Top 44 Service desk analyst Jobs in New Jersey

Senior Analyst, Service Desk
Wedbush Securities —Jersey City, NJ
- $100,000 - $120,000 a year
- Computer science
- Computer Science
- Office
- Profit sharing
- Paid jury duty
IT Help Desk Analyst
Reagent Chemical & Research LLC —Ringoes, NJ
- $55,000 - $70,000 a year
- On call
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
Software Support Analyst & Help Desk
GroundWidgets —Paramus, NJ
- Full-time
- Microsoft Outlook
- Mid-level
- SQL
- Health insurance
Quick Apply
Service Desk Analyst & Field Technician
Cortrucent Security —Berlin, NJ
- $48,000 - $68,000 a year
- Weekends as needed
- Hybrid work
- HIPAA
- Mid-level
- Ability to lift 50 pounds
- Paid training
- Paid time off
Service Desk Analyst - Newark, NJ/Hybrid
Software Technology Inc —Newark, NJ
- Contract
- Hybrid work
- Computer Science
- Writing skills
- Mid-level
Quick Apply
Systems Analyst
Hunterdon Health —Flemington, NJ
- $28.85 - $36.06 an hour
- Full-time
- Computer Science
- Mid-level
- SQL
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Analyst
Secur-Serv —New Brunswick, NJ
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
NJ - Technical Support Analyst
Radwell International —Willingboro, NJ
- $26.50 - $34.00 an hour
- 8 hour shift
- Office
- Windows
- High school diploma or GED
Level one Service Desk Analyst - Safari
Clair Global Corporation —Hanover, NJ
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Computer Science
Quick Apply
3d
IT Support Analyst
Movado Group, Inc. —Paramus, NJ
- $60,000 - $68,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Systems Support Analyst
Triman Industries Inc —Morristown, NJ
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
Quick Apply
Technical Support Specialist (NYC or NJ Office)
MEDIDATA —Iselin, NJ
- $66,000 - $88,000 a year
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
- Paid holidays
- Disability insurance
Help Desk Analyst - Level 2 - Mercer County, NJ/Hybrid
Software Technology Inc —Mercer County, NJ
- Monday to Friday
- Hybrid work
- Computer Science
- Mid-level
- Windows
Quick Apply
Associate Technical Engineer (NJ)
Fusion Health —Woodbridge, NJ
- $50,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Research
- Health insurance
- Dental insurance
Quick Apply
Technology Analyst
Barclays —Whippany, NJ
- $150,550 - $160,000 a year
- Multiple hires
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
End User Support Analyst - II
AmNet Services, Inc. —New Jersey
- Contract
- Microsoft Excel
- Mid-level
- Analysis skills
Quick Apply
IT Service Desk I
United States Cold Storage Inc —Camden, NJ
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Commuter assistance
- AD&D insurance
Quick Apply
4d
Service Desk Analyst II
Great Day Improvements: A Family of Brands —Somerset, NJ
- $25 - $36 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
9d
IT Service Desk II
United States Cold Storage Inc —Camden, NJ
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Azure
- Mid-level
- Office
- Commuter assistance
- AD&D insurance
Quick Apply
4d
IT Support Engineer
ID Tech Solutions —Lakewood, NJ
- $26 - $30 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply

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service desk analyst jobs near new jersey

Senior Analyst, Service Desk

Wedbush Securities -
Jersey City, NJ

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Job Details

$100,000 - $120,000 a year

Benefits

Profit sharing
Paid jury duty
Commuter assistance
Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Volunteer time off
Paid sick time

Qualifications

Mentoring

Full Job Description

Job Description:

Wedbush Securities is one of the largest securities firm and investment banks in the nation. We provide innovative financial solutions through our Wealth Management, Capital Markets, Futures and Advanced Clearing and Prime Services divisions. Headquartered in Los Angeles, California with over 100 offices and more than 80 correspondent offices, our commitment to providing relentless, customized services is the foundation of our consistent growth.

We are seeking a Service Desk Analyst to work out of our New York office. The Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.

Responsibilities include, but are not limited to:

Develop and implement service desk policies, procedures, and standards to ensure efficient and effective IT support services
Analyze service desk performance metrics and generate reports to inform strategic decisions and continuous improvement initiatives
Manage escalated technical issues, coordinating with cross-functional teams to resolve complex problems
Analyze systematic information systems issues and implement solutions that impact business operations
Analyze current IT Resources support procedures implement changes that impact management policies
Advice management in planning, purchasing and negotiation of agreements with vendors
Perform other tasks and duties as required and assigned

Experience and Skills:

Bachelor's Degree from an accredited University, preferably in Computer Science or other related fields
10+ years helpdesk experience
Strong technical troubleshooting skills.
Familiarity with ITSM tools and ITIL practices.
Ability to analyze and resolve complex support issues.
Effective leadership, communication, and customer service abilities.
Combined with solid time management, independent judgment, and the capacity to mentor others and improve support processes.
Ability to work in a constant state of alertness and safe manner

Job Benefits:

As part of our overall compensation package, Wedbush Securities offers an array of diverse benefits to all our colleagues. We believe that providing competitive benefit options yields the advantageous reward of establishing a healthy and inclusive foundational work culture.

Comprehensive medical, dental, and vision coverage with multiple health plan options for you and your family
Health Savings Account with company-sponsored contributions
Flexible Spending Accounts (FSA) traditional and dependent care
Pre-Tax Commuter Benefits
401(k) plan with discretionary, competitive company matching and profit-sharing contributions
Tuition reimbursement up to $5,250/year
3 weeks of Paid Time Off
2 weeks of Paid Sick Time (may vary by location)
10 Paid Holidays
Charitable Donation Matching Contributions
Paid Leave (Parental Bonding, Military, Jury Duty, Volunteer Time Off, Disability, etc.)
FINRA License Sponsorship
Travel & Employee Assistance and Employee Discount Programs

The reasonable estimate of the compensation range for this role has not been adjusted for the applicable geographic location. A reasonable estimate of the current hiring range is $100,000- $120,000. Colleagues may be eligible for additional, discretionary incentive compensation based on the colleague's and the firm's performance. Decisions regarding compensation are determined on a case-by-case basis and are dependent on a variety of factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

Wedbush Securities (WS) is proud to be an Equal Employment Opportunity employer. WS does not discriminate based on race, religion, color, creed, sex, sexual orientation, gender, gender identity or expression, national origin, ancestry, citizenship status, registered domestic partner status, uniform service member status, marital status, pregnancy, age, medical condition, disability, genetic information, family care or medical leave status, or any other consideration made unlawful by applicable federal, state, or local laws, or on the basis that an applicant or Colleague is perceived to have these characteristics or is associated with someone who is perceived to have these characteristics. WS aims to foster a culture of inclusion where all Colleagues are valued for their unique contributions to the firm as well as provided equal opportunities to succeed.

Wedbush uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities here https://www.e-verify.gov/employees/e-verify-overview

This position is subject to various laws or regulations that impose restrictions or prohibitions for employment with Wedbush due to criminal history. Those laws or regulations include but are not limited to, the following: Securities Exchange Act of 1934 (SEA) Rule 17a-3, et. seq., Financial Industry Regulatory Authority (FINRA) Rules 3110(e), Rule 4530(a), etc., and FINRA Regulatory Notice 07-55

From: Wedbush Securities

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Refine Your Search

service desk analyst jobs in new jersey

Senior Analyst, Service Desk

IT Help Desk Analyst

Software Support Analyst & Help Desk

Service Desk Analyst & Field Technician

Service Desk Analyst - Newark, NJ/Hybrid

Systems Analyst

Desktop Support Analyst

NJ - Technical Support Analyst

Level one Service Desk Analyst - Safari

IT Support Analyst

Systems Support Analyst

Technical Support Specialist (NYC or NJ Office)

Help Desk Analyst - Level 2 - Mercer County, NJ/Hybrid

Associate Technical Engineer (NJ)

Technology Analyst

End User Support Analyst - II

IT Service Desk I

Service Desk Analyst II

IT Service Desk II

IT Support Engineer

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