Top 198 Client services specialist Jobs in New London Ct

Patient Solution Specialist Supervisor
UCFS Healthcare —Norwich, CT
- Full-time
- 5 years
- Bachelor's degree
- Senior level
- Disability insurance
- Health insurance
Pawcatuck | Community Support Specialist | Home Health Care
ABI Resources LLC —Pawcatuck, CT
- Pass drug screening
- Residential
- High school diploma or GED
Quick Apply
Groton | Home Health Brain Injury Life Skills
ABI Resources LLC —Groton, CT
- $33,000 - $40,000 a year
- Part-time
- 18 years or older
- Residential
- High school diploma or GED
Quick Apply
Registered Nurse (RN) - The Ridge Recovery Center
Rushford —Willimantic, CT
- Part-time
- Nursing
- Psychiatry
- Addiction Medicine
- Paid holidays
- Health insurance
Quick Apply
Ledyard | PCA Personal Care Attendant
ABI Resources LLC —Ledyard, CT
- $33,000 - $40,000 a year
- Part-time
- 18 years or older
- Experience working with individuals with disabilities
- Residential
Quick Apply
Registered Nurse (RN) - The Ridge Recovery Center
Rushford —Willimantic, CT
- Part-time
- Nursing
- Psychiatry
- Addiction Medicine
- Paid holidays
- Health insurance
Quick Apply
Waterford CT - Home Health - Caregivers, Companions, Recovery Assistants RA, Aide, ILSTs, Direct Care Support Professionals
ABI Resources LLC —Waterford, CT
- Background check
- Driver's License
- Home Health
Quick Apply
Montville | Home Health Aide
ABI Resources LLC —Montville, CT
- $34,000 - $41,600 a year
- Part-time
- Background check
- 18 years or older
- Addiction Medicine
Quick Apply
Waterford | PCA Home Healthcare
ABI Resources LLC —Waterford, CT
- Part-time
- 18 years or older
- Experience working with individuals with disabilities
- High school diploma or GED
Quick Apply
Medical Assistant-- Full Time - CHC of New London
Moses / Weitzman Health System —New London, CT
- $21 an hour
- Full-time
- Bilingual
- CPR Certification
- Vital signs
- Health insurance
Ledyard | Entry Level Home Caregivers
ABI Resources LLC —Ledyard, CT
- $34,000 - $41,600 a year
- Part-time
- Background check
- 18 years or older
- Addiction Medicine
Quick Apply
Ledyard | Caregiver Companion ILST or RA DSP PCA
ABI Resources LLC —Ledyard, CT
- $33,000 - $40,000 a year
- Part-time
- 18 years or older
- Experience working with individuals with disabilities
- Residential
Quick Apply
Griswold | Recovery Assistant (RA) - Disability Support Services
ABI Resources LLC —Griswold, CT
- $34,000 - $41,600 a year
- Part-time
- Background check
- 18 years or older
- Addiction Medicine
Quick Apply
Norwich | Home Health Aide Personal Care Assistant Caregiver Direct Support Professional Residential Support Worker In-Home Supportive Services Worker Home Care Assistant Community Support Worker Home Care Nurse Family Support Specialist
ABI Resources LLC —Norwich, CT
- $33,000 - $40,000 a year
- Part-time
- 18 years or older
- Experience working with individuals with disabilities
- Residential
Quick Apply
Pawcatuck | Weekends Home Health Aide
ABI Resources LLC —Pawcatuck, CT
- $34,000 - $41,600 a year
- Part-time
- Background check
- 18 years or older
- Addiction Medicine
Quick Apply
Level 1 Help Desk Support Technician
Custom Computer Specialists —Plainfield, CT
- $40,000 - $48,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Jewett City | Independent Living Skills Trainer ( ILST ) - Brain Injury Support
ABI Resources LLC —Jewett City, CT
- $34,000 - $41,600 a year
- Part-time
- Background check
- 18 years or older
- Addiction Medicine
Quick Apply
New! Canterbury Companions and ILSTs - Brain Injury TBI ABI Support
ABI Resources LLC —Canterbury, CT
- Background check
- Pass drug screening
- Driver's License
Quick Apply
Groton | Home Caregivers, Companions, Homemakers
ABI Resources LLC —Groton, CT
- $33,000 - $40,000 a year
- Part-time
- 18 years or older
- Residential
- High school diploma or GED
Quick Apply
Groton | Home Caregivers, Companions, Homemakers
ABI Resources LLC —Groton, CT
- $33,000 - $40,000 a year
- Part-time
- 18 years or older
- Residential
- High school diploma or GED
Quick Apply

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client services specialist jobs near new london ct

Patient Solution Specialist Supervisor

UCFS Healthcare -
Norwich, CT

Apply Now

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
401(k) 6% Match
Employee assistance program
Vision insurance
Loan forgiveness
Flexible schedule

Qualifications

Staff supervision
Managing teams in a customer support role
Healthcare team management

Full Job Description

Description:

UCFS strives to use person-centered care to improve the health and well-being of everyone in our community. Share in our vision of being Eastern CT’s best choice for patient-centered healthcare!

We are currently seeking a Patient Solution Specialist Supervisor who will be responsible for overseeing the operation of patient navigation services, ensuring courteous and professional customer service. Your role will include supervising a team of Patient Solution Specialist, managing work schedules, and ensuring that all team members are adequately trained and equipped to handle incoming calls, conduct client intakes, assess patient social determinants of health and provide information about UCFS Health Care services. You will play a key role in improving health outcomes and reducing health disparities by overseeing the delivery of high-quality patient navigation services.

Expected Scheduled: Full-Time, 40 hours/week; Monday through Friday, 8:00am- 5:00pm

Supervisory Responsibilities

Oversee the work of Patient Solution Specialist.
Conduct performance evaluations and provide ongoing feedback and support to team members.
Coordinate training and professional development opportunities for staff.
Manage team schedules to ensure adequate coverage and efficient service delivery.

Duties and Responsibilities:

Supervise the operation of a multi-line telephone system, ensuring calls are answered and transferred efficiently.
Monitor the team's customer service quality, addressing inquiries and providing support for UCFS Health Center services.
Ensure proper call handling procedures and protocols are followed.
Oversee the initial client intake process, ensuring accuracy in the entry of demographic and insurance information.
Supervise insurance verification processes.
Provide guidance in telephonic and in-person support for clients/patients, including assessments for social determinants of health.
Facilitate communication plans, timelines, and follow-ups for ongoing client support.

Why UCFS?

Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity.

Requirements:

Bachelor's degree in a related field preferred.
Five to seven years of related experience in patient navigation or customer service, including supervisory roles.
Call Center experience is strongly preferred.
Demonstrated experience in a supervisory role is strongly preferred.
Equivalent combination of education and experience may be considered.

UCFS offers a comprehensive benefits package including:

Flexible schedules
Competitive salaries
Generous paid time off including 3 weeks' vacation, 4 floating holidays and 10 sick days each year
Medical, dental and vision insurance
401(k) plan with 6% employer contribution
Paid life and disability insurance
Employee Assistance Program (EAP)
Additional voluntary benefits
Public Service Loan Forgiveness eligibility

UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.

Apply Now

Refine Your Search

client services specialist jobs in new london ct

Patient Solution Specialist Supervisor

Pawcatuck | Community Support Specialist | Home Health Care

Groton | Home Health Brain Injury Life Skills

Registered Nurse (RN) - The Ridge Recovery Center

Ledyard | PCA Personal Care Attendant

Registered Nurse (RN) - The Ridge Recovery Center

Waterford CT - Home Health - Caregivers, Companions, Recovery Assistants RA, Aide, ILSTs, Direct Care Support Professionals

Montville | Home Health Aide

Waterford | PCA Home Healthcare

Medical Assistant-- Full Time - CHC of New London

Ledyard | Entry Level Home Caregivers

Ledyard | Caregiver Companion ILST or RA DSP PCA

Griswold | Recovery Assistant (RA) - Disability Support Services

Norwich | Home Health Aide Personal Care Assistant Caregiver Direct Support Professional Residential Support Worker In-Home Supportive Services Worker Home Care Assistant Community Support Worker Home Care Nurse Family Support Specialist

Pawcatuck | Weekends Home Health Aide

Level 1 Help Desk Support Technician

Jewett City | Independent Living Skills Trainer ( ILST ) - Brain Injury Support

New! Canterbury Companions and ILSTs - Brain Injury TBI ABI Support

Groton | Home Caregivers, Companions, Homemakers

Groton | Home Caregivers, Companions, Homemakers

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