational departments, travel partners, vendors, and clients.
• Operates in a fast-paced hospitality environment with changing occupancy levels and business priorities.
• May require occasional weekend or peak-period support.
• Requires extended periods working with PMS, CRS, revenue management, sales and reporting systems.

Qualifications & Competencies

Minimum two years of hotel reservations, revenue support, group housing, sales support or room block management experience.

• Experience managing corporate and leisure groups, crew business, and corporate accounts preferred.
• Hyatt PMS, Revenue, Sales, Marketing, and reservation system experience strongly preferred.
• Strong understanding of reservations, inventory control, forecasting, revenue management, digital marketing platforms, and group contract administration.

Core Competencies
• Revenue Optimization
• Inventory Management Precision
• Forecast Interpretation
• Group Block Management
• Financial Awareness
• Contract Comprehension
• Data Integrity Focus
• Guest Communication Excellence
• Problem Solving & Decision Making
• Relationship Management
• Professional Communication
• Accountability & Results Orientation

Apply Now

Refine Your Search

reservation specialist jobs in new jersey

Reservationist/Sales Systems Specialist

Executive Claims Specialist, Remote

Reservationist/Sales Systems & Marketing Specialist

Patient Access Specialist - Part Time - Evening

Patient Access Specialist

Event Specialist

Patient Access Specialist - Per Diem - Night

Events Marketing Specialist

Events Marketing Specialist

Curriculum Support Specialist

Executive Events Experience Specialist

Work Assistant ( Administrative Support Specialist-Part-Time)

Patient Access Specialist - Per Diem - Day

Sales and Service Specialist - TNC

Administrative Specialist, Office of the Provost (PSS3)

Patient Access Specialist - Part Time - Night

Legal Administrative Assistant

Patient Access Specialist - Full Time - Day

Corporate Driver & Facilities Support Specialist (On-site)

Fleet Support Specialist (Part-Time / On-Call)

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Summary

Reservations Operations & Guest Service

Inventory Management, Revenue Optimization & Room Block Administration

Forecasting, Financial Administration & Reporting

Systems Management & Data Integrity

Collaboration & Relationship Management

Decision-Making, Problem Resolution & Compliance

Additional Responsibilities

Qualifications

Schedule & Work Environment

Qualifications & Competencies

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